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Westlake Pearl Suites - By Pegasy Group

4.5 star property
4.5-star luxury hotel near Hoan Kiem Lake

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Photo gallery for Westlake Pearl Suites - By Pegasy Group

Executive Suite, Lake View | 1 bedroom, minibar, desk, laptop workspace
Lake view
Front of property
Garden
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Gym
  • Spa
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
70 Xuan Dieu, Tu Lien, Tay Ho, 70, Hanoi, All provinces, 100000
  • West Lake
    ‪1 min walk‬
  • Ho Chi Minh Mausoleum
    ‪3 min drive‬
  • Hoan Kiem Lake
    ‪5 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, desk, laptop workspace

Superior Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, Lake View

Junior Double Room, Lake View | 1 bedroom, minibar, desk, laptop workspace

Junior Double Room, Lake View

  • 323 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, minibar, desk, laptop workspace

Classic Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Suite, Balcony, Lake View

Lake view

Family Suite, Balcony, Lake View

  • 38 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, Lake View

Executive Suite, Lake View | 1 bedroom, minibar, desk, laptop workspace

Executive Suite, Lake View

  • 35 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Tay Ho stay.At this Tay Ho hotel, you'll be within a 5-minute walk of West Lake and Syrena Shopping Center. Rising Sun Park and Ho Tay Water Park are also within 2 miles (3 km).

What's nearby

  • West Lake - 1 min walk - 0.0 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 2.1 miles
  • Dong Xuan Market - 4 min drive - 2.3 miles
  • Hanoi Old Town Night Market - 5 min drive - 2.8 miles
  • Hoan Kiem Lake - 5 min drive - 3.0 miles

Getting around

  • Hanoi Long Bien Station - 9 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 27 min drive

Restaurants

  • ‪The Republic - ‬2 min walk
  • ‪Dalcheeni - ‬1 min walk
  • ‪Savage - ‬1 min walk
  • ‪Chops - ‬2 min walk
  • ‪Oriberry Coffee - ‬4 min walk

About this property

Westlake Pearl Suites - By Pegasy Group

4.5-star luxury hotel near Hoan Kiem Lake
There's a coffee shop/cafe on site. Public spaces have free WiFi. Westlake Pearl Suites - By Pegasy Group offers its guests a full-service spa and a health club. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The luxury Westlake Pearl Suites - By Pegasy Group also features tour/ticket assistance, a garden, and coffee/tea in a common area. Free self parking is available. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Hanoi hotel.

  • 23 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Garden
  • Smoking in designated areas
  • Lockers available
Westlake Pearl Suites - By Pegasy Group offers 23 air-conditioned accommodations with minibars and complimentary bottled water. 40-inch Smart televisions come with digital channels, pay movies, and Netflix. Bathrooms include bathrobes, slippers, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Vietnamese

Similar properties

Restaurant

Westlake Pearl Aparthotel & Spa - By Pegasy Group

  • Kitchen
  • Washer
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 36 reviews
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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 40,000 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Pilates classes
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 9 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 300000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately VND 80000 for adults and VND 40000 for children
  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 300000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Westlake Pearl Suites - By Pegasy Group Hotel
Westlake Pearl Suites - By Pegasy Group Hanoi
Westlake Pearl Suites - By Pegasy Group Hotel Hanoi

Frequently asked questions

How close is Westlake Pearl Suites - By Pegasy Group to the airport?

Westlake Pearl Suites - By Pegasy Group is 13.1 mi (27-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Westlake Pearl Suites - By Pegasy Group have an airport shuttle?

Westlake Pearl Suites - By Pegasy Group offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 420000 per vehicle.

Does Westlake Pearl Suites - By Pegasy Group offer free breakfast?

Free breakfast isn’t provided at Westlake Pearl Suites - By Pegasy Group, but local cuisine breakfast is offered for a fee of VND 80000 for adults and VND 40000 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Westlake Pearl Suites - By Pegasy Group?

No, there is no casino at this hotel.

What time is check-in at Westlake Pearl Suites - By Pegasy Group?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Westlake Pearl Suites - By Pegasy Group?

This hotel offers free self parking.

Does Westlake Pearl Suites - By Pegasy Group have a pool?

Westlake Pearl Suites - By Pegasy Group does not have a pool.

Does Westlake Pearl Suites - By Pegasy Group have a spa?

This hotel has a spa, which features aromatherapy, Swedish massages, and detox wraps.

How close is Westlake Pearl Suites - By Pegasy Group to downtown Hanoi?

Westlake Pearl Suites - By Pegasy Group is 1.9 mi away from Hanoi.

Westlake Pearl Suites - By Pegasy Group Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 21 out of 27 reviews
Rating 8 - Good. 4 out of 27 reviews
Rating 6 - Okay. 2 out of 27 reviews
Rating 4 - Poor. 0 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

john

Stayed 2 nights in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with good staff

Awesome hotel. I arrived early and they gave me a free upgrade and early check in. I really thought all of the staff were very friendly and helpful. Upon booking the hotel sent me an email with some useful information. Its a hotel, but they can also help arrange tours, or transportation.
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great. The hotel is easy to find and it has a spectacular view of the lake. Moreover, all of the hotel staff are friendly and they could speak English well. I definitely recommend Westlake Pearl Suite hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

To

Liked: Cleanliness, staff & service, property conditions & facilities
Room is neat, clean and luxurious. Staff friendly, support me a lot.
Stayed 1 night in Mar 2025

10/10 Excellent

duan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent

We are a couple who travel abroad frequently, and have visited more than a dozen countries and stayed in many five-star hotels. However, when we arrived at the Hotel at 7 am on March 23, we met a young front desk receptionist whose service level far exceeded the five-star standard and left a deep impression on us. The receptionist not only quickly arranged a comfortable rest area for us, but also enthusiastically took us to a nearby restaurant for breakfast, and introduced the local tourist attractions in detail and provided many practical suggestions. What is even more touching is that even after he got off work and went home, he still cared about our situation and was always ready to help. In the afternoon, when he was on the night shift again, despite his busy work, he still did not forget to properly arrange the room for us and carefully asked us if we had any other needs. He also took the initiative to arrange transportation to the airport for us the next day to ensure that our trip was worry-free. As three elderly travelers, we felt extremely warm and grateful for this. Now we know his name to be Phong。we firmly believe that it is rare for the VIP Hotel to have such an outstanding employee. We implore the leadership to give this employee a great compliment for his outstanding service and selfless dedication.Seeing that we were old, the hotel management upgraded us to a room with a window for free. Thank you again for your excellent service,
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service

This is one of the best hotel I ve stayed in. The room was spacious and very clean. I liked the service too. They provided warm welcome and were always willing to help the customer
Stayed 1 night in Mar 2025