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Pullman Hanoi Hotel

4.5 star property
Family-friendly 4.5-star hotel near Hanoi Old Town Night Market

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Pullman Hanoi Hotel

Photo gallery for Pullman Hanoi Hotel

Exterior
Property amenity
Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive) | Egyptian cotton sheets, premium bedding, down comforters
Breakfast, lunch, dinner served; international cuisine
Exterior

Overview of Pullman Hanoi Hotel

Reviews
8.2

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
40 Cat Linh Street, Dong Da District, (Entrance 61 Giang Vo Street), Hanoi, 10000
  • Popular LocationHo Chi Minh Mausoleum16 min walk
  • Popular LocationHoan Kiem Lake4 min drive
  • Popular LocationWest Lake5 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)36 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Business Lounge Access, City View (Executive)

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View

Superior Room, 1 King Bed, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 1 King Bed, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Egyptian cotton sheets, premium bedding, down comforters

Superior Room, 2 Twin Beds, City View

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Business Lounge Access

Executive Suite, 1 King Bed, Business Lounge Access | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed, Business Lounge Access

  • 840 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive) | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Twin Room, 2 Twin Beds, Business Lounge Access, Executive Level (Executive)

  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Twin Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

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Lotte Hotel Hanoi
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4.7 out of 5, Exceptional, (1002)
The price is $178
per night
$202 total
includes taxes & fees
May 9 - May 10
Lotte Hotel Hanoi

About the neighborhood

Hanoi

Dong Da stay.Your stay at this Dong Da hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Opera House. King's Island Golf Resort and Van Phuc Diplomatic Corps are also within half a mile (1 km).

What's nearby

  • Ho Chi Minh Mausoleum - 16 min walk
  • Hanoi Opera House - 4 min drive
  • Hoan Kiem Lake - 4 min drive
  • Hanoi Old Town Night Market - 4 min drive
  • West Lake - 5 min drive

Getting around

  • Hanoi Railway Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 36 min drive

Restaurants

  • Mint Bar & Cafe - Pullman Hanoi Hotel - 1 min walk
  • Executive Lounge - Pullman Hanoi Hotel - 2 min walk
  • Highlands Coffee - 1 min walk
  • Pao Quán - 3 min walk
  • Bánh Cuốn Nóng Hà Nội - 2 min walk

About this property

Pullman Hanoi Hotel

Family-friendly 4.5-star hotel near Hanoi Old Town Night Market
A winery is on site. Pullman Hanoi Hotel offers its guests a full-service spa, an outdoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 10 meeting rooms, and limo/town car service. Event space at this hotel measures 6243 square feet (580 square meters) and includes a conference center. A fitness center, a sauna, and spa services are also featured at the luxury Pullman Hanoi Hotel. Free self parking is available.

Smoking is allowed in designated areas at this Mediterranean Hanoi hotel.

  • 1 building
  • 240 guestrooms or units
  • 14 levels
  • 6243 sq ft of conference space
  • 580 sq m of conference space
  • Built in 1998
  • Winery on site
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Pullman Hanoi Hotel offers 240 air-conditioned accommodations with fireplaces and minibars. Accommodations offer separate sitting areas. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Fit and Spa Lounge has 2 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, German, Korean, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 23 for adults and USD 11.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Winery
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with premium satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The check-in location differs from the property location; to check in, go to Executive Lounge for reservation on Executive floor
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 12:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 1:00 PM and 6:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Pullman
Hanoi Pullman Hotel
Hotel Pullman Hanoi
Pullman Hanoi
Pullman Hanoi Hotel
Pullman Hotel Hanoi
Pullman Hanoi Hotel Hotel
Pullman Hanoi Hotel Hanoi
Pullman Hanoi Hotel Hotel Hanoi

Frequently asked questions

How close is Pullman Hanoi Hotel to the airport?

Pullman Hanoi Hotel is 16.3 mi (36-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Pullman Hanoi Hotel?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Pullman Hanoi Hotel on Apr 28, 2024 start from $75.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Pullman Hanoi Hotel have an airport shuttle?

Airport shuttle services are not available at Pullman Hanoi Hotel.

Does Pullman Hanoi Hotel offer free breakfast?

Free breakfast isn’t provided at Pullman Hanoi Hotel, but buffet breakfast is offered for a fee of USD 23 for adults and USD 11.5 for children. It's available every day from 6 AM to 10:30 AM.

Is there a casino at Pullman Hanoi Hotel?

No, there is no casino at this hotel.

What time is check-in at Pullman Hanoi Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Pullman Hanoi Hotel?

This hotel offers free self parking.

Does Pullman Hanoi Hotel have a pool?

Pullman Hanoi Hotel features an outdoor pool.

Does Pullman Hanoi Hotel have a restaurant?

Pullman Hanoi Hotel is home to La Cheminee, which features international cuisine and happy hour.

Does Pullman Hanoi Hotel have a spa?

Pamper yourself with a day at Fit and Spa Lounge, where you can enjoy reflexology, body scrubs, and facials.

How close is Pullman Hanoi Hotel to downtown Hanoi?

Pullman Hanoi Hotel is 0.8 mi away from Hanoi.

Pullman Hanoi Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 138 out of 407 reviews" "
Rating 8 - Good. 179 out of 407 reviews" "
Rating 6 - Okay. 55 out of 407 reviews" "
Rating 4 - Poor. 25 out of 407 reviews" "
Rating 2 - Terrible. 10 out of 407 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

MITHUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Nice facilities and courteous staff, which was very helpful.
Stayed 1 night in Nov 2023

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

8/10 Good

Quan

A pleasant place to spend a couple days
Stayed 2 nights in Oct 2023

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Had just 1 night at the pullman this was my 2nd stay here. Note to travellers, get the reception to get your taxi to the airport it will save you a much money as the Hanoi taxis rip foreigners off.
Stayed 1 night in Oct 2023

10/10 Excellent

ITO

Stayed 1 night in Sep 2023

6/10 Okay

YAT LUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Sue Phay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice luxurious hotel. Staffs are very helpful and professional. Breakfast is more towards continental, will be good to have more local options.
Stayed 3 nights in Aug 2023

6/10 Okay

Xiaofeng, Shanghai

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

sajan

Stayed 1 night in Jun 2023

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Pullman for a week, and it was the best experience and value in Vietnam. The staff was super friendly and helpful. The rooms were big and clean, and we had our laundry cleaned at very reasonable rates. We had a dedicated breakfast table and the servers knew our drinks. The pool was nice, the gym was huge, and the whirlpool was great. We also played tennis on the grounds. The location was close enough to walk to old quarter for us (~1 mile). Highly recommend the Pullman!
Stayed 7 nights in May 2023