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Hanoi Emotion Hotel

3.0 star property
3-star hotel near Hoan Kiem Lake, connected to a shopping center

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Photo gallery for Hanoi Emotion Hotel

Breakfast, lunch and dinner served
Suite, 1 King Bed, City View | Minibar, in-room safe, soundproofing, iron/ironing board
Exterior detail
Interior entrance
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
26-28 Hang Bot Street, Dong Da District, Hanoi
  • Place, Temple of Literature
    ‪2 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪12 min walk‬
  • Place, Train Street
    ‪12 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪40 min drive‬

Room options

View all photos for Superior Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Room, City View

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Room, City View

  • City view
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Lobby lounge

Suite, 1 King Bed, City View

  • City view
  • 538 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Cozy Window Room

Minibar, in-room safe, soundproofing, iron/ironing board

Cozy Window Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Triple Room City View

Triple Room City View | Minibar, in-room safe, soundproofing, iron/ironing board

Triple Room City View

  • City view
  • 409 sq ft
  • Sleeps 4
  • 3 Large Twin Beds OR 1 King Bed
  • Free WiFi

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Exterior

Capella Hanoi

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  • Pool
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4.8 out of 5, Exceptional, 83 reviews
$416 nightly
The price is $450
Jul 14 - Jul 15
Total with taxes and fees
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About the neighborhood

Hanoi

Dong Da stay.Within a 15-minute walk of this Dong Da hotel, you'll find Train Street and Ho Chi Minh Mausoleum. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 2 miles (3 km).

What's nearby

  • Temple of Literature - 2 min walk - 0.1 miles
  • Hanoi Stadium - 7 min walk - 0.4 miles
  • Embassy of China - 8 min walk - 0.5 miles
  • Ho Chi Minh Mausoleum - 12 min walk - 0.6 miles
  • Train Street - 12 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Lộc-Ally Restaurant - ‬3 min walk
  • ‪Cafe Trang - ‬6 min walk
  • ‪Koto - ‬5 min walk
  • ‪Gia Restaurant - ‬5 min walk
  • ‪Grand Mercure Executive Lounge - ‬3 min walk

About this property

Hanoi Emotion Hotel

3-star hotel near Hoan Kiem Lake, connected to a shopping center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at Hanoi Emotion Hotel. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 1 building
  • 38 guestrooms or units
  • 11 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2010
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hanoi Emotion Hotel offers 38 accommodations with minibars and safes. 32-inch LCD televisions come with digital channels.

Bathrooms include slippers, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with digital channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Emotion Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Emotion Hanoi Hotel
Hanoi Emotion Hotel Hotel
Emotion Hotel Hanoi
Hanoi Emotion
Hanoi Emotion Hotel
Hotel Emotion
Hotel Emotion Hanoi
Hotel Hanoi Emotion
Hanoi Emotion Hotel Hanoi
Hanoi Emotion Hotel Hotel Hanoi

Frequently asked questions

How close is Hanoi Emotion Hotel to the airport?

Hanoi Emotion Hotel is 16.1 mi (24-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Emotion Hotel have an airport shuttle?

Airport shuttle services are not available at Hanoi Emotion Hotel.

Does Hanoi Emotion Hotel offer free breakfast?

Hanoi Emotion Hotel does not offer free breakfast.

Is there a casino at Hanoi Emotion Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Emotion Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Hanoi Emotion Hotel?

This hotel offers free self parking.

Does Hanoi Emotion Hotel have a pool?

Hanoi Emotion Hotel does not have a pool.

Does Hanoi Emotion Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Emotion Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Emotion Hotel to downtown Hanoi?

Hanoi Emotion Hotel is 0.6 mi away from Hanoi.

Hanoi Emotion Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 19 out of 75 reviews
Rating 8 - Good. 37 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 4 out of 75 reviews
Rating 2 - Terrible. 0 out of 75 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

HIROYUKI

web上日本語対応可能とあるが、不可であったこと。
Stayed 6 nights in Aug 2023
Verified

4/10 Poor

Ivan

Disliked: Staff & service, property conditions & facilities, room comfort
The photos shown in the web were photo-edited. it is not the same. The location was not conveniently situated. It was in a dark alley and we have a fear when walking back to the hotel in one of the nights. Leah Silk Hotel was so much better than this and cheaper....
Stayed 2 nights in May 2022
Verified

10/10 Excellent

J

Liked: Cleanliness, staff & service
숙소 레스토랑 너무 맛있고 직원 분들 웬만큼은 영어하시고 친절하셔서 좋았어요 호텔도 작지않았구요 다만 숙소에서 벌레가 한 번 나와서 방을 바꾸었습니다
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Sophie

Liked: Staff & service

Just ok

The service we received from staff was friendly. However we would opt to stay else where in the future simply because the location of the hotel wasn’t ideal for us. It is a bit of a walk to the ‘lake side’ old quarter area and set in a back street with an ‘industrial’feel to it. Our bed was very hard and the shower leaked into the main bedroom,
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness

Bad location and roaches

The neighborhood is really not good and we had cockroaches in our room. We were transferred to a smaller room for one night but still had bugs in the room when we returned. The breakfast is below average for Hanoi hotels.
Stayed 7 nights in Nov 2017
Verified

8/10 Good

Ela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel in der Nähe des Literaturtempels

Das Hotel liegt etwas versteckt und NICHT wie alle anderen Hotels im Old Quater. Dementsprechend ist es sehr viel ruhiger. Das Zimmer war sauber und modern eingerichtet. Das Frühstück war für vietnamesische Verhältnisse sehr vielseitig und lecker.
Stayed 1 night in Nov 2017
Verified

