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Hanoi Exclusive Hotel

3.5 star property
3.5-star hotel near Hoan Kiem Lake

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Photo gallery for Hanoi Exclusive Hotel

Family Suite | 2 bedrooms, in-room safe, desk, laptop workspace
Exterior
Business center
Balcony
Deluxe Double or Twin Room, Balcony | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
40 Hang Dieu Street, Old Quarter, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪8 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪27 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Balcony

Deluxe Double or Twin Room, Balcony | 2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Double or Twin Room, Balcony

  • 205 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Connecting room

2 bedrooms, in-room safe, desk, laptop workspace

Suite Connecting room

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Double Bed

View all photos for Deluxe Quadruple Room

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

  • 484 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Family Suite

Family Suite | 2 bedrooms, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, City View

Executive Room, City View | Terrace/patio

Executive Room, City View

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | 2 bedrooms, in-room safe, desk, laptop workspace

Superior Double or Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Honeymoon Room

Honeymoon Room | 2 bedrooms, in-room safe, desk, laptop workspace

Honeymoon Room

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

2 bedrooms, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 2

View all photos for 2 Bed Rooms Connect

2 bedrooms, in-room safe, desk, laptop workspace

2 Bed Rooms Connect

  • Sleeps 4

View all photos for Executive Suite with Terrace

2 bedrooms, in-room safe, desk, laptop workspace

Executive Suite with Terrace

  • Sleeps 2

View all photos for Honeymoon Suite

2 bedrooms, in-room safe, desk, laptop workspace

Honeymoon Suite

  • Sleeps 2

View all photos for Deluxe Double Room

2 bedrooms, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2

Deluxe 2-bed Room

  • Sleeps 4

View all photos for Family Suite with Large Window

2 bedrooms, in-room safe, desk, laptop workspace

Family Suite with Large Window

  • Sleeps 3

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About the neighborhood

Hanoi

Old Quarter stay.Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and Hanoi Old Town Night Market. Hang Da Market and Train Street are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Dong Xuan Market - 8 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station - 13 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Ignite Skybar - ‬1 min walk
  • ‪Bánh Cuốn Nóng - ‬1 min walk
  • ‪Thạch Chè Lộc Tài - ‬1 min walk
  • ‪Bún Bò Nam Bộ Hàng Điếu - ‬1 min walk
  • ‪Cộng Càphê 54 Hàng Điếu (Hàng Nón) - ‬1 min walk

About this property

Hanoi Exclusive Hotel

3.5-star hotel near Hoan Kiem Lake
There's a restaurant on site. WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Exclusive Hotel.

This 3.5-star Hanoi hotel is smoke free.

  • 30 guestrooms or units
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Dining venue
Hanoi Exclusive Hotel offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

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  • Breakfast included
  • Spa
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Extended parking on site (VND 350,000 per day)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: VND 230,000 for adults and VND 150,000 for children
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 230000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 420000 (roundtrip), (from 3 to 17 years old)
  • Extended parking fee: VND 350000 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Up to 3 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi

Frequently asked questions

How close is Hanoi Exclusive Hotel to the airport?

Hanoi Exclusive Hotel is 17.7 mi (43-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Exclusive Hotel have an airport shuttle?

Hanoi Exclusive Hotel offers an airport shuttle 24 hours a day, on request, for a charge of VND 840000 per vehicle, roundtrip.

Does Hanoi Exclusive Hotel offer free breakfast?

Free breakfast isn’t provided at Hanoi Exclusive Hotel, but buffet breakfast is offered for a fee of VND 230000 for adults and VND 150000 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Hanoi Exclusive Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Exclusive Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Hanoi Exclusive Hotel?

Free parking is not available at this hotel. Extended parking is available for VND 350000 per day.

Does Hanoi Exclusive Hotel have a pool?

Hanoi Exclusive Hotel does not have a pool.

Does Hanoi Exclusive Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Exclusive Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Exclusive Hotel to downtown Hanoi?

Hanoi Exclusive Hotel is 0.5 mi away from Hanoi.

Reviews

Hanoi Exclusive Hotel Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 80 out of 105 reviews
Rating 8 - Good. 21 out of 105 reviews
Rating 6 - Okay. 1 out of 105 reviews
Rating 4 - Poor. 1 out of 105 reviews
Rating 2 - Terrible. 2 out of 105 reviews

Reviews

10/10 Excellent

Gina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Slow internet Facility needs a lot of improvement
Stayed 5 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and attentive service

Good breakfast options that is freshly prepared, comfortable beds enough hangers and hooks around the room, good internet access and most of all attentive service . Convenient location with a lot of food options within walking distance . Will come back to stay after Sapa trip !
Stayed 5 nights in Aug 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
I chose a room with an interior window because I knew I would not be spending much time in it, if you are going to be in the room, you may want to choose one with a view. The location is perfect for exploring the old quarter and accessing excursions. The property is very clean and the staff is friendly and open to providing any assistance you may need.
Stayed 10 nights in Apr 2025

