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Hanoi Victor Gallery Hotel & Spa

4.0 star property
4-star family-friendly hotel near Hoan Kiem Lake Weekend Walking Street, connected to a shopping center

Choose dates to view prices

Photo gallery for Hanoi Victor Gallery Hotel & Spa

Bar (on property)
Shower, designer toiletries, hair dryer, bathrobes
Panoramic Room, 1 King Bed, Balcony, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds
Reception
Business center

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room, Connecting Rooms, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Family Room, Connecting Rooms, City View

  • City view
  • 534 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Victor suite room with Balcony

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Victor suite room with Balcony

  • City view
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King double room with city view

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

King double room with city view

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Panoramic Room, 1 King Bed, Balcony, City View

  • City view
  • 495 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Honeymoon Room, 1 King Bed, Bathtub, City View

  • City view
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window) | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room (Internal window)

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

  • City view
  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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About the neighborhood

Hanoi

Old Quarter stay.At this Old Quarter hotel, you'll be within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Opera House - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Pizza 4Ps 11B Bảo Khánh - ‬4 min walk
  • ‪Met Restaurant - ‬2 min walk
  • ‪Phở Bưng - ‬1 min walk
  • ‪Gau Coffee & Bakery - ‬1 min walk
  • ‪Captain Sky Bar - ‬1 min walk

About this property

Hanoi Victor Gallery Hotel & Spa

4-star family-friendly hotel near Hoan Kiem Lake Weekend Walking Street, connected to a shopping center
Hanoi Victor Gallery Hotel & Spa offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business center, a meeting room, and limo/town car service are available. Spa services, multilingual staff, and gift shops/newsstands are also featured at the family-friendly Hanoi Victor Gallery Hotel & Spa. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Victor Gallery Hotel & Spa was completed in December 2022.

Smoking is allowed in designated areas at this Beaux Arts Hanoi hotel.

  • 1 building
  • 39 guestrooms or units
  • 10 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Refrigerator in a common area
  • Lockers available
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hanoi Victor Gallery Hotel & Spa offers 39 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Hanoi hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Victor Beauty Spa has 1 treatment room. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. The spa is open daily.

Languages

English, Vietnamese

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 10 per day)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free manager's reception (select days)
  • Snack bar/deli
  • Tea service

Things to do

  • Art gallery
  • Books
  • Full-service spa
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Victor Gallery Hotel & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 699000.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per adult: VND 1777777
  • New Year's Day (January 1) Gala Dinner per child: VND 999999 (up to 9 years old)
  • Valentine's Day (February 14) Gala Dinner per adult: VND 1777777
  • Valentine's Day (February 14) Gala Dinner per child: VND 999999 (up to 9 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 10 per day
  • Rollaway bed fee: VND 699000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

Property Registration Number +8498567533

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Couples who want to share a room are obligated to provide proof of marriage.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hanoi Victor Gallery & Hanoi

Frequently asked questions

How close is Hanoi Victor Gallery Hotel & Spa to the airport?

Hanoi Victor Gallery Hotel & Spa is 16.1 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Hanoi Victor Gallery Hotel & Spa?

As of Jun 6, 2025, prices found for a 1-night stay for 2 adults at Hanoi Victor Gallery Hotel & Spa on Jul 1, 2025 start from $42.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hanoi Victor Gallery Hotel & Spa have an airport shuttle?

Hanoi Victor Gallery Hotel & Spa offers an airport shuttle 24 hours a day, on request, for a charge of VND 450000 per vehicle.

Does Hanoi Victor Gallery Hotel & Spa offer free breakfast?

Hanoi Victor Gallery Hotel & Spa offers free buffet breakfast every day from 6:00 AM to 9:00 AM.

Is there a casino at Hanoi Victor Gallery Hotel & Spa?

No, there is no casino at this hotel.

What time is check-in at Hanoi Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hanoi Victor Gallery Hotel & Spa?

Free parking is not available at this hotel. Self parking is available for VND 10 per day.

