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Pan Pacific Hanoi

5.0 star property
Family-friendly 5-star hotel near Dong Xuan Market

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Photo gallery for Pan Pacific Hanoi

Meeting facility
Lobby
Meeting facility
Meeting facility
Indoor pool, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service

Explore the area

View in a map
1 Thanh Nien Road, Ba Dinh District, Hanoi
  • Place, West Lake
    ‪1 min walk‬
  • Place, Tran Quoc Pagoda
    ‪5 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪1 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe King or Twin room

Deluxe King or Twin room | 1 bedroom, down comforters, minibar, in-room safe

Deluxe King or Twin room

9.6 out of 10
Exceptional
(5 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Suite, 1 King Bed

1 bedroom, down comforters, minibar, in-room safe

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

1 bedroom, down comforters, minibar, in-room safe

Premier Room, Lake View

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Room

Club Room | 1 bedroom, down comforters, minibar, in-room safe

Club Room

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Premier Serviced Suites

1 bedroom, down comforters, minibar, in-room safe

One Bedroom Premier Serviced Suites

  • 641 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Executive Serviced Suites

1 bedroom, down comforters, minibar, in-room safe

One Bedroom Executive Serviced Suites

  • 646 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Bathroom | Combined shower/tub, free toiletries, hair dryer, bathrobes

Premier Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite | Living area | Flat-screen TV

Executive Suite

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe King or Twin Room, Lake View

Deluxe King or Twin Room, Lake View | 1 bedroom, down comforters, minibar, in-room safe

Deluxe King or Twin Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Balcony Suite

Studio Balcony Suite | Living area | Flat-screen TV

Studio Balcony Suite

  • 538 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Pacific Club Lakeview King

Pacific Club Lakeview King | 1 bedroom, down comforters, minibar, in-room safe

Pacific Club Lakeview King

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Deluxe Serviced Suite

One Bedroom Deluxe Serviced Suite | Living area | Flat-screen TV

One Bedroom Deluxe Serviced Suite

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Apartment

1 bedroom, down comforters, minibar, in-room safe

Executive Apartment

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Heart of Hanoi.With a stay at this Ba Dinh hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Ho Chi Minh Mausoleum. Dong Xuan Market and Quan Chuong Gate are also within 2 miles (3 km).

What's nearby

  • West Lake - 1 min walk - 0.1 miles
  • Tran Quoc Pagoda - 5 min walk - 0.3 miles
  • Ho Chi Minh Mausoleum - 1 min drive - 0.9 miles
  • Dong Xuan Market - 2 min drive - 1.2 miles
  • Hoan Kiem Lake - 3 min drive - 1.7 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Ga Co Loa Station - 15 min drive
  • Noi Bai Intl. Airport (HAN) - 32 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪The Summit Bar - ‬1 min walk
  • ‪Sofitel Plaza Hotel - ‬1 min walk
  • ‪Bún chả Yên Phụ - ‬2 min walk
  • ‪Xưa Nay - chè & trà - ‬3 min walk

About this property

Pan Pacific Hanoi

Family-friendly 5-star hotel near Dong Xuan Market
Pan Pacific Hanoi offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 13143 square feet (1221 square meters) and includes a conference center. A 24-hour fitness center, a rooftop terrace, and spa services are also featured at the luxury Pan Pacific Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 1 building
  • 328 guestrooms or units
  • 20 levels
  • 2 dining venues
  • 2 bars or lounges
  • 13143 sq ft of conference space
  • 1221 sq m of conference space
  • Built in 1998
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Pan Pacific Hanoi offers 328 accommodations with minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
  • Pool
  • Breakfast included
  • Spa
  • Kids pool
4.8 out of 5, Exceptional, 192 reviews
$86 nightly
The price is $93
Nov 28 - Nov 29
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.10 for adults and USD 11.55 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 1450000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23.1 for adults and USD 11.55 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 1450000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Property Registration Number 0100113141

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sofitel Hanoi Plaza
Sofitel Hotel Hanoi Plaza
Pan Pacific Hanoi Hotel
Accor Plaza Hanoi
Hanoi Sofitel
Sofitel Hanoi
Sofitel Plaza Hanoi Hotel Hanoi
Sofitel Plaza Hanoi Hotel
Pan Pacific Hanoi Hotel
Pan Pacific Hanoi Hanoi
Pan Pacific Hanoi Hotel Hanoi

Frequently asked questions

How close is Pan Pacific Hanoi to the airport?

Pan Pacific Hanoi is 14 mi (32-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Pan Pacific Hanoi have an airport shuttle?

Pan Pacific Hanoi offers an airport shuttle 24 hours a day, on request, for a charge of USD 75 per vehicle, one-way.

Does Pan Pacific Hanoi offer free breakfast?

Free breakfast isn’t provided at Pan Pacific Hanoi, but buffet breakfast is offered for a fee of USD 23.1 for adults and USD 11.55 for children. It's available every day from 6 AM to 10 AM.

Is there a casino at Pan Pacific Hanoi?

No, there is no casino at this hotel.

What time is check-in at Pan Pacific Hanoi?

Check-in begins at 2 PM. A fee applies for early check-in.

Is there free parking at Pan Pacific Hanoi?

This hotel offers free self parking and valet parking.

Does Pan Pacific Hanoi have a pool?

Pan Pacific Hanoi features an indoor pool.

Does Pan Pacific Hanoi have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and light fare.

Does Pan Pacific Hanoi have a spa?

This hotel has a spa, which features body scrubs, facials, and body treatments.

How close is Pan Pacific Hanoi to downtown Hanoi?

Pan Pacific Hanoi is 1 mi away from Hanoi.