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice staff & location is awesome.
Stayed 2 nights in Apr 2025

10/10 Excellent

Areeba

Stayed 5 nights in Apr 2025

8/10 Good

Josephine

Liked: Cleanliness, staff & service, room comfort

Good size and great location

Good size room, really friendly staff and nice breakfast. The bathroom was small and some mould. Great location walking distance everywhere. We didnt end up using the balcony as the air quality was very poor
Stayed 4 nights in Dec 2024

10/10 Excellent

Alec

Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Great location in the old town part of Hanoi. Excellent value and really friendly staff. Rooms on the road side are noisy but the double glazing stops the noise, I slept well
Stayed 2 nights in Feb 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very good location, walking distance to wherever you wanted to go and see all attractions. If I were to go back this would definitely be the place to stay
Stayed 4 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone here was amazingly nice and courteous. I arrived very late at night and they were very accommodating to my needs. The breakfast was filling and quick. Great location in the center of the action but my room was quiet enough so I had no trouble sleeping. Thanks!
Stayed 3 nights in Feb 2025

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is right in the middle of everything. Train Street is only a two minute walk, restaurants, and anything else you want.
Stayed 7 nights in Jan 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of Old Quarter Hanoi. We were in walking distance to everything we wanted to explore. The staff were very kind and helpful with booking rides and tours for us. Breakfast option available as well, good selection. We booked the suite with the patio overlooking the city. Great views!
Stayed 3 nights in Jan 2025

10/10 Excellent

Kareena

Stayed 6 nights in Dec 2024

10/10 Excellent

Kareena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very close walking distance to train street, the lake and night markets with a huge range of places to eat and drink. The staff were very friendly and helpful. Special shout out to Binh and the lady at the desk whose name I have sadly forgotten but who speaks excellent English.
Stayed 2 nights in Jan 2025

8/10 Good

Saad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel i little bit expensive for what it is but great, the guy at the reception is very kind
Stayed 1 night in Dec 2024

8/10 Good

Clara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location!

It was a lovely stay at the hotel. Location is superb, right at the heart of old quarter. We walked to everywhere and no need to take Grab. The front desk staff is very helpful and friendly. Breakfast is delicious. We enjoyed the stay!
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Lovely helpful staff, great breakfast

The staff (especially Binh) were so lovely and helpful with anything that we needed. The breakfast was delicious, fresh fruit and a hot menu with lots of variety. While beds were comfortable, the room and bathroom was a little dated/tired with some brown (mould?) spots in the corners of the shower and bathroom. Location was perfect though, so close to train street and good food everywhere nearby!
Stayed 1 night in Dec 2024

8/10 Good

Wing Kit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, super friendly and helpful
Stayed 5 nights in Nov 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Great and accomodating staff !
Stayed 24 nights in Nov 2024

10/10 Excellent

Janice Doreen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go above and beyond! It is a very convenient location, close to everything. The bed and pillows were comfy. We would definitely stay here again. We had breakfast every morning here. You could order off of the menu and there was a buffet of toast and lots of fresh fruit. Very clean.
Stayed 24 nights in Nov 2024

10/10 Excellent

Ana Belen

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bun, staff of the hotel is friendly; courteous and very helpful. The hotel is centrally located and close to shopping; railroad. Almost everything is walkable. The bathroom needs some cleaning especially the tile grouts. Otherwise, acceptable for the price we paid.
Stayed 3 nights in Nov 2024

2/10 Terrible

Patricia Eugenia Alvarez de, Nicholls

We could no go due to incompetent Batik staff member at Kuala Lumpur airport. I have asked for refund to Expedia without success. Hotel is not willing to refund me for the failed trip.
Stayed 4 nights in Sep 2024

10/10 Excellent

arun, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very convenient location. There are some awesome authentic Vietnamese restaurants within 5 minutes from the hotel and there is a Starbucks just round the corner. But the standout thing was the service. Everyone speaks decent English and is super polite.
Stayed 6 nights in Aug 2024

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities
This was a great central place to stay and explore Hanoi Old Quarter. Super friendly and helpful service with a 24/7 concierge desk. Would definitely stay at again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, cold A/C and nice people.

The people were very helpful and spoke good English. The hotel was perfectly located in the center of everything in Old City. If you are traveling to other destinations, I would handle your own transportation because going through them was a challenge because they use the third party that was absolutely horrible. I would handle those logistics personally the next time. Going to Ninh Binh should have taken two hours, and it took us four hours because the transportation company dropped us off at three separate locations and made us move into different vehicles with different people. We were told it was going to be direct.
Stayed 2 nights in Jul 2024