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Silk Castle Hotel & Spa

4.0 star property
4-star hotel near Hoan Kiem Lake

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Photo gallery for Silk Castle Hotel & Spa

Restaurant
Body treatments, body wraps, body scrubs, facials
View from property
Front of property
Family Room | Pillowtop beds, minibar, desk, soundproofing

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry

Explore the area

View in a map
52A Cau Go - Hang Bac - Hoan Kiem, Hanoi, 100000
  • Place, Thang Long Water Puppet Theatre
    ‪1 min walk‬
  • Place, Hoan Kiem Lake
    ‪1 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room, No Windows

Superior Double Room, No Windows | Pillowtop beds, minibar, desk, soundproofing

Superior Double Room, No Windows

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, No Windows

Pillowtop beds, minibar, desk, soundproofing

Superior Twin Room, No Windows

  • 183 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Pillowtop beds, minibar, desk, soundproofing

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, City View

Pillowtop beds, minibar, desk, soundproofing

Family Room, City View

  • 334 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room

Family Room | Pillowtop beds, minibar, desk, soundproofing

Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About the neighborhood

Hanoi

Old Quarter stay.At this Old Quarter hotel, you'll be well placed to visit Hoan Kiem Lake and Hanoi Old Town Night Market, both within a 5-minute walk. Ha Noi Gallery and The Old Quarter Gallery are also within half a mile (1 km).

What's nearby

  • Thang Long Water Puppet Theatre - 1 min walk - 0.0 miles
  • The Old Quarter Gallery - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 1 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Cafe Đinh - ‬2 min walk
  • ‪Nộm Bò Khô Long Vi Dung - ‬1 min walk
  • ‪Bún Thang Bà Đức - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk
  • ‪O’lake View Restaurant - ‬1 min walk

About this property

Silk Castle Hotel & Spa

4-star hotel near Hoan Kiem Lake
Along with a restaurant, there's a coffee shop/cafe on site. Free breakfast is served daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Silk Castle Hotel & Spa. A complete renovation of Silk Castle Hotel & Spa was completed in May 2023.

This 4-star Hanoi hotel is smoke free.

  • 30 guestrooms or units
  • 9 levels
  • Built in 2022
  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Elevator
  • No smoking on site
  • Lockers available
  • Dining venue
Silk Castle Hotel & Spa offers 30 air-conditioned accommodations with minibars and complimentary bottled water. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body wraps, body scrubs, and body treatments.

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Printer
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Silk Castle Hotel & Spa

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 250000 (one-way), (up to 6 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and debit cards. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Silk Castle Hotel Spa
Silk Castle Hotel & Spa Hotel
Silk Castle Hotel & Spa Hanoi
Silk Castle Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Silk Castle Hotel & Spa to the airport?

Silk Castle Hotel & Spa is 15.7 mi (38-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Silk Castle Hotel & Spa have an airport shuttle?

Silk Castle Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 450000 per vehicle, one-way.

Does Silk Castle Hotel & Spa offer free breakfast?

Silk Castle Hotel & Spa offers free buffet breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Silk Castle Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Silk Castle Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Silk Castle Hotel & Spa?

Free parking is not available at this hotel.

Does Silk Castle Hotel & Spa have a pool?

Silk Castle Hotel & Spa does not have a pool.

Does Silk Castle Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Silk Castle Hotel & Spa have a spa?

This hotel doesn't have a spa, but it does offer body treatments, facials, and body scrubs.

How close is Silk Castle Hotel & Spa to downtown Hanoi?

Silk Castle Hotel & Spa is 0.9 mi away from Hanoi.

Silk Castle Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 31 reviews
Rating 8 - Good. 3 out of 31 reviews
Rating 6 - Okay. 5 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Monica

Liked: Staff & service
Stayed 3 nights in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel where you get what you pay for
Stayed 6 nights in Feb 2025

8/10 Good

Pablo, Sacramento

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Probably was in great condition. Many places to eat. I would recommend the hotel to any travelers.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't bother

Do not stay here - read the Google reviews. The rooms are dirty (ours had mold on the walls), tiny and look absolutely nothing like the photos. There are a million other hotels for the same price in the area, avoid this one. We nearly left but our stay was only one night so we stuck it out but I would absolutely never stay here again. The female manager is pretty rude but the gentleman working front desk was nice.
Stayed 1 night in Dec 2024

6/10 Okay

Maisie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Work being carried out

The room was nice and the hotel is in a good locations. We also enjoyed the breakfast. However, it was disappointing to find out that work is being carried out on the roof of the property, that meant drilling noise and other loud construction noises began at 6:30am every day and did not end until 6pm. Would have been nice to have been told about this so we could have cancelled our booking and gone elsewhere, or at least known why we were being woken up to such loud banging noises!
Stayed 2 nights in Nov 2024

