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Sen Grand Hotel & Spa managed by Sen Group

3.5 star property
3.5-star spa hotel near Museum of Ethnology, connected to a shopping center

Choose dates to view prices

Photo gallery for Sen Grand Hotel & Spa managed by Sen Group

Property grounds
Breakfast, lunch and dinner served
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Premium Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace
Couples treatment rooms, facials

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
20/118 Nguyen Khanh Toan St, Hanoi
  • Place, Vietnam Museum of Ethnology
    ‪5 min walk‬
  • Place, Museum of Ethnology
    ‪5 min walk‬
  • Place, West Lake
    ‪4 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2

View all photos for Premium Double

Minibar, in-room safe, desk, laptop workspace

Premium Double

  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • Sleeps 2

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, laptop workspace

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room

  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Minibar, in-room safe, desk, laptop workspace

Premium Double or Twin Room, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Grand Executive Room

Minibar, in-room safe, desk, laptop workspace

Grand Executive Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, City View

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2

View all photos for Premium Double Room

Minibar, in-room safe, desk, laptop workspace

Premium Double Room

  • Sleeps 2

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, laptop workspace

Executive Room

  • Sleeps 2

About the neighborhood

Hanoi

Cau Giay stay.With a stay at this Cau Giay hotel, you'll be within half a mile (1 km) of Museum of Ethnology and 2 miles (3 km) of Lotte Center Hanoi. Vincom Center Metropolis and West Lake are also within 2 miles (3 km).

What's nearby

  • Vietnam Museum of Ethnology - 5 min walk - 0.3 miles
  • Museum of Ethnology - 5 min walk - 0.3 miles
  • Lotte Center Hanoi - 20 min walk - 1.1 miles
  • Vincom Center Metropolis - 3 min drive - 1.0 mile
  • West Lake - 4 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station - 19 min drive
  • Noi Bai Intl. Airport (HAN) - 34 min drive

Restaurants

  • ‪Baguette & Chocolat - ‬9 min walk
  • ‪Truc Lam Coffee - ‬5 min walk
  • ‪Bánh Tráng Phú Cường - ‬4 min walk
  • ‪Chả Cá Anh Vũ - ‬4 min walk
  • ‪Lobster - ‬4 min walk

About this property

Sen Grand Hotel & Spa managed by Sen Group

3.5-star spa hotel near Museum of Ethnology, connected to a shopping center
Sen Grand Hotel & Spa managed by Sen Group offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A fitness center, a steam room, and spa services are also featured at the business-friendly Sen Grand Hotel & Spa managed by Sen Group. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

  • 90 guestrooms or units
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sen Grand Hotel & Spa managed by Sen Group offers 90 air-conditioned accommodations with washers/dryers and minibars. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has couples treatment room(s). Services include massages and facials.

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Property amenities

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 200,000 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sen Grand Hotel & Spa managed by Sen Group

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 200000 per person
  • Airport shuttle fee: VND 910000 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Sen Grand Hotel Hanoi
Sen Grand Hotel
Sen Grand Hanoi
Sen Grand
Sen & Spa Managed By Sen Group
Sen Grand Hotel & Spa managed by Sen Group Hotel
Sen Grand Hotel & Spa managed by Sen Group Hanoi
Sen Grand Hotel & Spa managed by Sen Group Hotel Hanoi

Frequently asked questions

How close is Sen Grand Hotel & Spa managed by Sen Group to the airport?

Sen Grand Hotel & Spa managed by Sen Group is 15.3 mi (34-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Sen Grand Hotel & Spa managed by Sen Group have an airport shuttle?

Sen Grand Hotel & Spa managed by Sen Group offers an airport shuttle 24 hours a day, on request, for a charge of VND 910000 per vehicle, roundtrip.

Does Sen Grand Hotel & Spa managed by Sen Group offer free breakfast?

Free breakfast isn’t provided at Sen Grand Hotel & Spa managed by Sen Group, but buffet breakfast is offered for a fee of VND 200000 per person. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Sen Grand Hotel & Spa managed by Sen Group?

No, there is no casino at this hotel.

What time is check-in at Sen Grand Hotel & Spa managed by Sen Group?

