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L7 WEST LAKE HANOI By LOTTE HOTELS

Property class: 5 and above
5-star luxury hotel near Lotte Mall Tay Ho, connected to a shopping center

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS

A modern dining area with a wooden table and chairs, a sofa, and a city view through large windows.
A modern living room with a sofa set, a coffee table with fruit, and a view of a cityscape through large windows.
A modern interior with a wooden ceiling, dark walls, and a central seating area with a table and chairs.
A rooftop infinity pool with lounge chairs and a glass enclosure, overlooking a cityscape and a body of water.
A modern living room with a large window, a bookshelf, and a seating area with a yellow sofa and orange ottoman.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, Trinh Cong Son Walking Street
    ‪3 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite (DOUBLE)

A modern hotel room with a large bed, a yellow armchair, and a city view through large windows.

Studio Suite (DOUBLE)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

A hotel room with two beds, a TV, and a large window offering a city view.

Studio Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

A hotel room with a large bed, a TV mounted on the wall, a wooden nightstand, and a door leading to a bathroom.

Superior Room (CONVERTIBLE)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View

A hotel room with a large bed, a flat-screen TV, a desk with a chair, and a view of the cityscape through a large window.

Superior Double Room, Lake View

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

A hotel room with a wooden desk, a laptop, a yellow chair, a round mirror, and a large window with a city view.

Superior Twin Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

A hotel room with two beds, a desk with a chair, a TV, and a large window with a city view.

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Family)

A hotel room with a large bed, a desk, a chair, a TV, and a view of the city.

Superior Room (Family)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

A hotel room with a large bed, a flat-screen TV mounted on the wall, a wooden headboard, and a small bedside table with a lamp.

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

View all photos for House, 1 King Bed (Upper)

A modern hotel room with a large bed, a nightstand with a lamp, and a view of a cityscape through a large window.

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

About the neighborhood

Hanoi

Close to shopping.With a stay at this Hanoi hotel, you'll be steps from Lotte Mall Tay Ho and within a 10-minute walk of West Lake. Also, Tran Quoc Pagoda is within 3 miles (5 km) and Dong Xuan Market is within 6 miles (10 km).

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • Trinh Cong Son Walking Street - 3 min walk - 0.2 miles
  • Rising Sun Park - 5 min walk - 0.3 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Tay Water Park - 7 min walk - 0.4 miles

Getting around

  • Chùa Hà Station - 6 min drive
  • Hà Đông Station - 17 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Haidilao Hotpot 海底撈火鍋 - ‬5 min walk
  • ‪10000 - ‬4 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪RuNam - ‬5 min walk
  • ‪Layered - ‬6 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

5-star luxury hotel near Lotte Mall Tay Ho, connected to a shopping center
L7 WEST LAKE HANOI By LOTTE HOTELS offers its guests a golf course, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, 4 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury L7 WEST LAKE HANOI By LOTTE HOTELS. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 264 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
L7 WEST LAKE HANOI By LOTTE HOTELS offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

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Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch smart TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L7 WEST LAKE HANOI By LOTTE HOTELS

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

How close is L7 WEST LAKE HANOI By LOTTE HOTELS to the airport?

L7 WEST LAKE HANOI By LOTTE HOTELS is 12.2 mi (23-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at L7 WEST LAKE HANOI By LOTTE HOTELS?

As of Nov 14, 2026, prices found for a 1-night stay for 2 adults at L7 WEST LAKE HANOI By LOTTE HOTELS on Dec 4, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have an airport shuttle?

Airport shuttle services are not available at L7 WEST LAKE HANOI By LOTTE HOTELS.

Does L7 WEST LAKE HANOI By LOTTE HOTELS offer free breakfast?

Free breakfast isn’t provided at L7 WEST LAKE HANOI By LOTTE HOTELS, but buffet breakfast is offered for a fee of VND 567000 for adults and VND 283500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at L7 WEST LAKE HANOI By LOTTE HOTELS?

No, there is no casino at this hotel.

What time is check-in at L7 WEST LAKE HANOI By LOTTE HOTELS?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at L7 WEST LAKE HANOI By LOTTE HOTELS?

This hotel offers free self parking.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a pool?

L7 WEST LAKE HANOI By LOTTE HOTELS features an outdoor pool.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a restaurant?

Yes, there are 2 restaurants on site.

Does L7 WEST LAKE HANOI By LOTTE HOTELS have a spa?

This hotel doesn't have a spa, but it does offer body treatments, massages, and facials.

How close is L7 WEST LAKE HANOI By LOTTE HOTELS to downtown Hanoi?

L7 WEST LAKE HANOI By LOTTE HOTELS is 4.3 mi away from Hanoi.

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 390 out of 477 reviews
Rating 8 - Good. 51 out of 477 reviews
Rating 6 - Okay. 21 out of 477 reviews
Rating 4 - Poor. 7 out of 477 reviews
Rating 2 - Terrible. 8 out of 477 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stay
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very comfortable beds and pillows, clean, new, good breakfast
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must visit hotel
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel we’re super friendly and helpful staff. Will absolutely stay there again the next time when we visit Hanoi
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought the breakfast staff at Layered were very kind and helpful. The reception staff were also very kind and helpful.
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, great breakfast
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and accessible to the airport
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay and will repeat next time.
Stayed 6 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, spacious rooms, newly renovated hotel.
Stayed 4 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazing hotel. Very family friendly with a splash pad and playground on the 6th floor, and wonderful pool on the top floor. The breakfast buffet was very good with many options for almost any breakfast hankering. We will visit this property again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff very friendly.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single detail has been carefully thought of. Couldn’t fault it!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good hotel
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
They have perfect view, perfect staff and perfect facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location connected to Lotte Mall
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel right next to Lotte Mall. Room was quite small but modern and had a nice balcony with a view. The pool and gym are Ok but functional rather than 5*. The staff made us wait at checkout while they checked the room which felt a bit awkward.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hotel lobby was impressive. Room was very good with great views over West Lake. Staff were excellent.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, professional staff
City view from room
Breakfast
Buffet
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024