Verified
10/10 Excellent
Douglas
Jul 20, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
Douglas
Stayed 1 night in Jul 2024
Madelise Central Grand Hotel
4.5 star property
4.5-star luxury hotel near Hoan Kiem Lake
Choose dates to view prices
Photo gallery for Madelise Central Grand Hotel
Reviews
4.84.8 out of 10
Popular amenities
- Spa
- Free WiFi
- Restaurant
- Air conditioning
- Business services
- Bar
Explore the area
7a Hang Mam - Hoan Kiem - Ha noi, Hanoi, 100000
- Hoan Kiem LakePlace, Hoan Kiem Lake5 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market7 min walk
- Quan Chuong GatePlace, Quan Chuong Gate7 min walk
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)41 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 215 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Deluxe Double Room
Deluxe Double Room
- City view
- 269 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Executive Double Room
Executive Double Room
- City view
- 215 sq ft
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Premium Triple Room
Premium Triple Room
- City view
- 269 sq ft
- Sleeps 3
- 1 King Bed and 1 Twin Bed
- Free WiFi
View all photos for Family Quadruple Room
Family Quadruple Room
- City view
- Sleeps 4
- 1 King Bed and 1 Double Bed
- Free WiFi
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About the neighborhood
Hanoi
Heart of Hanoi.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Ta Hien Street and Ha Noi Gallery are also within half a mile (1 km).
What's nearby
- Ta Hien Street - 3 min walk - 0.2 miles
- Hoan Kiem Lake - 5 min walk - 0.3 miles
- Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
- Hanoi Old Town Night Market - 7 min walk - 0.4 miles
- Quan Chuong Gate - 7 min walk - 0.4 miles
Getting around
- Hanoi Long Bien Station - 4 min drive
- Noi Bai Intl. Airport (HAN) - 37 min drive
Restaurants
- Cafe Giảng - 1 min walk
- Hidden Gem Coffee - 1 min walk
- Xôi Yến - 1 min walk
- Phở Cường Hàng Muối - 1 min walk
- Always cafe - 1 min walk
About this property
Madelise Central Grand Hotel
4.5-star luxury hotel near Hoan Kiem Lake
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.
Spa services, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Madelise Central Grand Hotel. A complete renovation of Madelise Central Grand Hotel was completed in July 2024.
This 4.5-star Hanoi hotel is smoke free.
- 60 guestrooms or units
- Manager's reception (free)
- Conference center
- Coffee in lobby
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- ATM
- No smoking on site
- Lockers available
- Bar or lounge
- Dining venue
Madelise Central Grand Hotel offers 60 air-conditioned accommodations with minibars (stocked with some free items) and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and computer monitors, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Microwaves, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, Thai massages, and body wraps. A variety of treatment therapies are provided, including reflexology.
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Property amenities
Family friendly
- Laundry facilities
- Microwave on request
- Mini-fridge
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- No onsite parking available
Food and drink
- A bar/lounge
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
- Free daily manager's reception
Things to do
- Bicycle rentals
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Hardwood flooring in public areas
- Hardwood flooring in room
- Smooth flooring in room
- Tile flooring in public areas
- Tile flooring in room
- Upper floors accessible by stairs only
- Visual doorbell notification
- Visual fire alarm
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
Room amenities
Entertainment
- 43-inch LCD TV with digital channels
Bedroom
- Blackout drapes
- Egyptian cotton sheets
- Pillow menu
- Pillowtop mattress
Bathroom
- Bathrobes
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Heated bathroom floor
- Private bathroom
- Shampoo
- Slippers
- Soap
- Toilet paper
Food and drink
- Cleaning supplies
- Free bottled water
- Free minibar (limited items)
- Microwave on request
- Mini-fridge
- Paper towels
- Restaurant dining guides
More
- Air conditioning
- Cleaning products are eco-friendly
- Computer monitor
- Desk
- Electrical adapters
- Free local calls
- Heating
- Iron/ironing board on request
- Phone
- Printer
- Safe
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
- Pets and service animals are not allowed at Madelise Central Grand Hotel
Children and extra beds
- Children are welcome.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: VND 450000.00 per room (one-way)
- Airport shuttle fee per child: VND 100000.00 (one-way)
- Spa fee: VND 300000 per person per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, Discover, and cash.
We should mention
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Pets and service animals are not allowed on site.
Property is also known as
Madelise Central Hotel Hanoi
Madelise Central Grand Hotel Hotel
Madelise Central Grand Hotel Hanoi
Madelise Central Grand Hotel Hotel Hanoi
Frequently asked questions
How close is Madelise Central Grand Hotel to the airport?
Madelise Central Grand Hotel is 15.5 mi (37-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
How much does it cost to stay at Madelise Central Grand Hotel?
As of Jun 12, 2026, prices found for a 1-night stay for 2 adults at Madelise Central Grand Hotel on Jun 14, 2026 start from $65, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Madelise Central Grand Hotel have an airport shuttle?
Airport shuttle services are not available at Madelise Central Grand Hotel.
Does Madelise Central Grand Hotel offer free breakfast?
Madelise Central Grand Hotel does not offer free breakfast.
Is there a casino at Madelise Central Grand Hotel?
No, there is no casino at this hotel.
What time is check-in at Madelise Central Grand Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime.
Is there free parking at Madelise Central Grand Hotel?
Free parking is not available at this hotel.
Does Madelise Central Grand Hotel have a pool?
Madelise Central Grand Hotel does not have a pool.
Does Madelise Central Grand Hotel have a restaurant?
Yes, there is a restaurant on site.
Does Madelise Central Grand Hotel have a spa?
This hotel doesn't have a spa, but it does offer massages, body treatments, and reflexology.
How close is Madelise Central Grand Hotel to downtown Hanoi?
Madelise Central Grand Hotel is 1 mi away from Hanoi.
Madelise Central Grand Hotel Reviews
Reviews
4.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1 out of 3 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 3 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 3 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 3 reviews
2 - Terrible
2
5.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Property conditions & facilities
Reviews
Verified
2/10 Terrible
Caryl
Sep 13, 2024
Disliked: Cleanliness, property conditions & facilities
There are many hotels in Hanoi and I would seriously advise you find another one. While this is well located, the room was not clean. ( actually an understatement) The floors were so dirty we couldn’t imagine taking off our socks, the bathroom commode leaked all over the floor, the shower barely worked, the room and bath were musty and smelled of mildew. The photos show a room that was obviously not ours, as it was cheaply furnished with plastic covered chairs and sofa. The bed was very uncomfortable and the pillows felt like they were stuffed with golf balls. We left after 1 night into a 5 night reservation, only because we arrived so late we couldn’t relocate immediately. Did not get a refund but the staff did not seem surprised that we were leaving early. They do not serve breakfast despite advertising it. This is not worth the money.
Caryl
Stayed 5 nights in Sep 2024
Verified
2/10 Terrible
JAEEUN
Aug 8, 2024
JAEEUN
Stayed 1 night in Aug 2024