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Urban Alley Hotel

3.0 star property
3-star hotel near Hoan Kiem Lake

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Photo gallery for Urban Alley Hotel

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board
32-inch LCD TV with cable channels, TV
Lounge
Interior entrance
Food court

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
26 Hoi Vu Street, Hoan Kiem District, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Junior Suite With Window

Minibar, in-room safe, desk, iron/ironing board

Junior Suite With Window

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room, City View

Junior Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Junior Double Room, City View

7.0 out of 10
Good
(2 reviews)
  • 290 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, desk, iron/ironing board

Family Suite, City View

  • 376 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Triple Room, City View

Premium Triple Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Triple Room, City View

  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premium Twin Room, City View

Premium Twin Room, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room, City View

  • 291 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Quadruple Room

Minibar, in-room safe, desk, iron/ironing board

Premium Quadruple Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Twin Room With Window

Minibar, in-room safe, desk, iron/ironing board

Premium Twin Room With Window

  • Sleeps 2

View all photos for Superior Double Room Without Window

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room Without Window

  • Sleeps 2

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Triple Room With Window

  • Sleeps 3

View all photos for Premium Quadruple Room With Window

Minibar, in-room safe, desk, iron/ironing board

Premium Quadruple Room With Window

  • Sleeps 4

View all photos for Connecting 02 Superior Rooms

Minibar, in-room safe, desk, iron/ironing board

Connecting 02 Superior Rooms

  • Sleeps 4

View all photos for Deluxe Queen Suite With Window

Minibar, in-room safe, desk, iron/ironing board

Deluxe Queen Suite With Window

  • Sleeps 2

Premium Family Room With Window

  • Sleeps 3

View all photos for Deluxe Double Room With City View

Minibar, in-room safe, desk, iron/ironing board

Deluxe Double Room With City View

  • Sleeps 2

View all photos for Family Suite With City View

Minibar, in-room safe, desk, iron/ironing board

Family Suite With City View

  • Sleeps 3

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About the neighborhood

Hanoi

Old Quarter stay.Within a 15-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Food Street Tong Duy Tan are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Train Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪Bross Beer Taproom - ‬3 min walk
  • ‪Circle K - ‬2 min walk
  • ‪The Hanoi Social Club - ‬1 min walk

About this property

Urban Alley Hotel

3-star hotel near Hoan Kiem Lake
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Urban Alley Hotel also features tour/ticket assistance, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 20 guestrooms or units
  • 9 levels
  • Built in 2011
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Urban Alley Hotel offers 20 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Urban Alley Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 300000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 300000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Urban Alley Hotel Hanoi
Urban Alley Hotel
Urban Alley Hanoi
Urban Alley Hotel Hotel
Urban Alley Hotel Hanoi
Urban Alley Hotel Hotel Hanoi

Frequently asked questions

How close is Urban Alley Hotel to the airport?

Urban Alley Hotel is 15.8 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Urban Alley Hotel have an airport shuttle?

Urban Alley Hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 18 per vehicle, one way.

Does Urban Alley Hotel offer free breakfast?

Urban Alley Hotel does not offer free breakfast.

Is there a casino at Urban Alley Hotel?

No, there is no casino at this hotel.

What time is check-in at Urban Alley Hotel?

Check-in start time: 2 PM; Check-in end time: noon.

Is there free parking at Urban Alley Hotel?

Free parking is not available at this hotel.

Does Urban Alley Hotel have a pool?

Urban Alley Hotel does not have a pool.

Does Urban Alley Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Urban Alley Hotel have a spa?

There are no spa services available at this hotel.

How close is Urban Alley Hotel to downtown Hanoi?

Urban Alley Hotel is 0.6 mi away from Hanoi.

