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Hanoi Ma Coeur Boutique Hotel

3.0 star property
3-star hotel near Hoan Kiem Lake

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Photo gallery for Hanoi Ma Coeur Boutique Hotel

1 bedroom, minibar, in-room safe, desk
Family Room | 1 bedroom, minibar, in-room safe, desk
Family Studio Suite | 1 bedroom, minibar, in-room safe, desk
Family Studio Suite | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Shower, rainfall showerhead, free toiletries, hair dryer

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
40 Lo Su Street, Hoan Kiem District, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • Thang Long Water Puppet Theatre
    ‪3 min walk‬
  • Hanoi Old Town Night Market
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Studio Suite

Family Studio Suite | 1 bedroom, minibar, in-room safe, desk

Family Studio Suite

  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Double Room

Premier Double Room | 1 bedroom, minibar, in-room safe, desk

Premier Double Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Hanoi

Old Quarter stay.A stay at this Old Quarter hotel places you steps from Thang Long Water Puppet Theatre and a 5-minute walk from Hoan Kiem Lake. Hoan Kiem Lake Weekend Walking Street and The Old Quarter Gallery are also within half a mile (1 km).

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Mì Bà Dần - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬1 min walk
  • ‪Nem Tai Bà Hồng - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk
  • ‪Food Corner - ‬1 min walk

About this property

Hanoi Ma Coeur Boutique Hotel

3-star hotel near Hoan Kiem Lake
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Ma Coeur Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

  • 30 guestrooms or units
  • Built in 2010
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hanoi Ma Coeur Boutique Hotel offers 30 air-conditioned accommodations with minibars and safes. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, French, Vietnamese

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hanoi Ma Coeur Boutique Hotel

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 405000.00 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hanoi Capella
Capella Hotel Hanoi
Capella Hanoi
Hanoi Capella Hotel
Ha Capella Hotel
Ha Noi Capella
Ha Capella
Ha Noi Capella Hotel
Ma Coeur Boutique Hotel
Hanoi Ma Coeur Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel
Hanoi Ma Coeur Boutique Hotel Hanoi
Hanoi Ma Coeur Boutique Hotel Hotel Hanoi

Frequently asked questions

How close is Hanoi Ma Coeur Boutique Hotel to the airport?

Hanoi Ma Coeur Boutique Hotel is 15.7 mi (39-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Hanoi Ma Coeur Boutique Hotel have an airport shuttle?

Hanoi Ma Coeur Boutique Hotel offers an airport shuttle 24 hours a day, for a charge of VND 405000.00 per vehicle, one way.

Does Hanoi Ma Coeur Boutique Hotel offer free breakfast?

Hanoi Ma Coeur Boutique Hotel does not offer free breakfast.

Is there a casino at Hanoi Ma Coeur Boutique Hotel?

No, there is no casino at this hotel.

What time is check-in at Hanoi Ma Coeur Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

Is there free parking at Hanoi Ma Coeur Boutique Hotel?

This hotel offers free self parking.

Does Hanoi Ma Coeur Boutique Hotel have a pool?

Hanoi Ma Coeur Boutique Hotel does not have a pool.

Does Hanoi Ma Coeur Boutique Hotel have a restaurant?

Hanoi Ma Coeur Boutique Hotel is home to Capella, which features international cuisine.

Does Hanoi Ma Coeur Boutique Hotel have a spa?

There are no spa services available at this hotel.

How close is Hanoi Ma Coeur Boutique Hotel to downtown Hanoi?

Hanoi Ma Coeur Boutique Hotel is 1 mi away from Hanoi.

