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 Hanoi • 1 Room
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Serene Boutique Hotel & Spa

4-star property
16-18 Bat Su, Hanoi, 1-855-201-7819

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90.0% Based on 893 reviews TripAdvisor Traveler Rating 5 out of 5

Points Of Interest

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Hotel Description

Family-friendly 4-star hotel near Train Street

City center retreat

Within a 10-minute walk of this Hoan Kiem hotel, you'll find Dong Xuan Market and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral are also within half a mile (1 km).

Renovated in 2017

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Families will appreciate the onsite laundry facilities and in-room childcare. Traveling on business? Take advantage of the express check-in, laundry service, and airport shuttle.

Free WiFi, flat-screen TVs

The 46 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with cable channels, and other amenities include minibars and coffee/tea makers.

Superior Double Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$41* Per night/room Nov 21 - Nov 22

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Royal Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 893 reviews

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About the Serene Boutique Hotel & Spa

Location 16-18 Bat Su, Hanoi,

Property Features

Serene Boutique Hotel & Spa offers its guests a full-service spa. Public spaces have free WiFi. Free breakfast is served daily. An airport shuttle (available 24 hours) is available for a fee. The family-friendly Serene Boutique Hotel & Spa also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. A complete renovation of Serene Boutique Hotel & Spa was completed in June 2017. This Art Deco Hanoi hotel is smoke free.

  • 1 building
  • 46 guestrooms or units
  • 8 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (24.8 km / 15.4 mi)
  • Train station: Hanoi Railway Station (1.6 km / 1 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Serene Boutique Hotel & Spa offers 46 air-conditioned accommodations with minibars and safes. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 10 AM.

24-hour room service is available.

Spa Services

Shining Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Reflexology
  • Massages

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 345000.0 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • One child stays free
  • Debit cards not accepted
  • UnionPay
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Rollaway bed fee: VND 345000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Legacy Bat Su Street
  • Serene Boutique Hotel Hanoi
  • Legacy Bat Su Street
  • Legacy Hotel Bat Su Street
  • Serene Boutique Hotel
  • Serene Boutique Hanoi
  • Serene Boutique
  • Serene Boutique & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel
  • Serene Boutique Hotel & Spa Hanoi
  • Serene Boutique Hotel & Spa Hotel Hanoi

You should know

  • Serene Boutique Hotel & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.