Does Hanoi Victor Gallery Hotel & Spa have a pool?

Hanoi Victor Gallery Hotel & Spa does not have a pool.

Does Hanoi Victor Gallery Hotel & Spa have a restaurant?

Hanoi Victor Gallery Hotel & Spa is home to Victor Family restaurant, which features brunch.

Does Hanoi Victor Gallery Hotel & Spa have a spa?

Pamper yourself with a day at Victor Beauty Spa, where you can enjoy deep-tissue massages and mani/pedis.

How close is Hanoi Victor Gallery Hotel & Spa to downtown Hanoi?

Hanoi Victor Gallery Hotel & Spa is 0.7 mi away from Hanoi.

Hanoi Victor Gallery Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 498 out of 593 reviews
Rating 8 - Good. 31 out of 593 reviews
Rating 6 - Okay. 23 out of 593 reviews
Rating 4 - Poor. 19 out of 593 reviews
Rating 2 - Terrible. 22 out of 593 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

paton

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like Hanoi victor Gallery hotel so much. Hotel staff was nice and helpful. We have large, very clean room. Hotel location was great.
Stayed 1 night in Jan 2025

10/10 Excellent

butle

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top pick up, one of the most beautiful hotel in Hanoi with great location, new room, great package tours. We’ll comeback.
Stayed 1 night in Jan 2025

10/10 Excellent

jenkin

Traveled with family and small children, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hanoi victor gallery hotel & restaurant is one of wonderful hotel in Hanoi old quarter with new – beautiful - clean room, nice - great restaurant with French food. We’re highly recommend.
Stayed 1 night in Jan 2025

6/10 Okay

Sarah

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
We booked the Victor Gallery but on arrival were transferred to their sister hotel across the road the Victor rooftop, as there was no twin room available at the gallery. Hotel was okay overall, reasonably priced, good location and staff were very pleasant. However the room environment was not as clean as you would expect with dust under the beds and in dust the cupboard holding the fridge. Bed linen and towels were clean. This did not detract from our great experience in Hanoi.
Stayed 3 nights in Mar 2025

10/10 Excellent

berke

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Top luxury hotel with wonderful service, beautiful room, great location and excellent tours. We’ll comeback again.
Stayed 1 night in Jan 2025

10/10 Excellent

Jose Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb location, staff, slightly old building

Nice hotel in the heart of the old town. Like most buildings in Hanoi's old quarter it's not too flashy, but my room was large, comfortable, and quiet. Breakfast was also decent the few times I went. Staff was always top notch and helpful. Location is also excellent, with tons of options for food and drink within a 10 min walk. I loved Hanoi and this hotel was a positive part of the experience.
Stayed 7 nights in Jan 2025

4/10 Poor

John

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Fantastic location. Our room was in desperate need of a new mattress, bedding and pillows. A couple of the walls needed to be cleaned. Otherwise, okay.
Stayed 5 nights in Feb 2025

6/10 Okay

David

Disliked: Property conditions & facilities
Over priced. Ok overall, but not great. Not really 4*
Stayed 3 nights in Feb 2025

10/10 Excellent

WILLIAM, ALLENTOWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and outstanding staff. They greet you with smiles when you arrive and when you go out. Everyone is so helpful and if there is a problem with your room they take care of it immediately. Very easy check in and checkout. I’ve stayed here three different years and will gladly return next year.
Stayed 3 nights in Feb 2025

