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Haibay hotel

4.0 star property
4-star spa hotel near Hoan Kiem Lake

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Photo gallery for Haibay hotel

Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Interior entrance
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
27 Hàng Bông, Hanoi
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout drapes

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room, 1 King Bed

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double Room, 1 King Bed, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Premier Double Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(4 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double or Twin Room, Balcony, City View

Minibar, in-room safe, desk, blackout drapes

Executive Double or Twin Room, Balcony, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, City View

Family Suite, 2 Bedrooms, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Family Suite, 2 Bedrooms, Balcony, City View

  • 484 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Family Triple Room, 2 Bedrooms, Balcony, City View

Family Triple Room, 2 Bedrooms, Balcony, City View | View from room

Family Triple Room, 2 Bedrooms, Balcony, City View

8.8 out of 10
Excellent
(3 reviews)
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double or Twin Room

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Quadruple Room, 1 Bedroom, Balcony, City View

Family Quadruple Room, 1 Bedroom, Balcony, City View | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room, 1 Bedroom, Balcony, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

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About the neighborhood

Hanoi

Central Hanoi getaway .Within a 10-minute walk of this Old Quarter hotel, you'll find St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake. Hang Gai Street and Hang Da Market are also within half a mile (1 km).

What's nearby

  • Hang Gai Street - 3 min walk - 0.2 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Trung Nguyên Coffee - ‬1 min walk
  • ‪Ngõ Tạm Thương - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Loading T - ‬1 min walk

About this property

Haibay hotel

4-star spa hotel near Hoan Kiem Lake
Haibay hotel offers its guests a full-service spa. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Haibay hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Hanoi hotel.

  • 34 guestrooms or units
  • 2 dining venues
  • Built in 2017
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Haibay hotel offers 34 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

The onsite spa has couples treatment room(s). Services include hot stone massages, Thai massages, and manicures and pedicures. The spa is open daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 450000.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 450000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

How close is Haibay hotel to the airport?

Haibay hotel is 16 mi (41-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Haibay hotel have an airport shuttle?

Haibay hotel offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Haibay hotel offer free breakfast?

Free breakfast isn’t provided at Haibay hotel, but continental breakfast is offered for a fee of USD 10 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Haibay hotel?

No, there is no casino at this hotel.

What time is check-in at Haibay hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Haibay hotel?

Free parking is not available at this hotel.

Does Haibay hotel have a pool?

Haibay hotel does not have a pool.

Does Haibay hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Haibay hotel have a spa?

This hotel has a spa, which features mani/pedis and hot stone massages.

How close is Haibay hotel to downtown Hanoi?

Haibay hotel is 0.7 mi away from Hanoi.

Haibay hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 235 reviews
Rating 8 - Good. 70 out of 235 reviews
Rating 6 - Okay. 22 out of 235 reviews
Rating 4 - Poor. 6 out of 235 reviews
Rating 2 - Terrible. 3 out of 235 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Roy

Stayed 1 night in Oct 2025

10/10 Excellent

mya

Stayed 1 night in Sep 2025

10/10 Excellent

Alexandra, Provo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁
Stayed 3 nights in Jul 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

6/10 Okay

Dong Chul

Business traveler

Not happy ..

6 days I stayed this hotel for my business trip. It was not so good. Sometimes didn't clean my room, sometimes room card key was not working properly, sometimes room smells... etc.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

10/10 Excellent

BERNADETTE, UNION CITY

Traveled with family
Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

4/10 Poor

Jarrard

Disliked: Staff & service, room comfort

Rooms at back are quiet but beds are very hard!

The Hotel is much more dated than the pictured appear. They've done a great job on the wide angles lenses too as it was fairly squishy. The reception staff had fairly poor English, which I understand its not an English speaking country, but compared to other hotels it was noticeably worse. The bed was also about the same firmness as a commercial airline economy seat. So if you don't like hard beds look elsewhere.
Stayed 1 night in Mar 2025

6/10 Okay

BERNADETTE, UNION CITY

Traveled with family
Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

dâvid y Carol, Puerto de la Cruz

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good specialy the young man at breakfast. The wood floor and walls so nice and good quality. Location is super super good
Stayed 3 nights in Feb 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

6/10 Okay

Piyush

Stayed 1 night in Dec 2024

6/10 Okay

Mr

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cheap, central and OK

Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
Stayed 5 nights in Dec 2024

8/10 Good

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good room layout. friendly and helpful staff.
Stayed 6 nights in Nov 2024

6/10 Okay

Christopher

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
smoking smoke filtered from other rooms to my room.should enforce non smoking rule. thin walls between room. can hear next door conversations.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, staff & service
All good except someone smoke in a non smoking room and my room can smell smoke early in the morning. Staff should be more strict to enforce no smoking rule.
Stayed 2 nights in Nov 2024

10/10 Excellent

Suzan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden Gem!

This hotel is a real gem! It’s not big, but it’s super cute, centrally located and very comfortable! Excellent breakfast and the staff is extremely accommodating. Special thanks to Cherry for her help and kindness! This hotel is better than many of the four star hotels in the area.
Stayed 2 nights in Oct 2024

6/10 Okay

Dong Chul

Business traveler
Liked: Staff & service
Stayed 6 nights in Oct 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Lakh

Traveled with partner
Everything was terrible. I’m speechless
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
Stayed 3 nights in Jul 2024