See all properties
Save

Viola Royal Hotel & Spa

4.0 star property
4-star hotel near Thang Long Water Puppet Theatre

Choose dates to view prices

Viola Royal Hotel & Spa

Photo gallery for Viola Royal Hotel & Spa

Deluxe Double Room, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, blackout drapes
Deluxe Double Room, 1 Queen Bed, Balcony, City View | Balcony
Front of property
Deluxe Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (VND 150000 per person)

Overview of Viola Royal Hotel & Spa

Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry

Check out the area

Map
06 Luong Ngoc Quyen St., Hoan Kiem Dist., Hanoi
  • Popular LocationThang Long Water Puppet Theatre6 min walk
  • Popular LocationHoan Kiem Lake11 min walk
  • Popular LocationHo Chi Minh Mausoleum4 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Room options

View all photos for Superior Single Room, 1 Twin Bed

Minibar, in-room safe, desk, blackout drapes

Superior Single Room, 1 Twin Bed

  • 183 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Balcony, City View

Deluxe Double Room, 1 Queen Bed, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Queen Bed, Balcony, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 Bedroom

Deluxe Double Room, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 Bedroom

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Minibar, in-room safe, desk, blackout drapes

Family Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (with Window)

Minibar, in-room safe, desk, blackout drapes

Junior Suite (with Window)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior
The Hanoi Club Hotel & Residences
Pool
Spa
Kids pool
Parking included
4.2 out of 5, Very Good, (419)
The price is $64
per night
$72 total
includes taxes & fees
May 17 - May 18
The Hanoi Club Hotel & Residences

About the neighborhood

Hanoi

Old Quarter stay.Within a 15-minute walk of this Old Quarter hotel, you'll find Thang Long Water Puppet Theatre and Hoan Kiem Lake. Goethe-Institut Hanoi and Temple of Literature are also within 2 miles (3 km).

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • Thang Long Water Puppet Theatre - 6 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 17 min walk
  • Ho Chi Minh Mausoleum - 4 min drive

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • New Day Restaurant - 1 min walk
  • Hải Sản - Sea Food - 1 min walk
  • Era Restaurant - 1 min walk
  • RockStore - 1 min walk
  • Nhà hàng Blue Butterfly - 1 min walk

About this property

Viola Royal Hotel & Spa

4-star hotel near Thang Long Water Puppet Theatre
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A sauna, spa services, and a terrace are also featured at Viola Royal Hotel & Spa.

This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 38 guestrooms or units
  • 7 levels
  • Built in 2017
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Viola Royal Hotel & Spa offers 38 air-conditioned accommodations with minibars and safes. 30-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are 10 treatment rooms. Services include facials, body treatments, and manicures and pedicures.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 150,000 for adults and VND 150,000 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Sauna
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • 30-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from February 2 2023 to December 15 2023 (dates subject to change).
This property will be closed from January 25 2023 to November 17 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 200000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 150000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 414000 per vehicle (one-way)
  • Rollaway bed fee: VND 200000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Viola Royal Hotel Hanoi
Viola Royal Hotel
Viola Royal Hanoi
Viola Royal
Viola Royal Hotel & Spa Hotel
Viola Royal Hotel & Spa Hanoi
Viola Royal Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Viola Royal Hotel & Spa to the airport?

Viola Royal Hotel & Spa is 15.5 mi (36-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Viola Royal Hotel & Spa have an airport shuttle?

Viola Royal Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 414000 per vehicle, one-way.

Does Viola Royal Hotel & Spa offer free breakfast?

Free breakfast isn’t provided at Viola Royal Hotel & Spa, but buffet breakfast is offered for a fee of VND 150000 for adults and VND 150000 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Viola Royal Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Viola Royal Hotel & Spa?

Check-in begins at 2:00 PM.

Is there free parking at Viola Royal Hotel & Spa?

Free parking is not available at this hotel.

Does Viola Royal Hotel & Spa have a pool?

Viola Royal Hotel & Spa does not have a pool.

Does Viola Royal Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Viola Royal Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is Viola Royal Hotel & Spa to downtown Hanoi?

Viola Royal Hotel & Spa is 0.9 mi away from Hanoi.

Viola Royal Hotel & Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 34 out of 70 reviews" "
Rating 8 - Good. 23 out of 70 reviews" "
Rating 6 - Okay. 6 out of 70 reviews" "
Rating 4 - Poor. 4 out of 70 reviews" "
Rating 2 - Terrible. 3 out of 70 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super friendly and helpful front desk staffs. located in the middle of old quarter and easy access to transport , shops and foods. few halal restaurant located nearby. super clean hotel. highly recommended
Stayed 3 nights in Jan 2020

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros-Clean room with comfortable bed, nice bathroom and excellent shower. Location is also good with a nice breakfast. The bellboy was especially helpful and courteous to us especially when we had a problem. Cons- the room was too small and the window was on the hallway side. Also their credit card machine was broken so we had to pay cash. It would have been nice to notify their guests before checking out so they can be prepared to have the cash.
Stayed 1 night in Nov 2019

10/10 Excellent

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location very walkable
The location is right in the middle of everything. It was easy to walk to Giang Cafe, Beer Street, the lake, and everything else in Old Quarter. The staff was caring and kind. The breakfast was alright too.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Not like the photos. Very run down. My room was very mouldy and smelly. Only cold water from the shower. Breakfast was disappointing. My numerous emails and messages about being picked up from the airport were ignored. Location was excellent though.
Stayed 2 nights in Aug 2019

8/10 Good

Angelo sanchez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay and good location
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Like everything of this hotel. They are amaging.
Stayed 1 night in Jun 2019

8/10 Good

Lizzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay!
Very convenient location to immerse yourself in the Vietnamese culture, food and nightlife. The staff were extremely accommodating - willing to help with any task, which made our stay very easy and comfortable! Given the cost, kindness of staff and amenities, it is definitely well worth what you pay.
Stayed 3 nights in May 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Welcome to Hanoi
The reception staffs were exceptionally helpful and friendly. And very welcoming and knowledgeable. They spoke very good English and communicated well.
Stayed 1 night in Apr 2019