2/10 Terrible

Deborah

Traveled with family
Disliked: Property conditions & facilities

DO NOT STAY HERE - health hazard

The property was mouldy - they gave us 2rooms on the 9th floor which were covered in mould. When we went back down to complain the guy at reception didn’t care at all. After 10mins of waiting for him to do something about it - (he wasn’t actually doing anything!) I told him we wanted new rooms - he took me to the 5th floor to show us 1 room he said was available - it was still not cleaned - this was at 10:30pm! We had booked 2 nights - we left after the first night & stayed at a very nice hotel. I asked to speak with the manager first thing the next morning but was told he was not coming in as it was a Sunday!! The guy who checked us in the night before told me the manager would be in at 8am & he would speak to me… This hotel is NOT AS DESCRIBED - no safe in room, no pillow menu, no pillow top bed, no blackout curtains & the windows certainly weren’t soundproofed! You could hear every noise from the street as if the windows were wide open. The breakfast was diabolical - everything was stone cold as they cooked up a pile of fried eggs & left them on a plate, same with spring rolls - the cutlery was filthy. This hotel is 2 star at best by western standards. SAVE YOUR MONEY & book elsewhere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hoang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing and everything went very well! I would love to stay here again in the future!
Stayed 2 nights in Feb 2025

4/10 Poor

Michael C

Disliked: Staff & service, property conditions & facilities

Poor stay @ Victor Gallery Hotel

I was not impressed by this hotel. The late evening karaoke sound from outdoor in the street was echoing through my room most of the night. I asked for a different room, but they were booked up. When I went to take a shower the hose disconnected from the Fossett. Water was all over the floor. The bellhop finally came and fixed it, late evening. Shower stall design was very poor allowing additional water to get all over the floor in the bathroom. I went to neighboring Victor rooftop bar and restaurant property down the street for a meal. Very overpriced and incredibly poor service for how much I was charged. I would not go back to the Victor gallery hotel chain again. I felt the description on Hotels.com about the hotel was misleading.
Stayed 1 night in Jan 2025

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. Ruby helped set up travel for me when I left to Ha Long Bay and she arranged transportation to Ninh Binh. She was wonderful in helping me schedule my trip. It's a great hotel. Very nice room with a view of the street below. I highly recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Siddarth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and staff and very convenient location right around the corner from the lake. It is on a busier street however and it would be best to bring earplugs or choose a room that’s not fronting onto the street if possible.
Stayed 3 nights in Jan 2025

10/10 Excellent

Josephita

Stayed 1 night in Dec 2024

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very dated, pictures very deceiving. Original booking price inaccurate, “saving price” more realistic for what you get. Wouldn’t spend more than $60 a night on this hotel. However staff were lovely and very helpful so feel bad giving a bad review
Stayed 3 nights in Jan 2025

6/10 Okay

Anuroop, CHICAGO

Traveled with group
Disliked: Staff & service, property conditions & facilities
The hotel is at the center of the city but the rooms TV were not smart and we were also charged for a napkin because of some coloration issues which has never happened to me in the past. I think we could have had a better experience
Stayed 2 nights in Dec 2024

6/10 Okay

Claudia

Traveled with partner
Disliked: Amenities, property conditions & facilities
Property is just run down. Hot water was labeled as cold and cold is hot. Convenient place if you jusy want to stay in Old Hanoi. Bed is down to your ankles and a bit lumpy. Towels were a bit tattered. Front desk tried to accuse us of taking water from the mini bar (which we did not), meanwhile the fridge wasn't even plugged in. Laundry cost was ridiculously high when you could literally go accross the street to get the same service for a fraction of the price.
Stayed 4 nights in Jan 2025

2/10 Terrible

Sabir

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property very dirty place in the room roches are everywhere ding area is very dusty un healthy food very basic I’m not feeling good when I check in very looking room and all area feel un comfortable I ask I’m staying here refund me money they said I can’t refund
Stayed 4 nights in Jan 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Darren

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The photos on Expedia (and Booking. com) are not all the Victor Gallery Hotel. The Skybar is at their sister hotel on the same road 200 metres away. I feel I was deceived. The hotel is not flash like the photos show. If this hotel was 1/3 of the price I paid I would not be disappointed.
Stayed 2 nights in Dec 2024

8/10 Good

Baolan

Stayed 1 night in Dec 2024

8/10 Good

Sam, Edmonton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable
Stayed 2 nights in Dec 2024

10/10 Excellent

Christina

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024