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West Lake 254D Hotel & Residence

4.0 star property
Family-friendly 4-star aparthotel near Dong Xuan Market

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West Lake 254D Hotel & Residence

Photo gallery for West Lake 254D Hotel & Residence

Balcony view
Front of property - evening/night
Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace
Lobby sitting area
Premier Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Overview of West Lake 254D Hotel & Residence

Reviews
8.4

Very good

Popular amenities

  • PoolPoolPool
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Parking availableParking availableParking available
  • KitchenKitchenKitchen
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
No 254d Thuy Khue Road, Hanoi, 10000
  • Popular LocationWest Lake3 min walk
  • Popular LocationHo Chi Minh Mausoleum4 min drive
  • Popular LocationHoan Kiem Lake7 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)29 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom

Deluxe Room, 1 Bedroom | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Studio

Premier Studio | Garden view

Premier Studio

  • 431 sq ft
  • Studio
  • 1 bathroom
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Executive Room, 2 Bedrooms | Living area | 32-inch LCD TV with cable channels, TV

Executive Room, 2 Bedrooms

  • 936 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

Premier Room, 2 Bedrooms | Balcony view

Premier Room, 2 Bedrooms

  • 1023 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

Deluxe Room, 2 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 2 Bedrooms

  • 829 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Studio

Executive Studio | Living area | 32-inch LCD TV with cable channels, TV

Executive Studio

  • 398 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 3 Bedrooms

Deluxe Room, 3 Bedrooms | In-room dining

Deluxe Room, 3 Bedrooms

  • 990 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 3 Bedrooms

Executive Room, 3 Bedrooms | 1 bedroom, in-room safe, desk, laptop workspace

Executive Room, 3 Bedrooms

  • 1206 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Hanoi

Tay Ho stay.With a stay at this Tay Ho aparthotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Hanoi Botanical Garden. Embassy of Japan and Van Phuc Diplomatic Corps are also within 2 miles (3 km).
View more Aparthotels in HanoiOpens in a new window

What's nearby

  • West Lake - 3 min walk
  • Lotte Center Hanoi - 19 min walk
  • Ho Chi Minh Mausoleum - 4 min drive
  • Dong Xuan Market - 5 min drive
  • Hoan Kiem Lake - 7 min drive

Getting around

  • Hanoi Long Bien Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • Bia Cường Hói 01 Trích Sài - 4 min walk
  • Bonjour Cafe - 4 min walk
  • Cơm Tấm Cô Kiều Sóc Trăng - 1 min walk
  • Akataiyo Sushi - 1 min walk
  • Gạt tàn - 4 min walk

About this property

Entire place

West Lake 254D Hotel & Residence

Family-friendly 4-star aparthotel near Dong Xuan Market
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. West Lake 254D Hotel & Residence offers its guests a children's pool, an outdoor pool, and a fitness center. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and a garden are also featured at the family-friendly West Lake 254D Hotel & Residence. For a fee, parking is available.

This 4-star Hanoi aparthotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 8 levels
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
West Lake 254D Hotel & Residence offers 90 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Self parking on site (VND 70,000 per night)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Alarm clock
  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: VND 750,000 per night

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Living spaces

  • Living room
  • Separate sitting area

Entertainment

  • 32-inch LCD TV with premium cable channels

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Near the airport
  • On a lake

Things to do

  • Bicycle rentals on site
  • Children's club on site
  • Children's pool on site
  • Gym on site

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 8 floors
  • 90 units
  • Access via exterior corridors
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at West Lake 254D Hotel & Residence

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 750000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 982000 per vehicle (one way)
  • Self parking fee: VND 70000 per night
  • Rollaway bed fee: VND 750000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Somerset Aparthotel Hanoi West Lake
Somerset Hanoi West Lake
Somerset West Lake Hanoi
Somerset West Lake Hotel Hanoi
Somerset West Lake Hanoi Aparthotel
Somerset West Hanoi
West Lake 254d & Hanoi
Somerset West Lake Hanoi
West Lake 254D Hotel & Residence Hanoi
West Lake 254D Hotel & Residence Aparthotel
West Lake 254D Hotel & Residence Aparthotel Hanoi

Frequently asked questions

How close is West Lake 254D Hotel & Residence to the airport?

West Lake 254D Hotel & Residence is 14.6 mi (30-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at West Lake 254D Hotel & Residence?

As of May 3, 2024, prices found for a 1-night stay for 2 adults at West Lake 254D Hotel & Residence on May 5, 2024 start from $49.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does West Lake 254D Hotel & Residence have an airport shuttle?

West Lake 254D Hotel & Residence offers an airport shuttle 24 hours a day, on request, for a charge of VND 982000 per vehicle, one way.

Does West Lake 254D Hotel & Residence offer free breakfast?

West Lake 254D Hotel & Residence does not offer free breakfast.

Is there a casino at West Lake 254D Hotel & Residence?

No, there is no casino at this aparthotel.

What time is check-in at West Lake 254D Hotel & Residence?

Check-in begins at 2 PM.

Is there free parking at West Lake 254D Hotel & Residence?

Free parking is not available at this aparthotel. Self parking is available for VND 70000 per night.

Does West Lake 254D Hotel & Residence have a pool?

West Lake 254D Hotel & Residence features an outdoor pool and a children's pool.

Does West Lake 254D Hotel & Residence have a restaurant?

Yes, there is a restaurant on site.

Does West Lake 254D Hotel & Residence have a spa?

There are no spa services available at this aparthotel.

How close is West Lake 254D Hotel & Residence to downtown Hanoi?

West Lake 254D Hotel & Residence is 1.5 mi away from Hanoi.

West Lake 254D Hotel & Residence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 91 out of 227 reviews" "
Rating 8 - Good. 100 out of 227 reviews" "
Rating 6 - Okay. 26 out of 227 reviews" "
Rating 4 - Poor. 7 out of 227 reviews" "
Rating 2 - Terrible. 3 out of 227 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert, Bellingham

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Always enjoy the staff, location and amenities
Stayed 7 nights in Apr 2023

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 27 nights in Feb 2023

10/10 Excellent

Robert, Bellingham

Stayed 19 nights in Jan 2023

8/10 Good

Patricia Nora

Traveled with family
Liked: Room comfort
Stayed 2 nights in Dec 2022

10/10 Excellent

Robert, Bellingham

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities
Stayed 6 nights in Mar 2020

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeds expections
The serviced apartments are bright airy very comfortable fully equiped with top quality items not necessarly the most modern but top of the line quality ageless. The entire staff are well trained friendly and willing to assist even prior to requesting. Everyone is alert causing one to know the guest is welcome. The doorman can be compared only thoes of nobel hotels of London Paris or New York truly a wonderful experience
Stayed 5 nights in Jan 2020

8/10 Good

Antoinius Eduarda J

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Dec 2019

8/10 Good

Ng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good service for the front counter girls.Helpful & understanding.Well done!The Japanese food at level 1 is good & cheap.We almost have every meal there.Will recommend friends & relatives to this hotel .
Stayed 2 nights in Dec 2019