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Hanoi Lotus Boutique Hotel

4.0 star property
Family-friendly 4-star hotel near Hanoi Old Town Night Market

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Photo gallery for Hanoi Lotus Boutique Hotel

Day Use - 4 Hours Only | Egyptian cotton sheets, premium bedding, down comforters
Front of property
Family Suite Large Balcony & Terrace (9m2) City View | Balcony view
Lobby sitting area
Free daily buffet breakfast

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Business services

Explore the area

View in a map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hoan Kiem Lake
    ‪7 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters

Superior Double or Twin Room

9.0 out of 10
Wonderful
(89 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

Family Suite Large Balcony & Terrace (9m2) City View | Egyptian cotton sheets, premium bedding, down comforters

Family Suite Large Balcony & Terrace (9m2) City View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

Terrace/patio

Connecting Rooms, Large Balcony City View

  • 753 sq ft
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Premium Suite Large Balcony (6m2) City View

Egyptian cotton sheets, premium bedding, down comforters

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(20 reviews)
  • 323 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Day Use - 4 Hours Only

Egyptian cotton sheets, premium bedding, down comforters

Day Use - 4 Hours Only

10.0 out of 10
Exceptional
(107 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

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About the neighborhood

Hanoi

City center retreat .Within a 10-minute walk of this Old Quarter hotel, you'll find Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hang Da Market and Vietnam National Tuong Theatre are also within half a mile (1 km).

What's nearby

  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Train Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Phở Phú Xuân - ‬2 min walk
  • ‪Circle K - ‬2 min walk
  • ‪The Hanoi Social Club - ‬1 min walk
  • ‪Egg Talk - ‬1 min walk
  • ‪Bánh Bao Bình Mỗ - ‬1 min walk

About this property

Hanoi Lotus Boutique Hotel

Family-friendly 4-star hotel near Hanoi Old Town Night Market
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

A 24-hour business center, 2 meeting rooms, and coworking spaces are available. A rooftop terrace, a library, and multilingual staff are also featured at the family-friendly Hanoi Lotus Boutique Hotel. An airport shuttle (available 24 hours), a shopping center shuttle, and a train station drop-off service are available for a fee. Parking is available for a fee. A complete renovation of Hanoi Lotus Boutique Hotel was completed in August 2024.

Smoking is allowed in designated areas at this Art Deco Hanoi hotel.

  • 1 building
  • 45 guestrooms or units
  • 8 levels
  • Meeting rooms
  • Built in 2019
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Bar or lounge
  • Dining venue
Hanoi Lotus Boutique Hotel offers 45 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Limited onsite valet parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • Designer stores
  • Evening entertainment
  • Games
  • Library
  • Music library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (59 inch wide door)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • In-room roll-in shower
  • Low-height counter and sink
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Lotus Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 18.00 per vehicle (one way)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses wind energy, plus eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Lotus Boutique Hotel
Hanoi Lotus Boutique
Hanoi Lotus Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel
Hanoi Lotus Boutique Hotel Hanoi
Hanoi Lotus Boutique Hotel Hotel Hanoi

Frequently asked questions

How close is Hanoi Lotus Boutique Hotel to the airport?

Hanoi Lotus Boutique Hotel is 15.9 mi (40-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Lotus Boutique Hotel have an airport shuttle?

Hanoi Lotus Boutique Hotel offers an airport shuttle 24 hours a day, for a charge of USD 18.00 per vehicle, one way.

Does Hanoi Lotus Boutique Hotel offer free breakfast?

Hanoi Lotus Boutique Hotel offers free buffet breakfast every day from 7:00 AM to 9:30 AM.

Is there a casino at Hanoi Lotus Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: 12:30 PM. Early check-in costs USD 15 (subject to availability).

Is there free parking at Hanoi Lotus Boutique Hotel?

Free parking is not available at this hotel. Valet parking is available for USD 50 per day.

Does Hanoi Lotus Boutique Hotel have a pool?

Hanoi Lotus Boutique Hotel does not have a pool.

Does Hanoi Lotus Boutique Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Lotus Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Lotus Boutique Hotel to downtown Hanoi?

Hanoi Lotus Boutique Hotel is 0.6 mi away from Hanoi.

Hanoi Lotus Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 628 out of 1091 reviews
Rating 8 - Good. 232 out of 1091 reviews
Rating 6 - Okay. 116 out of 1091 reviews
Rating 4 - Poor. 61 out of 1091 reviews
Rating 2 - Terrible. 54 out of 1091 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciardiello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ciardiello

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked the Lotus Boutique Hotel for three nights initially at the start of our Vietnam family holiday. Travelling with a group of seven including a toddler of 21 months, two rooms here were ideal. The hotel organised an airport transfer for is at a very reasonable price. Jennie, the manager could not be more accommodating, organising a street food tour which I highly recommend. She also organised our train tickets together with a cruise on Halong Bay. We also had laundry done at a very reasonable price. As far as value for money is concerned, we received outstanding value for money. The breakfast was good, the wifi was very good.I highly recommend the Lotus Boutique Hotel and would definitely return here if staying in Hanoi again. The location is outstanding.
Stayed 3 nights in Sep 2025

