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SQ HANG GAI HOTEL & SPA

4.0 star property
Family-friendly 4-star hotel near Hanoi Old Town Night Market

Choose dates to view prices

Photo gallery for SQ HANG GAI HOTEL & SPA

Stunning hotel entrance with a grand archway, glass door, and potted plants.
Enjoy the city view from this balcony with a glass enclosure, wicker sofa, and potted plant.
Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar
Enter a stylish lobby with a spacious floor, a green sofa, and a wicker chair.
Relax by the rooftop pool with city views, surrounded by lounge chairs and tables.

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • Housekeeping

Explore the area

Map
100 Hang Gai Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, premium bedding, down comforters, minibar

Suite, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 592 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Luxury Double or Twin Room, 1 Bedroom, City View

Luxury Double or Twin Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double or Twin Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Executive Double or Twin Room, City View

Executive Double or Twin Room, City View | 1 bedroom, premium bedding, down comforters, minibar

Executive Double or Twin Room, City View

7.4 out of 10
Good
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Double or Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Triple Room, 1 Bedroom, City View

Family Triple Room, 1 Bedroom, City View | 1 bedroom, premium bedding, down comforters, minibar

Family Triple Room, 1 Bedroom, City View

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed OR 3 Large Twin Beds

View all photos for Suite with Terrace

Suite with Terrace | 1 bedroom, premium bedding, down comforters, minibar

Suite with Terrace

  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Hanoi

Old Quarter stay.At this Old Quarter hotel, you'll be well placed to visit St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, both within a 5-minute walk. Hoan Kiem Lake and Hang Gai Street are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Chất Coffee & Drinks - ‬1 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk

About this property

SQ HANG GAI HOTEL & SPA

Family-friendly 4-star hotel near Hanoi Old Town Night Market
SQ HANG GAI HOTEL & SPA offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A fitness center, spa services, and a terrace are also featured at the luxury SQ HANG GAI HOTEL & SPA. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Only motorcycle parking is available.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 60 guestrooms or units
  • 11 levels
  • Built in 2014
  • Manager's reception (free)
  • Deli
  • Supervised kid's activities (free)
  • Childcare (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SQ HANG GAI HOTEL & SPA offers 60 accommodations with tablet computers and DVD players. Beds feature down comforters and premium bedding. 32-inch LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Microwaves and irons/ironing boards can be requested. Housekeeping is provided daily.

Silk Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a steam room. The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Languages

English, Vietnamese

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Property amenities

Family friendly

  • DVD player
  • Free babysitting
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LED TV with cable channels
  • DVD player
  • Tablet computer

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at SQ HANG GAI HOTEL & SPA

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 600000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash.
    For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:30 AM to 10 PM.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Silk Queen Hotel Hanoi
Silk Queen Hotel
Silk Queen Hanoi
Silk Queen
Silk Queen Hotel
SQ HANG GAI HOTEL & SPA Hotel
SQ HANG GAI HOTEL & SPA Hanoi
SQ HANG GAI HOTEL & SPA Hotel Hanoi

Frequently asked questions

How close is SQ HANG GAI HOTEL & SPA to the airport?

SQ HANG GAI HOTEL & SPA is 16.1 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does SQ HANG GAI HOTEL & SPA have an airport shuttle?

SQ HANG GAI HOTEL & SPA offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 450000 per vehicle, one-way.

Does SQ HANG GAI HOTEL & SPA offer free breakfast?

SQ HANG GAI HOTEL & SPA does not offer free breakfast.

Is there a casino at SQ HANG GAI HOTEL & SPA?

No, there is no casino at this hotel.

What time is check-in at SQ HANG GAI HOTEL & SPA?

Check-in begins at 2 PM. A fee applies for early check-in.

Is there free parking at SQ HANG GAI HOTEL & SPA?

Free parking is not available at this hotel.

Does SQ HANG GAI HOTEL & SPA have a pool?

SQ HANG GAI HOTEL & SPA features an outdoor pool. Guests can enjoy pool access from 7:30 AM to 10 PM.

Does SQ HANG GAI HOTEL & SPA have a restaurant?

Yes, there is a restaurant on site.

Does SQ HANG GAI HOTEL & SPA have a spa?

Pamper yourself with a day at Silk Spa, where you can enjoy body scrubs, deep-tissue massages, and aromatherapy.

How close is SQ HANG GAI HOTEL & SPA to downtown Hanoi?

SQ HANG GAI HOTEL & SPA is 0.7 mi away from Hanoi.

