The Oriental Jade Hotel

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

Lake
View from room
Hydromassage showerhead, designer toiletries, hair dryer, bathrobes
Poolside bar
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

View in a map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Opera House
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

Oriental Pearl Twin

7.8 out of 10
Good
(9 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Oriental Emerald

9.4 out of 10
Exceptional
(14 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

Sapphire Old Quarter View

8.6 out of 10
Excellent
(10 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Diamond Church View

8.4 out of 10
Very good
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Ruby City View

9.4 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Gem Suite Lake View

  • 700 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Oriental Jade Terrace City View

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

O'Presidential Suite Lake View

  • 1615 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

Pearl Connecting

10.0 out of 10
Exceptional
(2 reviews)
  • 646 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Emerald Connecting

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Oriental Emerald Twin

7.8 out of 10
Good
(6 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

Sapphire Twin Old Quarter View

8.4 out of 10
Very good
(5 reviews)
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. Thang Long Water Puppet Theatre and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Dong Xuan Market - 12 min walk - 0.7 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Starbucks Reserve - ‬1 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Càfê RuNam - ‬2 min walk
  • ‪Běp Viet Restaurant - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk

About this property

The Oriental Jade Hotel

5-star luxury hotel near Hoan Kiem Lake
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 12 levels
  • Built in 2019
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

O' Signature Spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Low-height electrical outlets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 600000 for adults and VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is 0106639879. This property accepts Visa, Mastercard, Discover, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

Frequently asked questions

How close is The Oriental Jade Hotel to the airport?

The Oriental Jade Hotel is 16.5 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does The Oriental Jade Hotel have an airport shuttle?

The Oriental Jade Hotel offers a shuttle from the airport to the hotel 24 hours a day, on request, for a charge of VND 634500 per vehicle.

Does The Oriental Jade Hotel offer free breakfast?

Free breakfast isn’t provided at The Oriental Jade Hotel, but buffet breakfast is offered for a fee of VND 600000 for adults and VND 600000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Oriental Jade Hotel?

No, there is no casino at this hotel.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at The Oriental Jade Hotel?

Free parking is not available at this hotel.

Does The Oriental Jade Hotel have a pool?

The Oriental Jade Hotel features an outdoor pool and a children's pool.

Does The Oriental Jade Hotel have a restaurant?

Yes, there is a restaurant on site.

Does The Oriental Jade Hotel have a spa?

Pamper yourself with a day at O' Signature Spa, where you can enjoy reflexology, body scrubs, and body treatments.

How close is The Oriental Jade Hotel to downtown Hanoi?

The Oriental Jade Hotel is 0.8 mi away from Hanoi.

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 889 out of 1002 reviews
Rating 8 - Good. 82 out of 1002 reviews
Rating 6 - Okay. 16 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel. Friendly/helpful staff, excellent central location and good value given the quality of the hotel. Breakfast buffet covered all tastes with attentive service. Overall, I would highly recommend the Oriental Jade Hotel for couples and families alike.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael, Newport Beach

Liked: Cleanliness, amenities
These were the nicest people ever! Arrived with welcome drink and snack and left with a departing gift. Would definitely stay here again. It was a fantastic area and the staff anazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Oriental Jade twice - once in their Emerald room and once in the Gem Suite with Lake view. Both rooms were great and the facilities at the hotel are awesome from the rooftop pool to the amazing breakfast. The Emerald Room was very nice however they aren't kidding when they say there is no view - our window looked at a wall. The Suite was next level however. It was HUGE and the bed was incredibly comfortable. The staff at the hotel were incredibly helpful all the time and it just felt like a real sanctuary in an incredibly busy city.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service! Highly recommend.

We stayed here for 3 nights and I would highly recommend the hotel. The service was top notch and the staff went out of their way to accommodate all our requests. Rooms are clean, breakfast was great. Location was quite central and walking distance to all the places in the old quarters.
Stayed 3 nights in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay in bustling Hanoi

The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jayde

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, highly recommend and would go back
Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

36 hours in Hanoi

Great location and lovely hotel. Staff on reception super helpful and offering advice on best places to visit in Hanoi.
Stayed 2 nights in Jul 2025

10/10 Excellent

Megan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Really recommend this well located hotel - it is a smaller hotel with very friendly helpful staff
Stayed 6 nights in Jun 2025

10/10 Excellent

Cardo

Liked: Cleanliness, property conditions & facilities
Great location , clean and friendly staff. It was a plus they had a gym and a washer / dryer .
Stayed 2 nights in Jun 2025

10/10 Excellent

Arienthiran N

Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A haven amongst the hustle and bustle of the Old Quarter. Unbelievable staff - attentive and polite. Rooftop bar a great place for a sundowner
Stayed 4 nights in Jun 2025

10/10 Excellent

Jon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, excellent hospitality, good location.
Stayed 6 nights in Jun 2025

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to market and activities.
Stayed 3 nights in Jun 2025

10/10 Excellent

robin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved having drinks at pool on roof at end of day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend!!

Amazing value 5 star service wonderful attentive sincere staff. Great location . Clean . Private . Luxury . Inexpensive for what is offered. Highly recommend!
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Hospitable employees. Excellent breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is first class.
Stayed 3 nights in Jun 2025

10/10 Excellent

Evan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect to walk anywhere in Old Quarter and next to the lake. The breakfast was exceptional and had great variety...the french toast was amazing. The staff went out of their way to make us feel welcomed and they are highly professional and happy. The room was spacious and had the best amenities. We would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

OSCAR

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I have been travelling all over the world over 30 years, and this is one of the best expedited i have in hotels, people working at the hotel has the bes attitude I had seen, Congratulations to the people at this hotel
Stayed 6 nights in Jun 2025

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very welcoming, staff very accommodating (including storing our luggage and giving us a ride to the train station when we were no longer guests), room very comfortable.
Stayed 3 nights in Jun 2025

10/10 Excellent

Olivia

Stayed 2 nights in Jun 2025

10/10 Excellent

Garry James

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The friendly, knowledgeable and attentive staff were amazing in all areas of this lovely boutique hotel. Friendly faces at every turn. Room was spacious and comfortable, with quality amenities. Location is excellent in the Old Quarter but a quieter area. But the gem is the rooftop infinity pool and bar with amazing views over Hoan Kiem Lake. Buffet breakfast was excellent. Gym was well equipped and the Spa massage was wonderful. We hope we can return to experience the wonderful service again.
Stayed 15 nights in May 2025

10/10 Excellent

Alexander

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 3 nights in May 2025