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Grand Mercure Hanoi

5.0 star property
5-star luxury hotel near Temple of Literature

Choose dates to view prices

Photo gallery for Grand Mercure Hanoi

Grand Deluxe, King Bed, High Floor | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace
A kitchen with a chef preparing food, a variety of cooking utensils, and a display of copper pots.
Presidential Suite, Club Lounge Access | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace
Executive Room, 1 King Bed, Club Lounge Access (High Floor) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace
A spacious lobby with a grand staircase, modern seating, and a decorative chandelier.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000
  • Place, Temple of Literature
    ‪3 min walk‬
  • Place, Train Street
    ‪12 min walk‬
  • Place, Ho Chi Minh Mausoleum
    ‪13 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪41 min drive‬

Room options

View all photos for Grand Deluxe, King Bed, High Floor

Grand Deluxe, King Bed, High Floor | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Grand Deluxe, King Bed, High Floor

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, Club Lounge Access

Deluxe Suite, 1 King Bed, Club Lounge Access | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Club Lounge Access

  • 807 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Club Lounge Access (High Floor)

Executive Room, 1 King Bed, Club Lounge Access (High Floor) | Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Club Lounge Access (High Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Twin Beds

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Twin Beds

  • 291 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

Hypo-allergenic bedding available, in-room safe, desk, laptop workspace

Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Presidential Suite, Club Lounge Access

A hotel room with a large bed, a sofa, a bench, and a view of the city.

Presidential Suite, Club Lounge Access

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Hanoi

City center stay.Within a 15-minute walk of this Dong Da hotel, you'll find Temple of Literature and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and West Lake are also within 2 miles (3 km).

What's nearby

  • Temple of Literature - 3 min walk - 0.2 miles
  • Train Street - 12 min walk - 0.7 miles
  • Ho Chi Minh Mausoleum - 13 min walk - 0.7 miles
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 1.0 mile
  • Hoan Kiem Lake - 5 min drive - 1.2 miles

Getting around

  • Hanoi Railway Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Lộc-Ally Restaurant - ‬1 min walk
  • ‪Grand Mercure Executive Lounge - ‬1 min walk
  • ‪She Coffee & More Cf 18 Cát Linh - ‬3 min walk
  • ‪Chè Cát Thành - ‬1 min walk
  • ‪Bánh Xèo - ‬2 min walk

About this property

Grand Mercure Hanoi

5-star luxury hotel near Temple of Literature
Grand Mercure Hanoi offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 3 meeting rooms. Event space at this hotel measures 4133 square feet (384 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and a garden are also featured at the luxury Grand Mercure Hanoi. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

This 5-star Hanoi hotel is smoke free.

  • 1 building
  • 181 guestrooms or units
  • 16 levels
  • 2 dining venues
  • 2 bars or lounges
  • 4133 sq ft of conference space
  • 384 sq m of conference space
  • Built in 2020
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Lockers available
  • Bar by the pool
Grand Mercure Hanoi offers 181 air-conditioned accommodations with safes and complimentary newspapers. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Property amenities

Family friendly

  • Fenced pool
  • High chair
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: VND 577,500 for adults and VND 290,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hospital bed
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Hanoi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

How close is Grand Mercure Hanoi to the airport?

Grand Mercure Hanoi is 17.2 mi (42-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

How much does it cost to stay at Grand Mercure Hanoi?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on Jul 27, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Grand Mercure Hanoi have an airport shuttle?

Grand Mercure Hanoi offers an airport shuttle 24 hours a day, on request, for a charge of VND 1800000 per vehicle, one-way.

Does Grand Mercure Hanoi offer free breakfast?

Free breakfast isn’t provided at Grand Mercure Hanoi, but buffet breakfast is offered for a fee of VND 577500 for adults and VND 290000 for children. It's available every day from 6:00 AM to 10:30 AM.

Is there a casino at Grand Mercure Hanoi?

No, there is no casino at this hotel.

What time is check-in at Grand Mercure Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Grand Mercure Hanoi?

This hotel offers free self parking.

Does Grand Mercure Hanoi have a pool?

Grand Mercure Hanoi features an outdoor pool.

Does Grand Mercure Hanoi have a restaurant?

Yes, there are 2 restaurants on site.

Does Grand Mercure Hanoi have a spa?

This hotel has a spa, which features body wraps, facials, and body treatments.

How close is Grand Mercure Hanoi to downtown Hanoi?

Grand Mercure Hanoi is 0.7 mi away from Hanoi.

Grand Mercure Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 107 out of 131 reviews
Rating 8 - Good. 13 out of 131 reviews
Rating 6 - Okay. 4 out of 131 reviews
Rating 4 - Poor. 5 out of 131 reviews
Rating 2 - Terrible. 2 out of 131 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and friendly staff
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Antoine

Liked: Cleanliness, staff & service, amenities
Very good hotel
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, the room was nice. The location was good for us because it felt far enough away from the crowds at the old quarter but close enough that it was easy to go there when we wanted to. Would stay again!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Quan

Liked: Cleanliness, staff & service, amenities
Rooms arrangement, nice and helpful staffs, location is near Quốc Tư giám.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Everything was great. The staff were exceptionally nice and helpful.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and facilities , staff were attentive and met all our needs professionally
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities
Overall excellent. However, the location is a bit far from downtown Hanoï. We ate at the restaurant on the 2nd floor and supper was excellent. Pastries at the same restaurant in the morning were not that fresh.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Melissa Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, truly a 5 star stay in Hanoi!!!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff, clean facilities. Beautiful design and layout. If I stayed longer, is have used the pool and gym.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. The bed was very comfortable, i never wanted to get up.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was great, breakfast was delicious and beautiful property
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Tobi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Very nice clean and beautiful Hotel. Best value for the price.
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Antonina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel

Great option for Hanoi
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed couple of nights. Pristine property, good location and friendly staff made our stay enjoyable.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful five star hotel at exceptional price, highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, room comfort

Great hotel in Hanoi.

Excellent stay in Hanoi. Hotel great location, staff fantastic, very helpful and friendly. Rooms well appointed and beautiful decor.
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

nah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay in hanoi!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Jamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb experience for the value
Stayed 1 night in May 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel…friendly and helpful staff! I would stay here again
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely room, helpful staff. Convenient location.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

YA-HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, worth to try.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here when we were in Hanoi. We stayed for 3 nights for our anniversary and we really appreciated the nice gesture with the card/cake/decoration/voucher they gave us! Staff was really kind, helpful and welcoming at check in. Breakfast was also good.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place so much. Design of the hotel is immaculate
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

TUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from all team members, great new hotel, and outstanding breakfast buffet with many options. Executive floor access is fantastic with some food options and good drink options and offers a quiet and relaxing environment.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous. The service was impeccable. Would definitely stay again