SQ HANG GAI HOTEL & SPA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 38 out of 64 reviews
Rating 8 - Good. 19 out of 64 reviews
Rating 6 - Okay. 5 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 0 out of 64 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful boutique hotel

Lovely hotel in a great location where all the action is. Beautiful room and staff super friendly and helpful. Good breakfast that catered for everyone
Stayed 1 night in Apr 2025

10/10 Excellent

lindsey Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay here. The staff at reception, restaurant and housekeeping were all very helpful and friendly. I was happily surprised to be able to check in a couple hours early. The room was huge, very comfy king bed and I highly recommend the balcony room. The breakfast selection is a smaller buffet but has all the hits and delicious croissants. The pool is small but a nice reprieve from walking around during the day!
Stayed 4 nights in Apr 2025

10/10 Excellent

Kathleen, Bonnyrigg Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located very centrally within the Old Quarter of Hanoi and it is so easy to walk around to many other parts of the city. The room was spacious and very clean. The staff were very helpful. Excellent value for money.
Stayed 6 nights in Apr 2025

8/10 Good

Lisa, South Wales

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Nigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay. Can’t thank the hotel enough for the ease in which we felt welcomed. From days and weeks before the stay, emailing/whatsapping to make sure I had everything planned. All the way through the stay with booking taxis and offering advice for best things to do in Hanoi. Thank you
Stayed 2 nights in Apr 2025

8/10 Good

Phillip, San Francisco

Stayed 3 nights in Mar 2025

10/10 Excellent

Masashi

Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin, Mesquite

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rooms weren't really clean but the staff was really nice and helpful I usually travel with my own blankets and disinfectant so was no big deal the breakfast buffet was really good
Stayed 3 nights in Apr 2025

4/10 Poor

eric

Liked: Staff & service
Disliked: Property conditions & facilities

No internet in the room

There wss no Internet in the room and no hot water for our last day
Stayed 3 nights in Mar 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but the staff need to work

The hotel rooms are new and modern with great AC and very comfortable beds. The hotel is in the perfect location for exploring Hanoi. There were a few things we really didn’t like, the staff and cleaners seemed to congregate outside our room at 6:30/7am and shout and talk extremely loudly. Even after I’d spoken to reception about this issue it still happened, I went out to them and asked if they could keep it down but they still persisted. Very unprofessional and rude to customers. The general sound proofing of the room was awful we could hear every shut door and bathroom sink. We would stay here again but the staff need to learn to be more professional.
Stayed 5 nights in Mar 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of the action...

A very comfortable hotel in a great location, moments from the Water Puppets Theatre. Right in the heart of the city, easy access to the Night Market and Train Market. The only slight niggle was our City View room looked over an alleyway to an adjacent building (see photo) Good pool on the roof.
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central spot in Hanoi. Very easy to stay here, breakfasts were delicious and everything is as described.
Stayed 3 nights in Feb 2025

10/10 Excellent

Loretta

Stayed 2 nights in Mar 2025

10/10 Excellent

Loretta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located with shops, eateries and massage spas everywhere in walking distance.
Stayed 7 nights in Feb 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more dinning options eg lunch and or dinner. Bar area would also be good. Overall was a good stay but could be better wrh above changes
Stayed 4 nights in Feb 2025

10/10 Excellent

Donald, Lochgilphead

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location. Hotel very clean and comfortable. Lovely breakfast every day. Very pleasant and helpful staff. Would stay here again.
Stayed 20 nights in Jan 2025

10/10 Excellent

jonathan

Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Door on room needs to be pulled very hard to properly lock. Watch out for this so someone doesn’t have access to your room. Clean, good bed, great location. Friendly staff and a good breakfast. Pool was too cold to use but looked nice.
Stayed 2 nights in Dec 2024

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff, nice room/bed.
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness
.
Stayed 1 night in Nov 2024

6/10 Okay

Teck Heng

Liked: Cleanliness, staff & service, property conditions & facilities
So so only. Although clealiness is very good, how the toilet bow was bad, keep having problem flushing out. Also there is no "Do not disturb" sign at the door, every morning the cleaner will press door bell to wake you up, then they will try open the door when you are slow to response !
Stayed 4 nights in Nov 2024

10/10 Excellent

Sandrine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dernière escale à Hanoï

Hôtel très bien placé, dans le vieux quartier. Chambres spacieuses décorées avec soins, petit déjeuner parfait, gargantuesque et très varié. Je recommande.
Stayed 2 nights in Apr 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025