10/10 Excellent

JAKE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff.
Stayed 1 night in Sep 2024

6/10 Okay

Youngkyun, Boise

Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Liked: Cleanliness, property conditions & facilities
Clean friendly staff and good breakfast
Stayed 4 nights in Sep 2024

10/10 Excellent

Kohei

Stayed 3 nights in Aug 2024

10/10 Excellent

Carl

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice affordable hotel. Great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for old quarter

This hotel was perfect location in the old quarter next to the lake and many restaurants and cafes. Swtea was really helpful in providing suggestions of where to eat and helping organise a massage with the staff. Also pepper was very friendly and able to help with booking trips and travel.
Stayed 4 nights in Jul 2024

4/10 Poor

Martin

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very basic hotel , smell of damp. Room small as was toilet& basic shower straight to floor. No great amenities. Breakfast was great included but didn’t have. A quick overnight stay before traveling. Cheap and it reflected it. Would I use again- no. I’d pay a little bit more for comfort & facilities.
Stayed 1 night in Jul 2024

10/10 Excellent

Johnny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dzung pepper was extremely friendly, kind and helpful with everything! The front receptionist answered all questions and the door holder works so hard! It was an amazing experience and everyone would enjoy!
Stayed 2 nights in Jun 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a perfect location. The staff was wonderful and always ready to help. You can also book tours at great prices.
Stayed 4 nights in Apr 2024

2/10 Terrible

JONGHO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Rashmikant

Traveled with group
Liked: Cleanliness, staff & service, amenities
Bathroom smiley, rooms very narrow no room for luggage to put and open
Stayed 2 nights in Nov 2023

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very pleasant and endlessly helpful with recommendations and bookings.
Stayed 4 nights in Oct 2023

2/10 Terrible

TETSUZO

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort

臭いが気になる方は無理、ロケーションは最高

There are many differences between the photos and the actual place. I couldn't stand the strong stench (it smelled like sewage), so I asked to change the room, but I couldn't stand the smell, so I gave up one of the three nights and moved to another hotel. Everything is broken and broken. The safe is unusable. There was an outlet, but one of them was unusable. All the cups were tea stained and water stained and unusable. I think the 5-star rating on Google Maps is a mistake. The staff is friendly, but they make a lot of excuses, which is disappointing. I didn't ask for a refund for one night this time, but the room was terrible. The location is great.写真と現場では違う所がたいへん多いです。凄くきつい異臭（かなり下水臭い）で我慢出来ず、部屋を変えて頂きましたが、臭いには勝てなかったので３泊のうち１泊を捨てて他のホテルに移りました。 いたるところ故障、壊れています。 セーフティーボックス使い物になりません。コンセントは有っても片方利用不可でした。コップはどれも茶渋や水垢で使えません。 Googleマップで５つ星は間違いだ と思います。 スタッフはフレンドリーですが言い訳が多く残念です。 今回、１泊分の返金は求めませんでしたが　あまりに　ひどい　お部屋でした。 ロケーションは最高です。
Stayed 3 nights in Feb 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

YUNCHUL

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

화장실에서 청소안한 공용 화장실 냄새나요`

로컬 분위기 즐기고 싶은 사람에게는 최적입니다. 그러나 화장실 냄새 환장하네요 입실할때는 무슨 약품을 뿌렸는지 냄새가 안났는데, 외부에 한번 갔다오니 몇일 청소안한 공중화장실 냄새가 납니다. 조치하라니 방향제 같은거 뿌려주고 좀 있으면 안날거라고, 도버히 못참아서 방바꿔 달랬더니 우여곡절 긑에 바꾸긴 했는데, 많이 덜하긴 했는데 역시 방향제로 유지되고 있었어요~ 인도인들이 싼맛에 많이 머무는듯 해요. 다신 가고 싶지 않았어요~
Stayed 3 nights in Jun 2024

10/10 Excellent

Katsumi

Liked: Staff & service, amenities
初めてのベトナム旅行でしたが、全てのスタッフが、その時々の問題を、素早く、的確に、また、フレンドリーに、解決してくれました。このホテルのスタッフがいなければ、初めての旅行は、快適なものにならなかったでしょう。 とてもいいホテルマンが、揃っています。ありがとう御座いました。
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Nice location, free breakfast

部屋は思ったより狭かった。朝食会場の隣の部屋だったので、朝スタッフが準備をする音がうるさかった。 朝食は期待ハズレだったが、無料なので仕方ない。朝食は頼めばオムレツやフォーも食べられます。 泊まる日数分、無料の水がもらえます。1本はキャップの蓋が開いていたと思うのでよく注意した方が良いと思う。 部屋のヘアドライヤーは、コードが短すぎた。
Stayed 3 nights in Sep 2023