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Hanoi Pearl Hotel

4-star property
No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"The best thing about the hotel was the staff. They were exceptionally pleasant and sought to be helpful. " More

By a verified traveler on Wed 21 Jun 2017

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Hotel Description

4-star Colonial hotel near Hoan Kiem Lake, connected to a shopping center

Heart of Hanoi

A stay at this Hoan Kiem hotel places you steps from Hang Gai Street and within a 5-minute walk of Hoan Kiem Lake. St. Joseph's Cathedral and Thang Long Water Puppet Theatre are also within half a mile (1 km).

Business services

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. A coffee shop, a terrace, and a snack bar/deli are also on offer.

Free WiFi, LCD TVs

The 70 soundproofed guestrooms offer free WiFi and minibars. Other amenities include room service, rainfall showerheads, and LCD TVs with satellite channels.

Deluxe Window Room, No View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Terrace, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Romance Classic Room (formerly known as Superior room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hanoi Pearl Hotel ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hanoi Pearl Hotel

Everyone (3)
4 out of 5

An easy walk to Old Town.

The best thing about the hotel was the staff. They were exceptionally pleasant and sought to be helpful.

Posted by , from Siem Reap, Cambodia on Jun 21, 2017

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5 out of 5

Great hotel in a great location!

Beautiful hotel with friendly staff. A wonderful place to begin our trip.

Posted by , from G on Dec 19, 2016

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5 out of 5

5-star service

Pros: Everything, especially the service.
Location: Fantastic in the heart of the Old Quarter
I travel all over the world and am in nice hotels like the Ritz Carlton regularly. I can honestly say the service here was as good, or better, than many of the fancy 5-star hotels I've stayed at. From check-in to check-out I was treated in such a fabulous manner. I was amazed at how so many people knew my name and they were always concerned with how my trip was going, how the activities were that I had the prior day, how the spa was, and how the restaurant was. There was one individual in particular, and I forget her name, who kind of seemed like a supervisor in the lobby/restauarnt area with shorter hair who was amazing! She was absolutely fantastic with all of the customers I saw her interacting with. I only wish my associates who work for me provided the same level of service as I received at the Hanoi Pearl. The location is also great in the Old Quarter. I would recommend this hotel to anybody and look forward to returning someday.

Posted by , from Seattle on Sep 11, 2015

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About the Hanoi Pearl Hotel

Location No 6, Bao Khanh Lane, Hoan Kiem Dist, Hanoi, 10000

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at the business-friendly Hanoi Pearl Hotel. This 4-star Hanoi hotel is smoke free.

  • 1 building
  • 70 guestrooms or units
  • 10 levels
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Hanoi Railway Station (2.2 km / 1.3 mi)
  • Property shuttles: Airport shuttle

Room Amenities

Hanoi Pearl Hotel offers 70 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Coffee maker
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Unique decor
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

Candles Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Lounge and Cafe Terrace - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The hotel's entrance is not accessible by car every Friday from 7 PM through Sunday due to traffic restrictions. Guests planning to arrive on weekends should contact this property in advance for arrival instructions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 920000.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Hanoi Pearl Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • One child stays free
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: VND 920000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hanoi Pearl
  • Hanoi Pearl Hotel
  • Hotel Hanoi Pearl
  • Hotel Pearl Hanoi
  • Pearl Hanoi
  • Pearl Hanoi Hotel
  • Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel
  • Hanoi Pearl Hotel Hanoi
  • Hanoi Pearl Hotel Hotel Hanoi

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.