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Hotel Description

5-star luxury hotel near Hoan Kiem Lake

City center stay

A stay at this Hoan Kiem hotel places you steps from St. Joseph's Cathedral and within a 5-minute walk of Hoan Kiem Lake. Also, Thang Long Water Puppet Theatre is within half a mile (1 km) and Hanoi Old City Gate is within 2 miles (3 km).

Business services

This hotel features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 2 conference rooms, business center, and airport shuttle. Relax with a drink at the poolside bar and enjoy perks like free WiFi.

Free WiFi, flat-screen TVs

The 120 guestrooms feature free WiFi, flat-screen TVs with cable channels, and thoughtful touches like bathrobes and slippers. Other amenities include minibars, room service, and rainfall showerheads.

Oriental Pearl Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$104* Per night/room Dec 10 - Dec 11

The Oriental Jade Terrace with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oriental Emerald Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Ruby City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Gem Suite with Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diamond Church View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 460 reviews

Excellent
Good
Average
Poor
Terrible

Property Features

The Oriental Jade Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. There's an onsite business center. There are 2 meeting rooms available. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury The Oriental Jade Hotel. An airport shuttle (available 24 hours) is available for a fee. This 5-star Hanoi hotel is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.7 km / 15.9 mi)
  • Train station: Hanoi Railway Station (1.7 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

The Oriental Jade Hotel offers 120 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

The Oriental Jade Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Spa Services

  • Hot stone massage
  • Thai massage
  • Body treatments
  • Body scrubs
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 15

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1123000.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector and a smoke detector.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Tax ID - 0106639879
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Towels/sheets: VND 0 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 675700 for adults and VND 0 for children (approximately)
  • Airport shuttle fee: VND 580000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: VND 1123000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oriental Jade Hotel Hanoi
  • Oriental Jade Hotel
  • Oriental Jade Hanoi
  • Hotel The Oriental Jade Hotel Hanoi
  • Hanoi The Oriental Jade Hotel Hotel
  • Hotel The Oriental Jade Hotel
  • The Oriental Jade Hotel Hanoi
  • Oriental Jade
  • The Oriental Jade Hotel Hotel
  • The Oriental Jade Hotel Hanoi
  • The Oriental Jade Hotel Hotel Hanoi

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Hanoi-Hotels-The-Oriental-Jade-Hotel.h36117374-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.