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Imperial Hotel & Spa

4.0 star property
4-star family-friendly hotel near Hang Gai Street, connected to a shopping center

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Imperial Hotel & Spa

Photo gallery for Imperial Hotel & Spa

Outdoor banquet area
View from room
Point of interest
Minibar, in-room safe, individually decorated, individually furnished
Breakfast served

Overview of Imperial Hotel & Spa

Reviews
9.4

Exceptional

Popular amenities

  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service

Check out the area

Map
44 Hang Hanh Street, Hoan Kiem, Hanoi
  • Popular LocationHanoi Old Town Night Market5 min walk
  • Popular LocationHoan Kiem Lake5 min walk
  • Popular LocationHanoi Opera House16 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Room options

View all photos for Imperial Suite Room with Old Quarter View

Imperial Suite Room with Old Quarter View | Minibar, in-room safe, individually decorated, individually furnished

Imperial Suite Room with Old Quarter View

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, individually decorated, individually furnished

Family Suite Room

  • 452 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Connecting Room City View

View from room

Connecting Room City View

  • 775 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Room

Minibar, in-room safe, individually decorated, individually furnished

Executive Room

  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Room with City view

Minibar, in-room safe, individually decorated, individually furnished

Premium Room with City view

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite Room with City view

View from room

Junior Suite Room with City view

  • 388 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Suite Balcony Room

Suite Balcony Room | Minibar, in-room safe, individually decorated, individually furnished

Suite Balcony Room

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
L’HÔTEL du LAC Hanoi
Breakfast included
Spa
Free WiFi
Restaurant
4.9 out of 5, Exceptional, (597)
The price is $59
per night
$70 total
includes taxes & fees
May 16 - May 17
L’HÔTEL du LAC Hanoi

About the neighborhood

Hanoi

City center stay.A stay at this Old Quarter hotel places you steps from Hang Gai Street and within a 5-minute walk of Hanoi Old Town Night Market. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hanoi Old Town Night Market - 5 min walk
  • Hoan Kiem Lake - 5 min walk
  • St. Joseph's Cathedral of Hanoi - 6 min walk
  • Dong Xuan Market - 10 min walk
  • Hanoi Opera House - 16 min walk

Getting around

  • Hanoi Railway Station - 3 min drive
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • Pizza 4Ps 11B Bảo Khánh - 1 min walk
  • Met Restaurant - 4 min walk
  • Gau Coffee & Bakery - 4 min walk
  • Xôi gà bún thang Hàng Hành - 1 min walk
  • Hidden Alley - 1 min walk

About this property

Imperial Hotel & Spa

4-star family-friendly hotel near Hang Gai Street, connected to a shopping center
Imperial Hotel & Spa offers its guests a full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A nightclub, a rooftop terrace, and spa services are also featured at the family-friendly Imperial Hotel & Spa. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 1 building
  • 40 guestrooms or units
  • 8 levels
  • Built in 2009
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • Dining venue
Imperial Hotel & Spa offers 40 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include hot stone massages, Swedish massages, body scrubs, and body treatments.

Languages

English, Japanese, Vietnamese

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 7 per night)
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Full-service spa
  • Nightclub
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 470000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Nearby parking fee: USD 7 per night (328 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 470000.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Imperial
Hanoi Imperial Hotel
Hotel Hanoi Imperial
Hotel Imperial Hanoi
Imperial Hanoi
Imperial Hanoi Hotel
Imperial Hotel Hanoi
Imperial Hotel Spa
Imperial Hotel & Spa Hotel
Imperial Hotel & Spa Hanoi
Imperial Hotel & Spa Hotel Hanoi

Frequently asked questions

How close is Imperial Hotel & Spa to the airport?

Imperial Hotel & Spa is 16.1 mi (25-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Imperial Hotel & Spa?

As of May 2, 2024, prices found for a 1-night stay for 2 adults at Imperial Hotel & Spa on May 12, 2024 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Imperial Hotel & Spa have an airport shuttle?

