10/10 Excellent
Henry Lee, San Francisco
Nov 4, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Henry Lee
Stayed 7 nights in Oct 2025
Westlake Emerald Suites
2.5 star property
Hotel near Hoan Kiem Lake in Hanoi
Choose dates to view prices
Photo gallery for Westlake Emerald Suites
Reviews
6.06.0 out of 10
Popular amenities
- Kitchen
- Parking available
- Housekeeping
- Air conditioning
- Free WiFi
- Business services
Explore the area
15 Tay Ho, Quang An, Tay Ho, Ha Noi, Hanoi, 100000
- West LakePlace, West Lake7 min walk
- Ho Chi Minh MausoleumPlace, Ho Chi Minh Mausoleum4 min drive
- Hoan Kiem LakePlace, Hoan Kiem Lake6 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)22 min drive
Room options
View all photos for Traditional Apartment, 1 Bedroom, Bathtub
Traditional Apartment, 1 Bedroom, Bathtub
- 320 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
View all photos for Studio, 1 Bedroom, Balcony
Studio, 1 Bedroom, Balcony
- 377 sq ft
- Sleeps 2
- 1 King Bed
View all photos for Deluxe Studio, 1 Bedroom, Bathtub, City View
Deluxe Studio, 1 Bedroom, Bathtub, City View
- 431 sq ft
- City view
- Sleeps 2
- 1 King Bed
View all photos for Studio, 1 Bedroom, Terrace
Studio, 1 Bedroom, Terrace
- 377 sq ft
- City view
- Sleeps 2
- 1 King Bed
View all photos for Grand Studio, 1 Bedroom, Bathtub, City View
Grand Studio, 1 Bedroom, Bathtub, City View
- 431 sq ft
- City view
- Sleeps 2
- 1 King Bed
View all photos for Panoramic Apartment
Panoramic Apartment
- 538 sq ft
- 1 bedroom
- City view
- Sleeps 2
- 1 King Bed
View all photos for City Apartment
City Apartment
- 538 sq ft
- 1 bedroom
- City view
- Sleeps 2
- 1 Queen Bed
View all photos for Standard Apartment, 1 Bedroom, Bathtub
Standard Apartment, 1 Bedroom, Bathtub
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Hanoi
City center stay.With a stay at this Tay Ho hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Ho Tay Water Park. Trinh Cong Son Walking Street and Lotte Mall Tay Ho are also within 2 miles (3 km).
What's nearby
- West Lake - 7 min walk - 0.4 miles
- Ho Chi Minh Mausoleum - 4 min drive - 2.5 miles
- Dong Xuan Market - 5 min drive - 2.8 miles
- Hanoi Old Town Night Market - 6 min drive - 3.3 miles
- Hoan Kiem Lake - 6 min drive - 3.5 miles
Getting around
- Hanoi Long Bien Station - 11 min drive
- Ga Co Loa Station - 16 min drive
- Noi Bai Intl. Airport (HAN) - 27 min drive
Restaurants
- Al Sultan - 3 min walk
- Grill Seibu - 1 min walk
- Bún Chả Vân Quyết - 4 min walk
- Spicy Pho Bay - 1 min walk
- Starbucks - 2 min walk
About this property
Westlake Emerald Suites
Hotel near Hoan Kiem Lake in Hanoi
As a guest of Westlake Emerald Suites, you'll find multilingual staff, concierge services, and express check-in. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Westlake Emerald Suites also features express check-out and a front-desk safe. For a fee, parking is available.
Smoking is allowed in designated areas at this Hanoi hotel.
- 30 guestrooms or units
- Express check-in
- Express check-out
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Concierge
- Pool or billiards table
- Computer for guest use
- Smoking in designated areas
- Lockers available
Westlake Emerald Suites offers 30 air-conditioned accommodations with fireplaces and safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and bidets.
This Hanoi hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
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Property amenities
Family friendly
- In-room full-sized refrigerator/freezer
- In-room kitchenette
- Separate in-room dining area
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Offsite parking available (VND 120,000 per day)
- Valet parking on site (VND 120,000 per day)
Things to do
- Billiards/pool table
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Low-height electrical outlets in bathroom
- No elevator
- Tile flooring in room
- Visual fire alarm
Room amenities
Entertainment
- 50-inch LCD TV with premium cable channels
Bedroom
- Blackout drapes
- Down comforter
- Premium bedding
Bathroom
- Bidet
- Designer toiletries
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Cleaning supplies
- Cookware, dishware, and utensils
- Electric kettle
- Free bottled water
- Freezer
- Full-sized refrigerator/freezer
- Ice maker
- Kitchenette
- Oven
- Paper towels
- Rice cooker
- Separate dining area
- Spices
- Stovetop
More
- Air conditioning
- Cleaning products are eco-friendly
- Desk
- Electrical adapters
- Fireplace
- Individual decor
- Individual furnishings
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Check-out
Check-out before noon
Express check-out available
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Valet parking fee: VND 120000 per day
- Nearby parking fee: VND 120000 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, and debit cards. Cash is not accepted.
Property is also known as
Westlake Emerald Suites Hotel
Westlake Emerald Suites Hanoi
Westlake Emerald Suites Hotel Hanoi
Frequently asked questions
How close is Westlake Emerald Suites to the airport?
Westlake Emerald Suites is 12.8 mi (27-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
Does Westlake Emerald Suites have an airport shuttle?
Airport shuttle services are not available at Westlake Emerald Suites.
Does Westlake Emerald Suites offer free breakfast?
Westlake Emerald Suites does not offer free breakfast.
Is there a casino at Westlake Emerald Suites?
No, there is no casino at this hotel.
What time is check-in at Westlake Emerald Suites?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Westlake Emerald Suites?
Free parking is not available at this hotel. Valet parking is available for VND 120000 per day.
Does Westlake Emerald Suites have a pool?
Westlake Emerald Suites does not have a pool.
Does Westlake Emerald Suites have a spa?
There are no spa services available at this hotel.
How close is Westlake Emerald Suites to downtown Hanoi?
Westlake Emerald Suites is 2.3 mi away from Hanoi.
Westlake Emerald Suites Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
Janie
Oct 2, 2023
Janie
Stayed 3 nights in Sep 2023