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4.5 out of 5

"Very nice hotel, well located but doesn't have a very good service. The waiters at the breakfast didn't understand English very well and instead of ... " More

By a verified traveler on Sun 11 Dec 2016

Hotel Description

4.5-star luxury hotel near St. Joseph's Cathedral

Heart of Hanoi

With a stay at this Hoan Kiem hotel, you'll be within half a mile (1 km) of St. Joseph's Cathedral and 2 miles (3 km) of Thang Long Water Puppet Theatre. Hanoi Opera House and Dong Xuan Market are also within 2 miles (3 km).

Luxury amenities

An attached winery and a fitness center are featured at this luxury hotel. Traveling on business? Take advantage of the 4 conference rooms, business center, and train station pick-up service. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free Internet, LCD TVs

The 154 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like minibars (stocked with some free items) and slippers. Room service, coffee/tea makers, and free newspapers are also available.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$82* Per night/room Jan 25 - Jan 26

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Movenpick Hotel Hanoi ratings based on 2 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Movenpick Hotel Hanoi

Everyone (1)
4 out of 5

Nice hotel!

Very nice hotel, well located but doesn't have a very good service. The waiters at the breakfast didn't understand English very well and instead of asking the did nothing or brought us whatever they wanted.

Posted by on Dec 11, 2016

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Comment from Hotel Management

Dec 30, 2016 by Nicolas Josi, General Manager

Dear valued guest, We appreciate you taking the time to share your feedback from your recent stay with us at the Mövenpick Hotel Hanoi on Travelocity. We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. Thank you for acknowledging the positive elements of your stay, especially the quality and cleanliness of the room. It is certainly never our intent to disappoint our guests or provide anything less than the best in service and facilities and I was disappointed to note that we did not provide you the service standard that we have known for. Again, my sincere apologies for failing to provide you with an impeccable visit. We certainly look forward to the opportunity in welcoming you back and serving you again in the refined ambiance and service excellence for which we are known and that you as our valued guests have come to expect from residing at our hotel. With kind regards, Nicolas Josi, General Manager

5 out of 5

You get what you pay for

Can't fault the hotel. It bills itself as a business hotel and that is exactly what it is. Rooms are fine, restaurant is fine, service is fine and bar is alright.But it lacks an area to relax outside such as a patio or pool.Compared to other +4 star hotels in Hanoi it is in the perfect location to walk to all sights.

Posted by on Oct 12, 2006

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Comment from Hotel Management

Dec 30, 2016 by Mövenpick Hotel Hanoi.

Dear Sir/Madam, Thank you for taking the time to share your feedback from your recent stay with us at The Mövenpick Hotel Hanoi. We make every effort to ensure your expectations are exceeded and we sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors. We all look forward welcoming you soon back to Hanoi and wish you in the meanwhile all the best. With kind regards, Mövenpick Hotel Hanoi.

Property Features

A winery is on site. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. There are 4 meeting rooms available. A fitness center, spa services, and tour/ticket assistance are also featured at the luxury Movenpick Hotel Hanoi. Self parking is free. This 4.5-star Hanoi hotel is smoke free.

  • 1 building
  • 154 guestrooms or units
  • 12 levels
  • Built in 1997
  • Winery on site
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.9 km / 16.1 mi)
  • Train station: Hanoi Railway Station (0.5 km / 0.3 mi)
  • Property shuttles: Train station pick-up
  • Parking: Free self parking

Room Amenities

Movenpick Hotel Hanoi offers 154 air-conditioned accommodations with minibars (stocked with some free items) and safes. LCD televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Stocked minibar (select free items)
  • In-room dining
  • LCD television
  • Cable channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

Mangosteen Restaurant - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby

Spa Services

  • Deep tissue massage
  • Number of treatment rooms 4
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1020000 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 480000 per person (approximately)
  • Rollaway bed fee: VND 1020000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Movenpick Hanoi
  • Moevenpick Hanoi
  • Movenpick Hotel Hanoi Hotel
  • Movenpick Hotel Hanoi Hanoi
  • Mövenpick Hanoi
  • Movenpick Hotel Hanoi Hotel Hanoi

You should know

  • Movenpick Hotel Hanoi offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.