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L7 WEST LAKE HANOI By LOTTE HOTELS

5.0 star property
5-star luxury hotel near Lotte Mall Tay Ho, connected to a shopping center

Choose dates to view prices

Photo gallery for L7 WEST LAKE HANOI By LOTTE HOTELS

Outdoor pool
Poolside bar
Lake view
Children's play area - indoor
Lake

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Explore the area

View in a map
683 Alley, Lac Long Quan Street, Tay Ho Ward, Hanoi, 100000
  • Place, Lotte Mall Tay Ho
    ‪1 min walk‬
  • Place, West Lake
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min drive‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | 65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 2 Twin Beds

Studio Suite, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Studio Suite, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (CONVERTIBLE)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

Minibar, in-room safe, desk, iron/ironing board

Superior Twin Room, Lake View

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, Lake View (CONVERTIBLE)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, Lake View (Club Floor)

Minibar, in-room safe, desk, iron/ironing board

Superior Double Room, Lake View (Club Floor)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

Minibar, in-room safe, desk, iron/ironing board

Superior Room (Family)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

Minibar, in-room safe, desk, iron/ironing board

House, 1 King Bed (Upper)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Double Bed (Handicap)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Double Bed (Handicap)

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Hanoi

Tay Ho stay.You'll be steps from Lotte Mall Tay Ho and within a 10-minute walk of West Lake with a stay at this Tay Ho hotel. Also, Tran Quoc Pagoda is within 3 miles (5 km) and Dong Xuan Market is within 6 miles (10 km).

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Chi Minh Mausoleum - 6 min drive - 4.2 miles
  • Hanoi Old Town Night Market - 8 min drive - 4.9 miles
  • Hoan Kiem Lake - 8 min drive - 5.1 miles

Getting around

  • Ga Co Loa Station - 14 min drive
  • Hanoi Long Bien Station - 19 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • ‪Highlands Coffee Veam - ‬5 min walk
  • ‪Pizza 4Ps - ‬3 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪Layered - ‬6 min walk
  • ‪Bánh Cuôn Nóng - ‬3 min walk

About this property

L7 WEST LAKE HANOI By LOTTE HOTELS

5-star luxury hotel near Lotte Mall Tay Ho, connected to a shopping center
L7 WEST LAKE HANOI BY LOTTE offers its guests a golf course, an outdoor pool, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center, 4 meeting rooms, and coworking spaces are available. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury L7 WEST LAKE HANOI BY LOTTE. Self parking is free.

Smoking is allowed in designated areas at this 5-star Hanoi hotel.

  • 264 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
L7 WEST LAKE HANOI BY LOTTE offers 264 air-conditioned accommodations with minibars and safes. 65-inch Smart televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Similar properties

Indoor pool, outdoor pool

Lotte Hotel Hanoi

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.7 out of 5, Exceptional, 1,007 reviews
$126 nightly
The price is $136
Sep 28 - Sep 29
Total with taxes and fees
Lotte Hotel Hanoi

Property amenities

Family friendly

  • Outdoor pool
  • Playground

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 65-inch smart TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at L7 WEST LAKE HANOI BY LOTTE

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

How close is L7 WEST LAKE HANOI BY LOTTE to the airport?

L7 WEST LAKE HANOI BY LOTTE is 12.2 mi (23-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does L7 WEST LAKE HANOI BY LOTTE have an airport shuttle?

Airport shuttle services are not available at L7 WEST LAKE HANOI BY LOTTE.

Does L7 WEST LAKE HANOI BY LOTTE offer free breakfast?

Free breakfast isn’t provided at L7 WEST LAKE HANOI BY LOTTE, but buffet breakfast is offered for a fee of VND 567000 for adults and VND 283500 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at L7 WEST LAKE HANOI BY LOTTE?

No, there is no casino at this hotel.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at L7 WEST LAKE HANOI BY LOTTE?

This hotel offers free self parking.

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

L7 WEST LAKE HANOI BY LOTTE features an outdoor pool.

Does L7 WEST LAKE HANOI BY LOTTE have a restaurant?

Yes, there are 2 restaurants on site.

Does L7 WEST LAKE HANOI BY LOTTE have a spa?

This hotel doesn't have a spa, but it does offer massages, body treatments, and facials.

How close is L7 WEST LAKE HANOI BY LOTTE to downtown Hanoi?

L7 WEST LAKE HANOI BY LOTTE is 3.3 mi away from Hanoi.

Reviews

L7 WEST LAKE HANOI By LOTTE HOTELS Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 268 out of 327 reviews
Rating 8 - Good. 34 out of 327 reviews
Rating 6 - Okay. 14 out of 327 reviews
Rating 4 - Poor. 5 out of 327 reviews
Rating 2 - Terrible. 6 out of 327 reviews

Reviews

10/10 Excellent

Joo Hyun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place and great service! Good for family as well!
Stayed 2 nights in Jun 2025

10/10 Excellent

christian

Stayed 3 nights in Jun 2025

10/10 Excellent

Tung

Stayed 2 nights in Jun 2025

10/10 Excellent

Keven

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Stayed 1 night in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025

8/10 Good

Jay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and staff
Stayed 2 nights in May 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in May 2025

10/10 Excellent

Belinda

Stayed 1 night in May 2025

10/10 Excellent

Wen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tu, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place.
Stayed 1 night in May 2025

10/10 Excellent

Alizé

Stayed 2 nights in May 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back!
Stayed 1 night in Apr 2025

8/10 Good

BAKUL

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald, Diplomatic Area Manama

Stayed 4 nights in Apr 2025

10/10 Excellent

Tuan

Traveled with group
Liked: Amenities, property conditions & facilities
Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, amenities
Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025

10/10 Excellent

KEITH

Business traveler
Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

Rowena, Oakland

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Stayed 6 nights in Feb 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Keith, BUENA PARK

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025