8/10 Bueno
Stephen
16 feb. 2026
Le gustó: Limpieza, servicio y personal, servicios
Clean room with good facilities. Spa complex was lovely. Bar and restaurant very nice. We booked an evening meal package. The food was very good. Didn’t like the service charge that appeared on the bill following the meal, it is my view that such charges should be clearly set out and not an end of evening surprise.
Our room wasn’t ready on arrival (we arrived after the start of check in time), this wasn’t an issue for us and we were handed the keys after about a fifteen minute wait.
On the morning of checkout, having returned from breakfast, we discovered our room door insecure on the latch. I went to the toilet where I was greeted shortly afterwards mid way through my morning visit by one of the housekeepers who was entering the hotel room. OK I will close the toilet door in future, but this was nowhere near checkout time!
In summary a great hotel in walking distance to the centre of Harrogate and all it has to offer. Lovely spa facilities, house keeping a little too keen to do their duties.
Stephen
Se hospedó 1 noche en febrero de 2026
