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Meritel Hanoi

5.0 star property
5-star luxury hotel near Hoan Kiem Lake

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Photo gallery for Meritel Hanoi

Building design
Rooftop bar
Lobby sitting area
Outdoor pool, pool umbrellas, sun loungers
Reception hall

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot Tub

Explore the area

View in a map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 592 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.8 out of 5, Exceptional, 63 reviews
$589 nightly
The price is $637
Nov 12 - Nov 13
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

City center stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Food Street Tong Duy Tan are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 12 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.6 miles
  • Hanoi Opera House - 18 min walk - 1.0 mile

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Bellissimo - ‬1 min walk
  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪G66 - ‬3 min walk
  • ‪Bánh Bao Bình Mỗ - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

5-star luxury hotel near Hoan Kiem Lake
Meritel Hanoi offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A fitness center, a sauna, and spa services are also featured at the luxury Meritel Hanoi. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 64 guestrooms or units
  • 10 levels
  • Built in 2022
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Water dispenser
  • Lockers available
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Meritel Hanoi offers 64 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Memory foam beds feature Frette Italian sheets and premium bedding. A pillow menu is available. 40-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Ve'hanoi Wellness & Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.

Similar properties

Front of property
GRAND HOTEL du LAC Hanoi
  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, 580 reviews
$108 nightly
The price is $117
Oct 24 - Oct 25
Total with taxes and fees
GRAND HOTEL du LAC Hanoi

Property amenities

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Meritel Hanoi

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1000000.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Union Pay, and cash.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

How close is Meritel Hanoi to the airport?

Meritel Hanoi is 15.8 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Meritel Hanoi have an airport shuttle?

Meritel Hanoi offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 550000 per vehicle, one-way.

Does Meritel Hanoi offer free breakfast?

Free breakfast isn’t provided at Meritel Hanoi, but buffet breakfast is offered for a fee of VND 300000 for adults and VND 150000 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at Meritel Hanoi?

No, there is no casino at this hotel.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Meritel Hanoi?

Free parking is not available at this hotel.

Does Meritel Hanoi have a pool?

Meritel Hanoi features an outdoor pool.

Does Meritel Hanoi have a restaurant?

Yes, there is a restaurant on site.

Does Meritel Hanoi have a spa?

Pamper yourself with a day at Ve'hanoi Wellness & Spa, where you can enjoy facials, mani/pedis, and Thai massages.

How close is Meritel Hanoi to downtown Hanoi?

Meritel Hanoi is 0.6 mi away from Hanoi.

Meritel Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 379 out of 435 reviews
Rating 8 - Good. 39 out of 435 reviews
Rating 6 - Okay. 8 out of 435 reviews
Rating 4 - Poor. 6 out of 435 reviews
Rating 2 - Terrible. 3 out of 435 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Rina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly, helpful and all around amazing.
Stayed 4 nights in Jun 2025

10/10 Excellent

Rina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing!
Stayed 1 night in Jun 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was a pleasure

It’s a beautiful hotel within walking distance to Hoàn Kiếm Lake. Lots of food, shopping and travel agencies right outside of the hotel where one can go to book trips, excursions and exchange money. The hotel also has a beautiful rooftop bar and pool. The staff were very helpful and accommodating. It made our stay pleasurable. Our rooms were very clean and we were up on the 8th floor away from the noise. The rooms were lovely, however, I’d suggest that the hotel improve the lighting in the bathroom and provide lighter bed covers. The current thick down comforter is too warm and not comfortable for sleeping.
Stayed 1 night in Jun 2025

10/10 Excellent

Royden

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and staff were very helpful and courteous.
Stayed 1 night in Jun 2025

10/10 Excellent

Royden

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel. The room was spacious and clean. Staff were very courteous and helpful. Will definitely stay at Meritel Hotel again when we visit Hanoi again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stylish Hanoi Hotel

Loved the style of the hotel- that’s why I picked it. Lived up to the pictures. Loved happy hour st the rooftop pool
Stayed 1 night in Jun 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boutique perfection in the Old Quarter

This is a beautiful boutique hotel in the Old Quarter. Great location, wonderful hospitality and lovely and comfortable rooms. The staff are all superb - special mention to Anh who checked in on us throughout our stay and was ready with local recommendations, and Tiana who arranged a thoughtful anniversary gift and a lovely note to welcome us back on our second visit. Would highly recommend the Meritel to those seeking a boutique oasis in the heart of Hanoi’s action. We will also be sure to return when next in Hanoi.
Stayed 1 night in Jun 2025

10/10 Excellent

Baljit

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at the Meritel Hotel in Hanoi. The hotel was spotlessly clean with stylish interiors and a lovely atmosphere. All the staff were fantastic, but a special mention goes to Alex and Linh who were especially helpful throughout our stay. Our room was comfortable with a powerful shower and modern design. We also used the in-house spa which was amazing, definitely worth a visit. Breakfast each morning had a great selection and top-notch service. The hotel restaurant is also a great option if you're looking to have lunch or dinner, with delicious food and excellent service.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tracey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and perfect location. Lots of food options within walking distance.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful and the hotel was lovely
Stayed 4 nights in Jun 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mathew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel went above and beyond to make our stay enjoyable and memorable. The amenities are great and the staff go out of their way to assist you. I would definitely stay at this hotel again when visiting Hà Nội.
Stayed 1 night in Jun 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
LOVED the Meritel, staff couldn’t be more helpful and friendly Will go back before heading home
Stayed 2 nights in Jun 2025

10/10 Excellent

Mulan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient. Great location. Very good customer service. Helpful. Informative. Pleasant stay!
Stayed 3 nights in Jun 2025

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, the staff could not have been friendlier and more accommodating. The hotel is really very nicely appointed and the rooms are high quality and very clean. The rooftop pool is great, only comment is that the drinks are really quite expensive up there in comparison to other places so we spent more time outside the hotel. Would highly recommend this hotel though, the staff make the experience.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ray

Stayed 7 nights in Jun 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with awesome service and great breakfast buffet. My son loved the hotel and we will stay again when we come back
Stayed 3 nights in Jun 2025

10/10 Excellent

alexis, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Amazing! Staff was always available and willing to assist. They even ordered us a Grab to and from dinner. I communicated with Katy through WhatsApp and she arranged our transfer back to the hotel while we were out. Everyone we encountered was great! The facilities were excellent. They even had happy hour on the rooftop. Walkable to train street, Hoan Kiem lake and shops/restaurants. I highly recommend the Meritel for your next stay in Hanoi!
Stayed 2 nights in May 2025

10/10 Excellent

James, Phoenix

Liked: Cleanliness, amenities, property conditions & facilities
Beyond expectations! Excellent in every way
Stayed 3 nights in Jun 2025