6/10 Okay

ひろさん

Liked: Staff & service

旧市街地からは少し離れてます

翌日からハロン湾1泊2日のツアーに出るために寝るだけと思って、写真を見て選びました。 ホテルの建物自体はそれなりに古く、部屋もそれなりです。ただ朝食は美味しかった！ あと事前にホテルにメールでタクシーを時間と行き先を指定して手配していたので、タクシーの運転手に行き先を伝えなくても、ちゃんと目的地で降ろしてくれました。 少人数ですが、ホテルのスタッフは親切で信用できます。
Stayed 1 night in Nov 2017
Verified

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here for more than 5 times. Staffs are always very nice and breakfast is very delicious.
Stayed 3 nights in Jul 2017
Verified

6/10 Okay

gareth

Disliked: Room comfort

Good Hotel,friendly staff.

Hotel was a bit overpriced in my opinion considering it's location for tourism,it was though in an ideal location for us as we were working relatively close by.we were there in total 30 nights but had to switch hotels for one night due to a water pressure problem,upon our return we were put in different rooms.only certain members of staff speak English so that was a problem sometimes. Hotel is pretty clean but when you look closer you can see it's in need of a seep clean and a bit of TLC. Breakfast ok and lots of choice and even have bacon (sort of!!) Overall not a bad hotel for a week or even two i suppose when you consider that you are in Vietnam! Would stay here again.
Verified

8/10 Good

laci

Disliked: Cleanliness

Near from hanoi station

Good price good hotel.hotel level is more then price. Football stadion also 1min by walk.
Verified

8/10 Good

bon

Liked: Cleanliness, room comfort

Nesr from football stadion

In down town near to go many place.by taxi you can go in 10～15min
Verified

8/10 Good

laci

Liked: Cleanliness, staff & service

Near for many place

From down town or from lotte everywhere easy to go . By taxi in 10～15min From hotel they have football stadion 1min from hotel So when people come to see football this hotel is very good.
Verified

8/10 Good

OK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but not the best location

very comfortable and friendly and helpful staffs
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the centre

Not bad.we had joined the tour recommended by hotel but the tour is little bit expensive than outside.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
almost are good unless air conditioner..sometime we have to use the fan instead of using air conditioner
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I stay in this hotel every time I go to Hanoi. The Staffs are very very kind. The location is near the Hanoi station and Ho-chi-Minh temple.
Verified

6/10 Okay

POM

Hanoi Emotion Review

It's ok.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness

Avis mitigé

Check in à 22h30. L'agent de sécurité chargé de monter les bagages était saoul. Arrivée dans une chambre beaucoup plus petite que celle réservée, impossible de circuler autour du lit avec nos bagages. Après réclamation, nous avons été surclassés en chambre VIP, cependant ce fut le couchage le plus bruyant de tous nos séjours en Asie, avec un sommier en bois craquant des le moindre mouvement. Petit déjeuner correct, sans plus. Hôtel un peu plus au calme car n'est pas en hyper centre mais tout est faisable à pied ou en taxi.
Verified

8/10 Good

EG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
清潔感があります。朝食はビュッフェで料理の種類が非常に多くて、大満足です。スタッフも礼儀正しくて、丁寧に対応してくれています。また機会があれば、利用したいです。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

良く使っているホテル

朝食付にしては安価、スタッフのサービスは良い。エレベータが1基のみで遅いので、高いフロアの場合、要注意。部屋によって違うようだが、バスルームの造りにシャワーとトイレ他の間にカーテンなどが無い部屋があるようで少し不便。トイレに紙を流せないのも不便。
Verified

6/10 Okay

H

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

コストパフォーマンスは良くない

スタッフはフレンドリーで対応が良いです。 良くない点は（私の部屋に限ったことかもしれませんが）、 ・シャワーが使いにくい。シャワールームが区切られておらず防水カーテンもない。湯船に立ってシャワーを浴びるようになっているが、湯船が非常に高いところに設置されていて、2段の階段を上り下りしなければならないため、シャワー後は滑って危険。 ・エアコン（今回は暖房）の効きが悪い。 ・排水溝からにおいが上がってきている。 そのほかは問題ないですが、ハノイは安くて快適なホテルがたくさんあるので、それらを考えると総合評価は5段階で２～３程度です。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

文廟に近い！

夜遅くにチェックインしたが、対応が丁寧で感じはよかった。ウェルカムフルーツは嬉しい、アメニティも充実している。文廟に近く徒歩１０分位で行けるので西部の観光には便利である。朝食の内容が物足りない感があるがレストランスタッフはフレンドリーである。箱型の階段つきのバスタブには驚いた。蛇口に手が届かず湯を止めるのが大変だったが、お湯の出はよかった。
Verified

6/10 Okay

Bo

Liked: Cleanliness, room comfort
ok hotel. In the back streets. Do not go here for the restaurant, fittness or roof terase as they are disapointing. The room was great!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

nice place

calm and good place to see downtown
Verified

6/10 Okay

Verified traveler

Liked: Staff & service

コスパとスタッフ良し

評価項目をそれぞれ考えると、たいして良くないのだが、コストパーフォーマンスは良いのと、スタッフの応対が良いので、泊まってしまう。トイレの水圧に起因する部分と、シャワーカーテンの追加は改善してほしい。朝食に生野菜があるのは良い、味も悪くない。