Check-in start time: 2:00 PM; Check-in end time: noon. A fee applies for early check-in.

Is there free parking at Sen Grand Hotel & Spa managed by Sen Group?

This hotel offers free self parking, valet parking, and extended parking.

Does Sen Grand Hotel & Spa managed by Sen Group have a pool?

Sen Grand Hotel & Spa managed by Sen Group features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 8:00 PM.

Does Sen Grand Hotel & Spa managed by Sen Group have a restaurant?

Yes, there is a restaurant on site.

Does Sen Grand Hotel & Spa managed by Sen Group have a spa?

This hotel has a spa, which features massages and facials.

How close is Sen Grand Hotel & Spa managed by Sen Group to downtown Hanoi?

Sen Grand Hotel & Spa managed by Sen Group is 2.4 mi away from Hanoi.

Sen Grand Hotel & Spa managed by Sen Group Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was extremely comfortable. I wanted to take it home with me. The receptionist and doormen were really friendly and helpful. I rarely write a review but had to this time because this hotel is a rare gem. I will be back.
Stayed 1 night in Aug 2024

6/10 Okay

Ezekiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A relaxing get away
Stayed 5 nights in May 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was fantastic and rooms very clean and spacious
Stayed 1 night in Mar 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a non-touristy area so good local food stalls, and well located.
Stayed 6 nights in Jan 2024

10/10 Excellent

Christine Y

Stayed 6 nights in Oct 2023

4/10 Poor

Lara

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The main reception staff are polite and helpful. They were welcoming and lovely but everything else wasnt great Breakfast their were many fruit flys and not that many options, just a few bread options, salad bar, pho and egg station. The room was okay, the tv was only in Vietnamese could not change it. Only stayed here 3 nights wouldn't have stayed any longer The location is at the end of an alley way, quiet location but about 25/40 minute drive from main tourists shops, train street, note coffee, banh mi 25 etc. The massage ladies in Lotus Spa the hotel massage ladies - STAY AWAY - they are inappropriate and disrespectful. I attended with my husband and the lady tried to get a tip by offering sexual services very disrespectful, the street massages were more respectful
Stayed 3 nights in Aug 2023

10/10 Excellent

CHUI XIANG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2023

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2022

2/10 Terrible

Kenneth

Disliked: Staff & service, amenities, property conditions & facilities
Terrible bathroom layout, bad sound isolation, no good bed and poor breakfast choices
Stayed 1 night in Jan 2021

10/10 Excellent

UMIT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it very much.I can say perfect and reccomend for everbody
Stayed 2 nights in Nov 2025

6/10 Okay

YOSHIKAZU

Business traveler
Liked: Cleanliness, staff & service
The staff are friendly and have a nice smile.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aurelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Sen Grand hotel and spa was marvelous. The whole staff is very nice and helpful, especially the receptionists and cleaning ladies. I'll definitely come back next time i'm in Hanoï. Thank you for such a great expérience
Stayed 8 nights in Sep 2024

10/10 Excellent

Chaehwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is wonderful

They are very polite and sweet.. I'll stay at the hotel next visit to Hanoi.. I was touching them perfect services..
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2024

10/10 Excellent

HAEHOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

HAEHOON

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Chaehwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The services is always awesome

They are very polite and the services always awesome..
Stayed 2 nights in May 2023

10/10 Excellent

TAKUYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable.
Stayed 1 night in Feb 2023

10/10 Excellent

NAM GON

Stayed 1 night in Jan 2023

10/10 Excellent

AKIHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2022

8/10 Good

TOSHIHIKO

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
清潔感あり　エリア内おすすめ
Stayed 4 nights in Oct 2022

10/10 Excellent

Thai hai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

HAKYONG

Liked: Cleanliness, staff & service, room comfort

Experience of Sengrand hotel

Hotel is very clean. Employees are very kind. Blackfast is delicious and many food. The room is good but Toliet water not go down well.
Stayed 4 nights in Aug 2019

8/10 Good

SANGSU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮아요.

전체적으로 만족스럽고, 2% 부족한 부분들이 있지만 그런 부분들은 직원들이 친절하게 보완해줍니다. 직원들이 굉장히 친절하고, 조식이 맛있습니다.
Stayed 5 nights in Jun 2019