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Lotte Hotel Hanoi

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Photo gallery for Lotte Hotel Hanoi

Reception
4 restaurants; breakfast, lunch, and dinner served
Food and drink
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Indoor pool, outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi
  • Place, Lotte Center Hanoi
    ‪1 min walk‬
  • Place, Embassy of Japan
    ‪2 min walk‬
  • Place, Australian Embassy
    ‪3 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite Twin

1 bedroom, minibar, in-room safe, desk

Junior Suite Twin

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

8.0 out of 10
Very good
(1 review)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

9.0 out of 10
Wonderful
(2 reviews)
  • 474 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite

View from room

Deluxe Suite

  • 1066 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

  • 1582 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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Exterior

Capella Hanoi

Hoan Kiem
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.8 out of 5, Exceptional, 82 reviews
$405 nightly
The price is $438
Jul 4 - Jul 5
Total with taxes and fees
Capella Hanoi

About the neighborhood

Hanoi

Ba Dinh stay.Your stay at this Ba Dinh hotel places you within 3 miles (5 km) of Hoan Kiem Lake and Hanoi Old Town Night Market. Lotte Center Hanoi and Embassy of the Republic of Korea are also within half a mile (1 km).

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.1 miles
  • Embassy of the Republic of Korea - 1 min walk - 0.1 miles
  • Embassy of Japan - 2 min walk - 0.1 miles
  • Australian Embassy - 3 min walk - 0.2 miles
  • Van Phuc Diplomatic Corps - 5 min walk - 0.3 miles

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 33 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Lách Ca Lách Cách Lotte Center Liễu Giai - ‬1 min walk
  • ‪Ushi Mania - ‬3 min walk
  • ‪Top of Hanoi - ‬1 min walk

About this property

Lotte Hotel Hanoi

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center
Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

You'll find a business center on site. Event space at this hotel measures 13870 square feet (1289 square meters) and includes conference space. A children's pool, a health club, and a hot tub are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Things to do

  • Basketball
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 48-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Renovations and closures

The following facilities are closed on Monday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

How close is Lotte Hotel Hanoi to the airport?

Lotte Hotel Hanoi is 15.3 mi (33-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Lotte Hotel Hanoi?

As of Jun 4, 2026, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on Jul 3, 2026 start from $127, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Lotte Hotel Hanoi have an airport shuttle?

Lotte Hotel Hanoi offers an airport shuttle 24 hours a day, on request, for a charge of VND 1474200 per vehicle, one-way.

Does Lotte Hotel Hanoi offer free breakfast?

Lotte Hotel Hanoi does not offer free breakfast.

Is there a casino at Lotte Hotel Hanoi?

No, there is no casino at this hotel.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

Is there free parking at Lotte Hotel Hanoi?

This hotel offers free self parking.

Does Lotte Hotel Hanoi have a pool?

Lotte Hotel Hanoi features an indoor pool, an outdoor pool, and a children's pool.

Does Lotte Hotel Hanoi have a restaurant?

There are 4 onsite restaurants, offering options like Chinese cuisine and light fare.

Does Lotte Hotel Hanoi have a spa?

This hotel has a spa, which features massages.

How close is Lotte Hotel Hanoi to downtown Hanoi?

Lotte Hotel Hanoi is 1.7 mi away from Hanoi.

Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 791 out of 1002 reviews
Rating 8 - Good. 154 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cesar

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and club lounge
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

SANGMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bar was well stocked, clean room, good service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Teodor

Liked: Cleanliness, property conditions & facilities
Great hotel and great staff. Plenty of amenities on site. Would go back.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

HIDEO

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Hosein

Liked: Cleanliness, amenities, property conditions & facilities
Staff, cleanliness , service, smiles, breakfast
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Tobe

Liked: Cleanliness, staff & service, amenities
Good friendly staff,rooms cleaned every day breakfast options could have been a little better over all nice hotel with good amentities .check out roof top bar😍
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top quality in every respect, room, dining, amenities, and staff--a 5-star experience--highly recommended!
Stayed 7 nights in Oct 2025
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Stayed 7 nights in Sep 2025
Verified

10/10 Excellent

MYEONGKYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good condition and close location from shopping mall
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THe room was good very clean , check in very efficient and friendly,club lounge facilities very good and excellent varity of food .
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Christopher ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with magical views of Hanoi
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good and comfortable
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Hosein

Liked: Cleanliness, amenities, property conditions & facilities
Excellent In all aspect ….
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ko Ko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice and perfect view to city
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
Stunning hotel!! The room was huge and had an incredible view of Hanoi. We had an amazing massage at the hotel’s spa, enjoyed the steam and sauna, and had cocktails on the hotel’s rooftop. I also highly recommend the dim sum restaurant at the hotel. It was delicious. All in all, an amazing stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Trac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Everybody was super nice. Beds were comfortable.n
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Dharmesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Loved our stay here
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff
Stayed 3 nights in Oct 2025