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Meritel Hanoi

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Photo gallery for Meritel Hanoi

Lobby sitting area
Property video
Building design
Couples treatment rooms, sauna, hot tub, steam room, body treatments
Reception hall

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(16 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(9 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

7.6 out of 10
Good
(4 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 592 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 82 reviews
$405 nightly
The price is $438
Jul 8 - Jul 9
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

City center stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Train Street and Hoan Kiem Lake. Hanoi Old Town Night Market and Hang Da Market are also within half a mile (1 km).

What's nearby

  • Train Street - 2 min walk - 0.1 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hang Gai Street - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Circle K - ‬1 min walk
  • ‪Aha Coffee - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪Nước Mía Khổng Lồ - ‬3 min walk
  • ‪Bellissimo - ‬1 min walk

About this property

Meritel Hanoi

5-star luxury hotel near Hoan Kiem Lake
Meritel Hanoi offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury Meritel Hanoi. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 64 guestrooms or units
  • 10 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ve'hanoi Wellness & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Front of property
Hanoi Splendid Premium Hotel
Old Quarter
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 678 reviews
$68 nightly
The price is $73
Jun 14 - Jun 15
Total with taxes and fees
Hanoi Splendid Premium Hotel

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Meritel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

How close is Meritel Hanoi to the airport?

Meritel Hanoi is 15.8 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Meritel Hanoi?

As of Jun 7, 2026, prices found for a 1-night stay for 2 adults at Meritel Hanoi on Jun 12, 2026 start from $67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Meritel Hanoi have an airport shuttle?

Meritel Hanoi offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 550000 per vehicle, one-way.

Does Meritel Hanoi offer free breakfast?

Free breakfast isn’t provided at Meritel Hanoi, but buffet breakfast is offered for a fee of VND 300000 for adults and VND 150000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Meritel Hanoi?

No, there is no casino at this hotel.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Meritel Hanoi?

Free parking is not available at this hotel.

Does Meritel Hanoi have a pool?

Meritel Hanoi features an outdoor pool.

Does Meritel Hanoi have a restaurant?

Yes, there is a restaurant on site.

Does Meritel Hanoi have a spa?

Pamper yourself with a day at Ve'hanoi Wellness & Spa, where you can enjoy facials, Ayurvedic treatments, and body scrubs.

How close is Meritel Hanoi to downtown Hanoi?

Meritel Hanoi is 0.6 mi away from Hanoi.

Meritel Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 526 out of 603 reviews
Rating 8 - Good. 54 out of 603 reviews
Rating 6 - Okay. 12 out of 603 reviews
Rating 4 - Poor. 6 out of 603 reviews
Rating 2 - Terrible. 5 out of 603 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, attentive and caring staff and wonderful rooms and amenities. Highly recommend this hotel and will stay again next time we are in Hanoi.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

john antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, especially Paul Went above and beyond to help us with our short but sweet stay in Hanoi
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, boutique hotel vibes, near to all the main tourist areas, but also not in a very noisy areas considering it's the Old Quarter. Staff were very friendly and helpful.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Türkay

Liked: Cleanliness, staff & service, amenities
Clean room, amazing staff, in the heart of the Old quarter,
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an excellent restaurant and gym!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Monisha

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay, staff were friendly, helpful, polite and so attentive to our needs! Clean, modern and beautiful hotel - would definately stay again!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Attentive staff, clean rooms, well maintained common spaces!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Adrian

Liked: Cleanliness, staff & service, amenities
Good size and clean room, staff were great and hotel location was very good to visit the Old Quarter.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lisa

The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, amenities
Great hotel and service!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Staci

Liked: Cleanliness, staff & service, amenities
Very courteous, professional, and helpful staff. Beautiful hotel and clean rooms. Would recommend!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was clean with great amenities. The breakfast was superb and the on-sight facilities, specifically the gym was really great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Inder Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convenient and safe. Lots of activity around.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carminia

Excellent stay, great customer service, amazing breakfast! All walkable to must see places. You won’t be disappointed, our concierge Jelly was very accommodating she gave us the red carpet treatment.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, perfect location, very good food
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
The state of this hotel was amazing. The stuff are super nice and attentive. I will recommend this hotel to any person to come to Hanoi.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Alicia-Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Truly an exceptional hotel with an unbelievably attentive, caring, and genuinely kind staff! I highly recommend this hotel and will definitely be coming back!! Clean and comfortable rooms, amazing service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
We had great time for the second time there the staff are truly amazing and accommodating. Especially katty and Alex .
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Bea Angel Blanche

Liked: Cleanliness, property conditions & facilities
Would recommend this hotel, Jelly was very helpful through out our stay and made sure we are well taken care of and arranged everything for us! Also she recommended some spots for us to try as a local, we love her!! The hotel is very affordable and also close on everything!! Would definitely stay here again when we come back!
Stayed 2 nights in Jan 2026