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Mercure Norwich Hotel

4.0 star property
4-star eco-certified hotel with free WiFi

Choose dates to view prices

Photo gallery for Mercure Norwich Hotel

Welcome to Norwich Hotel, where a modern entrance sets the tone for a warm and inviting stay.
Meetings take place in this well-equipped conference room with a large window, comfortable seating, and a convenient bowl of fresh fruit.
Stroll through the beautifully manicured lawn and under the shaded pergola, surrounded by lush shrubs and trees.
Meetings take place in this well-equipped conference room with a long table and comfortable seating for all.
Relax in this cozy space with a comfortable bed, TV, and seating area.

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
121-131 Boundary Road, Norwich, England, NR3 2BA
  • Norwich Cathedral
    ‪5 min drive‬
  • University of East Anglia
    ‪5 min drive‬
  • Norwich Castle
    ‪6 min drive‬
  • Norwich (NWI-Norwich Intl.)
    ‪3 min drive‬

Room options

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Suite, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Privilege, Double Room, 1 Double Bed

  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 1 King Bed with Sofa bed

  • 258 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

1 bedroom, in-room safe, desk, iron/ironing board

Classic Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | 1 bedroom, in-room safe, desk, iron/ironing board

Classic Double Room, 1 Double Bed

8.8 out of 10
Excellent
(14 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Norwich

Near the airport.Within 2 miles (3 km) of this Norwich hotel, you'll find Sweetbriar Marshes and Hellesdon Hospital. Anderson's Meadow and Catton Park are also within 2 miles (3 km).

What's nearby

  • Norwich Cathedral - 5 min drive - 2.3 miles
  • Market Place - 5 min drive - 2.3 miles
  • University of East Anglia - 5 min drive - 2.4 miles
  • Norwich Castle - 6 min drive - 2.5 miles
  • UEA Sportspark - 6 min drive - 2.8 miles

Getting around

  • Salhouse Station - 11 min drive
  • Norwich (NWI-Norwich Intl.) - 4 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Woodcock Fish Bar - ‬19 min walk
  • ‪Chestnut Trees - ‬3 min drive
  • ‪Oaks Brewers Fayre - ‬4 min drive
  • ‪The Whiffler - ‬3 min walk

About this property

Mercure Norwich Hotel

4-star eco-certified hotel with free WiFi
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at the eco-certified Mercure Norwich Hotel. Free self parking is available.

This 4-star Norwich hotel is smoke free.

  • 107 guestrooms or units
  • Meeting rooms
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Norwich Hotel offers 107 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 5:00 AM to 9:30 AM on weekdays and 5:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

How close is Mercure Norwich Hotel to the airport?

Mercure Norwich Hotel is 1.8 mi (4-min drive) away from the Norwich (NWI-Norwich Intl.) airport, the closest popular airport to the property.

Does Mercure Norwich Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Norwich Hotel.

Does Mercure Norwich Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Norwich Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 5:00 AM to 9:30 AM and weekends from 5:00 AM to 10:30 AM.

Is there a casino at Mercure Norwich Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Norwich Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Norwich Hotel?

This hotel offers free self parking.

Does Mercure Norwich Hotel have a pool?

Mercure Norwich Hotel does not have a pool.

Does Mercure Norwich Hotel have a restaurant?

Mercure Norwich Hotel is home to Brasserie Restaurant, which features international cuisine.

Does Mercure Norwich Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Norwich Hotel to downtown Norwich?

Mercure Norwich Hotel is 2 mi away from Norwich.

Mercure Norwich Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 574 reviews
Rating 8 - Good. 203 out of 574 reviews
Rating 6 - Okay. 143 out of 574 reviews
Rating 4 - Poor. 62 out of 574 reviews
Rating 2 - Terrible. 28 out of 574 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Shahid

Business traveler
Liked: Staff & service, property conditions & facilities
Stay overall was good. Breakfast was excellent Bathroom needs improvement ; hot and cold water mixer not working
Stayed 4 nights in Apr 2025

10/10 Excellent

Alan

Stayed 1 night in Feb 2025

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Jan 2025

6/10 Okay

Dean

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Hilary

Traveled with partner
Liked: Cleanliness, staff & service
Hotel very clean, staff friendly, good breakfast, good location but building/decor getting tired.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for two nights. Helpful staff and will use again now I’m aware of it. Many thanks.
Stayed 2 nights in Jan 2025

8/10 Good

Mateusz

Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I will use again when I go back to norwich
Stayed 2 nights in Dec 2024

8/10 Good

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
A little dated
Stayed 1 night in Dec 2024

10/10 Excellent

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dylan

Business traveler
Friendly staff
Stayed 1 night in Dec 2024

6/10 Okay

Will

Stayed 1 night in Nov 2024

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ben

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jenny

Traveled with partner
Liked: Staff & service
The location was good and ample parking. The property and facilities were however very dated throughout
Stayed 1 night in Nov 2024

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very comfortable stay, great location, friendly, helpful staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Angela

Stayed 1 night in Oct 2024

6/10 Okay

Timothy

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Very dated hotel

Hotel is clean, just very dated. Was expecting much more from a well known chain. For the amount paid was expecting something that had been improved since original construction. Can't say it is eco friendly as the whole time i was there the radiators were on full blast to make up for the fact that the single glazed old aluminum windows were drafty.
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Stayed 1 night in Oct 2024

10/10 Excellent

Bridget

Stayed 1 night in Sep 2024

8/10 Good

Zdenko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024