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4.7 out of 5

"The best thing about the hotel was the staff. They were exceptionally pleasant and sought to be helpful. " More

By a verified traveler on Wed 21 Jun 2017

Hotel Description

4-star Colonial hotel near Hang Gai Street, connected to a shopping center

Heart of Hanoi

You'll be steps from Hang Gai Street and within a 10-minute walk of St. Joseph's Cathedral with a stay at this Hoan Kiem hotel. Thang Long Water Puppet Theatre and Hoan Kiem Lake are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Free buffet breakfast is served.

Free WiFi, LCD TVs

The 70 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, rainfall showerheads, and LCD TVs with satellite channels.

Romance Classic Room (formerly known as Superior room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$58* Per night/room Mar 22 - Mar 23

Deluxe Window Room, No View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hanoi Pearl Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hanoi Pearl Hotel

Everyone (3)
4 out of 5

An easy walk to Old Town.

The best thing about the hotel was the staff. They were exceptionally pleasant and sought to be helpful.

Posted by , from Siem Reap, Cambodia on Jun 21, 2017

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5 out of 5

Great hotel in a great location!

Beautiful hotel with friendly staff. A wonderful place to begin our trip.

Posted by , from G on Dec 19, 2016

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5 out of 5

5-star service

Pros: Everything, especially the service.
Location: Fantastic in the heart of the Old Quarter
I travel all over the world and am in nice hotels like the Ritz Carlton regularly. I can honestly say the service here was as good, or better, than many of the fancy 5-star hotels I've stayed at. From check-in to check-out I was treated in such a fabulous manner. I was amazed at how so many people knew my name and they were always concerned with how my trip was going, how the activities were that I had the prior day, how the spa was, and how the restaurant was. There was one individual in particular, and I forget her name, who kind of seemed like a supervisor in the lobby/restauarnt area with shorter hair who was amazing! She was absolutely fantastic with all of the customers I saw her interacting with. I only wish my associates who work for me provided the same level of service as I received at the Hanoi Pearl. The location is also great in the Old Quarter. I would recommend this hotel to anybody and look forward to returning someday.

Posted by , from Seattle on Sep 11, 2015

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. A fitness center, spa services, and a terrace are also featured at the business-friendly Hanoi Pearl Hotel. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 10 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Airport: Hanoi (HAN-Noi Bai Intl.) (25.8 km / 16 mi)
  • Train station: Hanoi Railway Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle
  • Parking:

Room Amenities

Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor

Food & Drink

Guests are served free buffet breakfast.

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lounge and Cafe Terrace - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 920000.0 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available.

  • One child stays free
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Pearl
  • Hanoi Pearl Hotel
  • Hotel Hanoi Pearl
  • Hotel Pearl Hanoi
  • Pearl Hanoi
  • Pearl Hanoi Hotel
  • Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel
  • Hanoi Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.