8/10 Good

Steve

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 4 nights in Sep 2025

10/10 Excellent

Raul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Raul

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This little hidden gem was located in the heart of Old Quarter, it was in such a convenient location. Huong was wonderful, she coordinated our pick up from the airport with little notice, and helped us immensely with our trip to Halong Bay! The staff in general were extremely friendly and we were very happy with our stay. The rooms were great very spacious and we were upgraded both nights at no extra cost which was such a pleasant surprise.
Stayed 1 night in Sep 2025

4/10 Poor

John

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property very old and small, nothing like the photos so be carefull, first time in over 20yrs of travel breakfast was serviced at a "sister hotel" 3 minute walk (wow). The old positive is room was clean. Disappointing
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had 4 wonderful nights at this hotel. The staff was great and very helpful! They arranged 2 amazing trips for us( the trip to SaPa and halong bay) which were amazing. The location is perfect. The breakfast was good. I really recommend this hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent All three ladies at the reception were really helpful
Stayed 1 night in Sep 2025

6/10 Okay

Ivy

Traveled with group
The hotel room was not what I expected when I booked it. Does not look the same.
Stayed 1 night in Sep 2025

6/10 Okay

Sandy

Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Hotel was clean. Easy to get around town using Grab
Stayed 2 nights in Sep 2025

8/10 Good

Selvarajah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were clean, well, maintained, and most importantly -- the air conditioning worked! The staff were the most gracious and friendly of any hotel we had in Vietnam. We were frequently greeted by name by the desk and restaurant staff, which was a very nice touch. The breakfast buffet was good. This was quite reasonably priced for what we got, and the location made it easy to get to anything.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ohashi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is an oasis of tranquility in the busy city of Hanoi. The rooms are spotless, the beds are SO comfortable and the amenities are excellent. That being said, it is really the staff that puts this at the BEST hotel we have ever stayed at. Each staff member is very warm, professional & anticipate your every need. They make you feel very special. Anna is an incredible hostess who made our stay so memorable. We will definitely be returning to this hotel & recommending it to all our friends and family. Perfection!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Josue castillo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is perfectly located in the old quarter near the Hoan Kiem lake. It was perfect for strolling and exploring. What really made it stand out was the service level which was outstanding. The staff was personable, friendly and eager to do anything to make your stay helpful. Breakfast was excellent and varied. We traveled in a group of 7 and the folks that stayed in the executive suites had outstanding luxurious accomodations. Standard rooms were well furnished with comfortable beds and good showers but were tight and some without windows. Next time i would spend a bit more for an upgraded room. Our overall experience was outstanding and i would return in a heartbeat.
Stayed 1 night in Sep 2025

10/10 Excellent

Alves

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a really nice hotel, but it’s the staff that make it special! They anticipate your needs and serve you before you even know what you might need! You can’t go wrong staying here! The location is also really good! It’s very central and easy to get around. On the weekends there is a large square near the hotel that closes to traffic and is great to walk around in. And the night market is only 5 minutes walk away!
Stayed 1 night in Sep 2025

6/10 Okay

Quyen

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Wouldn't go back

It's not like the pictures indicate. Much more run down than expected, I don't know if the condition is just dirtiness or from long term neglect. I am surprised by the rating online. Never got to eat the breakfast and some of the staff was nice, others were rude
Stayed 3 nights in Sep 2025

4/10 Poor

Stephen

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here for 5 nights. Although conveniently located in the old quarter, the room was very dated and could do with a good spring clean. Breakfast not located on site and only average. Staff were very helpful though
Stayed 5 nights in Sep 2025

10/10 Excellent

andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our family had a great stay at this wonderful Hanoi Lotus Boutique Hotel. The staff were friendly and attentive and learnt our names quickly. Breakfast was fantastic with the best beef pho of our trip. We loved this place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Helterlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very good, breakfast is great. We also dined at the hotel restaurant and it was wonderful. The staff was amazing! The best I have ever seen and we have travelled quite a lot. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

Helterlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are very happy with our stay in this hotel. The hotel is very clean. The minibar in the room offers a great choice of drinks for a very reasonable price. Also all the staff members we met was always kind and Keen to help. We really appreciated.
Stayed 1 night in May 2025

8/10 Good

Bandana, auckland

Stayed 4 nights in Sep 2025

4/10 Poor

Bandana, auckland

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Anna the front desk staff is the best only reason this property works. Nothing like the photo. Very dated. No mini bar. Only two small bottle of water is provided. No worth the money you pay. Housekeeping did amazing job cleaning but since the place is so dated it smells so bad. Breakfast is not served at the hotel so have to walk to another property. Would say one star property and being platinum member and said vip property it’s just a lie
Stayed 1 night in Sep 2025