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LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

5.0 star property
5-star luxury hotel near Thang Long Water Puppet Theatre

Choose dates to view prices

Photo gallery for LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

Serves breakfast, lunch, and dinner
Creator video - submitted by Lizaveta Master
Serves breakfast, lunch, and dinner
Exterior
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
No.02 Cau Go Alley, Hang Bac Str., Hoan Kiem Dist., Hanoi Old Quarter, Hanoi
  • Place, Hoan Kiem Lake
    ‪2 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪2 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Minibar, in-room safe, desk, laptop workspace

Classic Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Dbl or Twin

Junior Dbl or Twin | Minibar, in-room safe, desk, laptop workspace

Junior Dbl or Twin

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premier Double Room

Minibar, in-room safe, desk, laptop workspace

Premier Double Room

9.6 out of 10
Exceptional
(5 reviews)
  • Lake view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Balcony Room

Minibar, in-room safe, desk, laptop workspace

Executive Balcony Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Lucien Signature

Minibar, in-room safe, desk, laptop workspace

Lucien Signature

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 732 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

  • City view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Suite Connecting Room

Minibar, in-room safe, desk, laptop workspace

Suite Connecting Room

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Lucien Privilege

Minibar, in-room safe, desk, laptop workspace

Lucien Privilege

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hanoi

Heart of Hanoi.A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and within a 5-minute walk of Hoan Kiem Lake. Quan Chuong Gate and Dong Xuan Market are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 2 min walk - 0.1 miles
  • Dong Xuan Market - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Peachy Craft Beer & Coffee - ‬1 min walk
  • ‪Phở Trộn Hàng Bè - ‬1 min walk
  • ‪Ốc Vi Sài Gòn - ‬1 min walk
  • ‪Ốc Nóng Nguyễn Hữu Huân - ‬1 min walk
  • ‪Miến Trộn Mực Cua - ‬1 min walk

About this property

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP

5-star luxury hotel near Thang Long Water Puppet Theatre
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers its guests a full-service spa, a 24-hour fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and tour/ticket assistance are also featured at the luxury LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 50 guestrooms or units
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers 50 air-conditioned accommodations with minibars and safes. 43-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The Huc Spa has couples treatment room(s). Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Children's dinnerware
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 270,000 for adults and VND 200,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 43-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 0 percent of room rate
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 270000 for adults and VND 200000 for children
  • Airport shuttle fee: VND 528000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in fee: 0 percent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in January and close in December.

Property is also known as

O'Gallery Classy Hotel Hoan Kiem
O'Gallery Classy Hotel
O'Gallery Classy Hoan Kiem
O'Gallery Classy
O'Gallery Classy Hotel Spa
O'Gallery Classy Hotel Hanoi
O'Gallery Classy Hanoi
San Grand Hotel
San Grand Hotel Hotel
San Grand Hotel Hanoi
Lucien Hanoi Hotel Spa
O'Gallery Classy Hotel Spa
San Grand Hotel Hotel Hanoi
San Grand Hotel former Lucien Hanoi Hotel Spa

Frequently asked questions

How close is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP to the airport?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is 15.8 mi (39-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

As of Feb 27, 2026, prices found for a 1-night stay for 2 adults at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP on Feb 28, 2026 start from 90.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have an airport shuttle?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offers an airport shuttle 24 hours a day, for a charge of VND 528000 per vehicle, one-way.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP offer free breakfast?

Free breakfast isn’t provided at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP, but buffet breakfast is offered for a fee of VND 270000 for adults and VND 200000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

No, there is no casino at this hotel.

What time is check-in at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Check-in start time: 2:00 PM; Check-in end time: anytime. A percentage-based fee applies for early check-in.

Is there free parking at LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP?

Free parking is not available at this hotel.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a pool?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP features a seasonal outdoor pool.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a restaurant?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is home to Sunset Lake View, which features vegetarian cuisine.

Does LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP have a spa?

Pamper yourself with a day at The Huc Spa, where you can enjoy facials, body treatments, and body scrubs.

How close is LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP to downtown Hanoi?

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP is 0.9 mi away from Hanoi.

LUCIEN HANOI LAKESIDE HOTEL & ROOFTOP Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 333 out of 417 reviews
Rating 8 - Good. 61 out of 417 reviews
Rating 6 - Okay. 18 out of 417 reviews
Rating 4 - Poor. 4 out of 417 reviews
Rating 2 - Terrible. 1 out of 417 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

T

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at Lucien and it was another great experience. The hotel staff are truly amazing and make your stay easy and relaxing. The hotel is conveniently located in the old quarter and it's extremely easy to explore so many things. Very satisfied with everything the hotel has to offer.
Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located, good amenities, excellent staff. I found the property nice and was very comfortable with all aspects of my stay. The staff was incredible and extremely helpful and friendly. I would stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made the stay, very friendly and helpful, highly recommend
Stayed 3 nights in Oct 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and the staff are amazing
Stayed 1 night in Nov 2025

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities
Clean, very comfortable beds!
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star service at a 3 star price.

Stayed 2 nights in Oct 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is lovely with such attentive staff. The view at the top is amazing!!! The rooms are normal size for Vietnam. But would stay here again
Stayed 3 nights in Oct 2025

8/10 Good

Keng Yong

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We stayed overnight and the rooms were not that clean. We feedback to the staff on the cleanliness issue and when returned later for a 2 night stay, the conditions of the rooms were much better. Overall a good stay. The staff were great and helpful. They quickly made improvements which we appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

Keng Yong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. The service from the staff were great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent lake view at the hotel Resturant and roof top bar. Very convenient location . Excellent staff service 👍👍👍
Stayed 2 nights in Sep 2025

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Claes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service, staff and food quality was amazing. The hotel was spotless throughout. Nothing was too much bother and all in a very central location. Would definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room were very clean and the bed, put and linens super comfortable. Staffs were ever ready to provide services and always with a smile. We felt so at home here. Dana and her team are very efficient. Breakfast at the top floor with views have adequate spread to satisfy most palates.
Stayed 3 nights in Sep 2025

10/10 Excellent

Chi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredible! They will bend over backwards to assist you. We are so grateful for their kindness! Great and central location. Night markets are in walkable distance. The only minor issue is the pool is actually a spa. Otherwise would recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

Snehesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in May 2025

10/10 Excellent

parida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable stay. The staff were very friendly and helpful. Recommended.
Stayed 4 nights in Jun 2025

10/10 Excellent

Manuel

Liked: Amenities, property conditions & facilities
Great location superb customer service
Stayed 2 nights in Jun 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!!

Absolutley love this place!! So beautiful, awesome rooftop bar, and best of all, the staff is sooo nice!!! Love it so much we are staying again in a few days when we end our trip in Hanoi!!! 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, Best Staff and Awesome Rooftop

This place is so central. It's in the heart of everything and close to many attractions from walking distance. The hotel is clean and the staff is truly what made my stay even more special. Anna is incredibly helpful and was the resident 'concierge'. She made my Mum and my stay hard to say goodbye but if I ever returned to Hanoi, I will make sure to book Lucien (previously San Grand). Julia who is a Trainee is also amazing. The Bell boys are courteous and friendly. Always greeting with a smile.
Stayed 3 nights in Jun 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay was good shower did not work very well I think broken but the hotel staff very pleasant and helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Tiffany Janine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was great and the staff very friendly we were very comfortable. Our room was spacious and clean. I recommend this place and will be back thank you so much
Stayed 3 nights in May 2025