Imperial Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Imperial Hotel & Spa offer free breakfast?

Imperial Hotel & Spa does not offer free breakfast.

Is there a casino at Imperial Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Imperial Hotel & Spa?

Check-in begins at 2:00 PM. A fee applies for early check-in.

Is there free parking at Imperial Hotel & Spa?

Free parking is not available at this hotel.

Does Imperial Hotel & Spa have a pool?

Imperial Hotel & Spa does not have a pool.

Does Imperial Hotel & Spa have a restaurant?

Yes, there is a restaurant on site.

Does Imperial Hotel & Spa have a spa?

This hotel has a spa, which features body treatments, hot stone massages, and body scrubs.

How close is Imperial Hotel & Spa to downtown Hanoi?

Imperial Hotel & Spa is 0.8 mi away from Hanoi.

Imperial Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 186 out of 236 reviews" "
Rating 8 - Good. 37 out of 236 reviews" "
Rating 6 - Okay. 7 out of 236 reviews" "
Rating 4 - Poor. 2 out of 236 reviews" "
Rating 2 - Terrible. 4 out of 236 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Elaine Ruth

Traveled with family
Liked: Cleanliness, staff & service
Its fine
Stayed 3 nights in Jan 2024

10/10 Excellent

Darik, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at Imperial Hotel and Spa was excellent. The service was impeccable, and breakfasts were delicious. They took frequent measures to ensure my stay was very satisfying. I will certainly return and recommend friends and family to stay there as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Ronald D

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great right in the center of the Old Quarter. Lots of shopping and restaurants. Short walks to many of the sights. The staff is wonderful and is very helpful. They helped us with Visa's and a trip to Halong Bay. I would definitely stay here again.
Stayed 9 nights in Jan 2024

10/10 Excellent

Sydney, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here in early December for a night. It’s tucked away in a street on the northwest side of the lake, which is a 5 min walk away. I arrived in a taxi and the staff greeted me immediately upon exiting the car. They helped me with my backpack and gave me a cup a tea while signing me in at the front desk. The hotel went through a recent remodel since the last time I stayed here and it is top-notch. Super clean and felt super comfortable. The staff was very attentive throughout the stay and the breakfast buffet was pretty good! Definitely good too start up your day for Hanoi. Perfect location and walkable for everything around and there’s even foot massage places down the street you can go to right after a long day of walking. I stayed here once before 4 years ago, and tried it out again because I thought the first experience was already good. Would definitely recommend here to stay for a short or long period of time.

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, Great reception staff!
Hotel was located close to all attractions in the Old Town. The reception staff was Excellent. They anticipated my needs. Helped me to confirm my transport pick up for my tour to Halong Bay without me asking. They noticed I had made two separate bookings before and after Halong Bay. They pressed the lift buttons once I walked in through the door.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First class reception staff
The service of the reception staff was first class. They spoke good English and were very helpful. The location of the hotel was also good- within walking distance to most places in the Old Town. What I did not like was the design on the bathroom. The glass divider on the bath tub was not long enough to stop water from splashing onto the floor of the bathroom. And housekeeping should wash the shampoo bottles. It was not pleasant to have to touch a slimy and soapy shampoo/conditioner/bath gel!
Stayed 1 night in Dec 2023

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel and staff.
Very good hotel, only wish the room we got had a better bathroom. Otherwise wonderful hotel, great location and great hotel staff. Special thanks to Grace who was very helpful, friendly and made our stay better knowing we could ask her for help at any time. Would stay again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Kerri

Stayed 3 nights in Nov 2023

10/10 Excellent

David, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful and friendly staff. Very clean and well cared for. Highly recommend
Stayed 5 nights in Nov 2023

10/10 Excellent

Soni

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People who work there most the kind of people I ever met and breakfast was excellent.
Stayed 4 nights in Oct 2023