Urban Alley Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 128 out of 249 reviews
Rating 8 - Good. 88 out of 249 reviews
Rating 6 - Okay. 23 out of 249 reviews
Rating 4 - Poor. 7 out of 249 reviews
Rating 2 - Terrible. 3 out of 249 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Li Ping

Traveled with family
Stayed 5 nights in Dec 2024

2/10 Terrible

Tyrone Edward

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was good size, but it appeared that some springs on the bed were pushing up on my back.
Stayed 3 nights in Apr 2024

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to walk around the city, nearby is a beautiful lake with nice walking area, great night market. The staff at the location is very knowledgeable about the local tours and are very helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Loi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience a one-hour blackout and noisy AC but staff quickly fixed the issues.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carter, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean, within walking distance of everything you need or want!
Stayed 5 nights in Feb 2024

10/10 Excellent

Richard

Stayed 11 nights in Jul 2023

10/10 Excellent

Alexandre

Stayed 5 nights in May 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2022

10/10 Excellent

Sarah K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and Quiet Centrally-Located Hotel

This is the second time I've stayed at Urban Alley, and it was just as great as the first time. I really like that it's in a quiet but nice alley off a major road. It's easy walking distance to Hoan Kiem Lake as well as many great restaurants and cafes. The breakfast was super tasty and the staff very kind. Also maybe one of my favorite things about this hotel is the furniture in the room is all solid wood with wood flooring. It feels warm and inviting.
Stayed 1 night in Mar 2020

10/10 Excellent

Torbjörn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay at

Good location, in an calm part of old town. Close to many good eating places. And very helpful and friendly crew!
Stayed 8 nights in Feb 2020

4/10 Poor

carl

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bath room need attention . The bath curtain has mold. This should be replaced. It is just cost a few dollars. Bath towels are very old and should be replaced. It seem like the owner of the hotel is not doing a good job at keeping the hotel looked attractive for sustaining business for a long time.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Room is big and lots of light thanks to nice windows! Location is good. Breakfast is fine. However the safe in the room is broken. The TV has poor sound and picture quality. The bathroom wall is going to deteriorate, paint falling off - all these things should be repaired or replaced
Stayed 5 nights in Sep 2019

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and hotel

Amazing hotel and staff
Stayed 3 nights in Aug 2019

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can’t fault it

Can’t fault this hotel, staff are really friendly and the breakfast is cooked to order, the room is big, clean, the shower is great and the sit works.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and arranged our transfers efficiently. Would definitely stay again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was quiet, comfortable and i was given an upgraded room. Breakfast was nice and delicious. Thanks for the great service
Stayed 3 nights in Jul 2019

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got off to a rough beginning--air conditioner did not work in our room, and they had no other rooms with two beds. However, the staff was very good, found us a room with a good air conditioner and put in an extra bed. It was comfortable enough that we did not change rooms even when they had a standard double-bed room.
Stayed 2 nights in Jun 2019

8/10 Good

YU, KL

Liked: Staff & service
ハード面は良いとは言えませんが、スタッフの皆さんの対応は素晴らしく、朝食もとてもおいしくて快適な滞在でした。
Stayed 2 nights in May 2019

10/10 Excellent

Patricia, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great breakfast and really nice room, we were lucky enough to be upgraded!
Stayed 2 nights in Apr 2019

10/10 Excellent

Dolly, Toronto, ON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was excellent! Clean, convenient and friendly staff. We asked for breakfast earlier because we had an early flight and they were accommodating. Would definitely reccommend this place.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and professional. The day before we left, they arranged a private car ride for us back to the airport. I don’t know how we would have flagged a taxi down in the street so that was very nice! The hotel room was very spacious and very clean. It almost looked like a room inside a person’s home. There was plenty of consistent hot water for us for showering, and they provided all the amenities we needed. The hotel is located on a smaller street so it is quiet at night, which is perfect for light sleepers. Another perk is that it’s still walking distance to the center of Old Town where all the stores and restaurants are! Just the perfect location! Overall, I think this place is a great bargain for those of you who are looking for a place to stay in Hanoi! We will definitely stay here on our next visit to Hanoi!
Stayed 2 nights in Dec 2018