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Hanoi Cozy House

Property class: 3
3-star hotel near Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Hanoi Cozy House

A storefront with a sign reading "COZY HOUSE" and a number "20" indicating the unit number.
A hotel room with two beds, a nightstand with a lamp, a small table with fruit, and a wall-mounted fan.
A bathroom with a sink, toilet, and shower.
A restroom with a yellow cabinet containing a white flower and two hand sanitizer dispensers.
A bedroom with a bed, pillows, a nightstand, a lamp, and a plant.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

Explore the area

View in a map
20 Hang Can, Hoan Kiem, Hanoi, 100000
  • Place, Hanoi Old Town Night Market
    ‪3 min walk‬
  • Place, Dong Xuan Market
    ‪5 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, a flat-screen TV, and a door leading to a bathroom.

Superior Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

A restroom with a yellow cabinet containing a white flower and two hand sanitizer dispensers.

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Single Room

A bathroom with a sink, toilet, and shower.

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a TV, an air conditioner, and a window with curtains.

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

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About the neighborhood

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from Hanoi Old Town Night Market and a 5-minute walk from Dong Xuan Market. Hoan Kiem Lake and Bach Ma Temple are also within half a mile (1 km).

What's nearby

  • Hanoi Old Town Night Market - 3 min walk - 0.2 miles
  • Dong Xuan Market - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles

Getting around

  • Cát Linh Station - 4 min drive
  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Chả Cá Lã Vọng - ‬1 min walk
  • ‪Huong Viet - ‬2 min walk
  • ‪Cháo Sườn Hàng Bồ - ‬2 min walk
  • ‪Blackbird Coffee - ‬2 min walk
  • ‪Co Restaurant - ‬1 min walk

About this property

Hanoi Cozy House

3-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hanoi Cozy House also features tour/ticket assistance, concierge services, and laundry facilities.

This 3-star Hanoi hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hanoi Cozy House offers 25 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. This Hanoi hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hanoi Cozy House Hotel
Hanoi Cozy House Hanoi
Hanoi Cozy House Hotel Hanoi

Frequently asked questions

How close is Hanoi Cozy House to the airport?

Hanoi Cozy House is 17.8 mi (42-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Cozy House have an airport shuttle?

Airport shuttle services are not available at Hanoi Cozy House.

Does Hanoi Cozy House offer free breakfast?

Hanoi Cozy House does not offer free breakfast.

Is there a casino at Hanoi Cozy House?

No, there is no casino at this hotel.

What time is check-in at Hanoi Cozy House?

Check-in begins at 2:00 PM. A fee applies for early check-in.

Is there free parking at Hanoi Cozy House?

Free parking is not available at this hotel.

Does Hanoi Cozy House have a pool?

Hanoi Cozy House does not have a pool.

Does Hanoi Cozy House have a restaurant?

Yes, there is a restaurant on site.

Does Hanoi Cozy House have a spa?

There are no spa services available at this hotel.

How close is Hanoi Cozy House to downtown Hanoi?

Hanoi Cozy House is 0.5 mi away from Hanoi.

Hanoi Cozy House Reviews

Reviews

6.6
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

5.8/10

Cleanliness

8.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
サービスは良かったんだけどゴキブリが出ました。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, very clean, amazing staff.

The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019