Hanoi Ma Coeur Boutique Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 38 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 13 out of 104 reviews
Rating 4 - Poor. 11 out of 104 reviews
Rating 2 - Terrible. 12 out of 104 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

KEVIN, Santa ana

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty room, wooden floor had water damage, no hot water for two days and no water pressure last day of stay. The mattresses were at most four inches thick and worn. The staff was pleasant and provided great service other than the house maids begging for a tip. Would never stay here again or recommend it to anyone. The best part of staying at this hotel was checking out.
Stayed 4 nights in Nov 2022

10/10 Excellent

vietdung

Traveled with family and small children, Traveled with group, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had great experience, hotel staffs organized great trip to Halong bay and sapa….Thank you so much
Stayed 1 night in Aug 2022

10/10 Excellent

jolie

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had great experience, good room, good quality and excellent service….
Stayed 1 night in Aug 2022

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the room, it's clean and comfortable
Stayed 1 night in Aug 2022

10/10 Excellent

hanha

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lovely hotel, clean and spacious room, excellent service….Good tour to halong bay and sapa organized by hotel staffs
Stayed 1 night in Jul 2022

10/10 Excellent

lisa

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great lovely hotel, great quality…
Stayed 1 night in Aug 2022

10/10 Excellent

vietdung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room, good location, great service, great trip to halong bay, sapa, ninhbinh…
Stayed 1 night in Aug 2022

10/10 Excellent

tran

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and quality, we had great experience…
Stayed 1 night in Jul 2022

10/10 Excellent

vietdung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had excellent stay, good room, good service, great location…
Stayed 1 night in Jul 2022

10/10 Excellent

tran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and clean, staffs are friendly and helpful
Stayed 1 night in Jul 2022

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet basin pipe burst in the first room I checked into. Was shifted to another room, where I didnt notice the toilet bowel and water tubing areas was also leaking. The third room that I was moved in was also having leaking pipe under the basin. Not as ideal as it looks in the picture.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good time with my family at Hanoi Capella Hotel. Thanks
Stayed 3 nights in Oct 2019

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Huynh

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel good value for money

The local area is great. close to every thing. The rooms are very nice and look like the pictures. Next time I am in Hanoi this is where I will stay
Stayed 4 nights in Apr 2019

8/10 Good

HOAY WAN

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, staff is very good.. Very helpful & hotel located near the restaurant, bank, souvenir shop&night Market.. I like the view for decoration.. I must come back next for holiday in Hanoi.. TQ
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Basic hotel, location is good but hotel need to up keep.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got the most amazing treatment and help to plan our trip from Ms Anna around Vietnam from the north to south with tours, train tickets, flights, hotels in south... The staff also helped us to get 20-30% discount on trips and hotels compared to the prices on the Internet. The hotel is located in the old quarter and has a nice view from the restaurant. The room was nice and Cosy. Thank you Anna and staff at Capella. Would definitely return!
Stayed 1 night in Oct 2018

10/10 Excellent

DungNguyen, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location right at the Center of Hanoi. Plenty of recommended eating spots, coffee, and entertainment. Friendly staff. Good services. Make sure you communicate with them in order to receive best services.
Stayed 1 night in Sep 2018

4/10 Poor

Sok

Deeply regret with the hotel team

The hotel is ok but the team was kind of careless, lack of attentive, no communication with the team member and careless.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money!

Glad to have booked Capella Hotel. Value for money! Was able to get a good rate here in Hotels.com app. For the price we paid, got to stay in a spacious deluxe room, everything works in the room. The breakfast room has a view of the lake and the city, food was fine, pho everyday for me. Coffee really good! The area was what we were looking for, a few steps to the lake and all the attractions we wanted to go to, egg coffee and a great banhmi place was just a few steps away, great for people watching. Easy to book grab. Some great rooftop bars were also closeby, a bit pricey but makes up for the view and ambiance. Was able to borrow an umbrella from reception so no need to buy one. Service with a smile. Thank you Capella Hotel!
Stayed 6 nights in Aug 2018

4/10 Poor

Verified traveler

Disliked: Room comfort

Awful experience

Place reminds me of a really budget hotel and room is facing the street so expect no peace during the night.
Stayed 2 nights in Jul 2018

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very central ,surrounding many coffee shops ,restaurants. It is very convenience for both tourists and businessman, good place to stay I highly recommend this hotel !
Stayed 1 night in May 2018