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 Hanoi •1 Room
 Hanoi • 1 Room
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Lotte Hotel Hanoi

5-star property
No. 54, Lieu Giai St. Cong Vi Ward., Hanoi, 1-855-201-7819

Points Of Interest

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Hotel Description

5-star luxury hotel near Hoan Kiem Lake, connected to a shopping center

Ba Dinh stay

With a stay at this Ba Dinh hotel, you'll be steps from Lotte Center Hanoi and Embassy of the Republic of Korea. Vincom Center Metropolis and Embassy of Japan are also within half a mile (1 km).

Luxury amenities

A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$110* Per night/room May 11 - May 12

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Junior King Suite (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite Twins

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

About the Lotte Hotel Hanoi

Location No. 54, Lieu Giai St. Cong Vi Ward., Hanoi,

Property Features

Lotte Hotel Hanoi offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 13870 square feet (1289 square meters) and includes conference space. A health club, a spa tub, and a sauna are also featured at the luxury Lotte Hotel Hanoi. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 5-star Hanoi hotel is smoke free.

  • 318 guestrooms or units
  • 4 dining venues
  • 2 bars or lounges
  • 13870 sq ft of conference space
  • 1289 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Hanoi Railway Station (3.6 km / 2.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Lotte Hotel Hanoi offers 318 air-conditioned accommodations with minibars and safes. A pillow menu is available. 48-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, slippers, designer toiletries, and bidets. This Hanoi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Electric kettle
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

Grill 63 - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Red River - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Tim Ho Wan - This restaurant specializes in dim sum.

Top of Hanoi - Onsite brasserie. Guests can enjoy drinks at the bar.

Pharaohs - This cocktail bar serves light fare only.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Evian. Services include massages and manicures and pedicures.

  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Lotte Hotel Hanoi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 822500.0 per day.

Pet Policy

  • Pets and service animals are not allowed at Lotte Hotel Hanoi

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Lotte Hotel Hanoi
  • Lotte Hanoi
  • Lotte Hotel Hanoi Hotel
  • Lotte Hotel Hanoi Hanoi
  • Lotte Hotel Hanoi Hotel Hanoi

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.