Aparthotel

Crescendo Urban Stay

4-star aparthotel near West Lake

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

1 bedroom, premium bedding, pillowtop beds, individually decorated

Grand Apartment | 1 bedroom, premium bedding, pillowtop beds, individually decorated

Overview
Prices
Location
Amenities
Policies

Excellent

Popular amenities

Breakfast available
Dryer
Fireplace
Kitchen
Washer
Housekeeping

Explore the area

339 Au Co street, Tay Ho district, Hanoi, Hanoi, 100000

Place, West Lake
‪5 min walk‬
Place, Ho Tay Water Park
‪8 min walk‬
Place, Hoan Kiem Lake
‪6 min drive‬
Airport, Hanoi (HAN-Noi Bai Intl.)
‪20 min drive‬

Room options

Deluxe Apartment

500 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Elite Apartment

500 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Exclusive Apartment

500 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Executive Apartment

500 sq ft
1 bedroom
City view
Sleeps 2
1 King Bed

Grand Apartment

1 bedroom
Sleeps 2
1 King Bed

Premier Apartment

1 bedroom
Sleeps 2
1 King Bed

Signature Apartment

1 bedroom
Sleeps 2
1 King Bed

Premium Apartment

1 bedroom
Sleeps 2
1 King Bed

Superior Apartment

1 bedroom
Sleeps 2
1 King Bed

About the neighborhood

Hanoi

Tay Ho stay.Within a 15-minute walk of this Tay Ho aparthotel, you'll find West Lake and Ho Tay Water Park. Lotte Mall Tay Ho and Trinh Cong Son Walking Street are also within 2 miles (3 km).

View more Aparthotels in Hanoi

What's nearby

West Lake - 5 min walk - 0.3 miles
Ho Tay Water Park - 8 min walk - 0.5 miles
Ho Chi Minh Mausoleum - 5 min drive - 3.0 miles
Hanoi Old Town Night Market - 6 min drive - 3.7 miles
Hoan Kiem Lake - 6 min drive - 3.9 miles

Getting around

Ga Co Loa Station - 13 min drive
Hanoi Long Bien Station - 15 min drive
Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

‪Bia Hơi Dương Linh Quán - ‬5 min walk
‪Phương Nguyên Restaurant - ‬10 min walk
‪Anh Hoa Restaurant - ‬7 min walk
‪Furbrew Beer Bar - ‬13 min walk
‪Ngan Phố Cổ - ‬11 min walk

About this property

Crescendo Urban Stay

4-star aparthotel near West Lake

Crescendo Urban Stay offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi and wired Internet are free in public spaces. The business-friendly Crescendo Urban Stay also features laundry facilities, dry cleaning/laundry services, and a complimentary grocery shopping service. Limited free parking is available on a first-come, first-served basis.

This 4-star Hanoi aparthotel is smoke free.

19 guestrooms or units

Breakfast available (surcharge)

Dry cleaning

Self-service laundry

Front desk (24 hours)

Express check-in

Express check-out

Staff is multilingual

Storage area for luggage

Front-desk safe

Tour and ticket information

Concierge

Grocery service (free)

Bellhop

No smoking on site

Water dispenser

Lockers available

Crescendo Urban Stay offers 19 air-conditioned accommodations with fireplaces and washers/dryers. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks and kitchen islands. Pillowtop beds feature premium bedding. A pillow menu is available. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, slippers, designer toiletries, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Smart televisions are featured in guestrooms. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Kitchen
Parking included
Free WiFi
Air conditioning

$27 nightly

Oct 19 - Oct 20

Total with taxes and fees

Property amenities

Pool/Spa

In-room massages

Internet

Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Free covered self parking on site
Free valet parking on site
Limited onsite parking (max 3 spaces per unit)
Onsite parking options include a garage and a carport

Kitchen

Cleaning supplies
Cookware, dishware, and utensils
Freezer
Kitchen island
Microwave
Paper towels
Refrigerator
Stovetop
Water dispenser

Dining

Daily full breakfast available 7:00 AM to 10:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Bedrooms

Bedroom
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress
Premium bedding

Bathroom

1 private bathroom
Bidet
Children's slippers
Designer toiletries
Hair dryer
Hydromassage showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided

Living spaces

Communal living room
Fireplace
Separate sitting area

Entertainment

50-inch smart TV

Outdoor areas

Balcony

Laundry

Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer

Work spaces

Laptop workspace

Comfort

Air conditioning
Fan
Heating

Pets

No pets allowed

Suitability/Accessibility

Area rugs in room
Hardwood flooring in room
No elevator
Tile flooring in room
Smoking not allowed

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Concierge services
Electrical adapters
Free grocery shopping service
Guidebooks
Housekeeping (daily)
Iron/ironing board on request
Lockers
Luggage storage
Meal delivery service
Multilingual staff
Porter/bellhop
Safe at front desk
Tour and ticket assistance
Turndown service

Safety features

Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

19 units
Cleaning products are eco-friendly
Connecting units available
Individual decor
Individual furnishings
Reception hall
Soundproofing
Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Prior to arrival, you must complete online registration via a secure link

You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Access code, staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

Cash deposit: VND 500000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately VND 80000 for adults and VND 50000 for children
Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPay

Noise-free guestrooms cannot be guaranteed

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, cash, mobile payments, and PayPay. Noise-free guestrooms cannot be guaranteed.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Crescendo Urban Stay Hanoi

Crescendo Urban Stay Aparthotel

Crescendo Urban Stay Aparthotel Hanoi

Frequently asked questions

How close is Crescendo Urban Stay to the airport?

Crescendo Urban Stay is 11.9 mi (24-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.

Does Crescendo Urban Stay have an airport shuttle?

Airport shuttle services are not available at Crescendo Urban Stay.

Does Crescendo Urban Stay offer free breakfast?

Free breakfast isn’t provided at Crescendo Urban Stay, but full breakfast is offered for a fee of VND 80000 for adults and VND 50000 for children. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Crescendo Urban Stay?

No, there is no casino at this aparthotel.

What time is check-in at Crescendo Urban Stay?

Check-in start time: 2:00 PM; Check-in end time: 7:00 AM.

Is there free parking at Crescendo Urban Stay?

This aparthotel offers free self parking and valet parking.

Does Crescendo Urban Stay have a pool?

Crescendo Urban Stay does not have a pool.

Does Crescendo Urban Stay have a spa?

There are no spa services available at this aparthotel.

How close is Crescendo Urban Stay to downtown Hanoi?

Crescendo Urban Stay is 2.8 mi away from Hanoi.

Crescendo Urban Stay Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

4/10 Poor

Verified traveler

Traveled with group

Mar 8, 2025

Disliked: Cleanliness, room comfort

Stayed here twice on my trip. The first time I as great, no issues and smooth check in and out. The second time was terrible. We were given a room that had not been cleaned from the previous stay. The replacement room was the same! We had to check the remaining key cards by ourselves to find a clean room. The room we found.. the showerhead was falling off the wall because it's dislodged from it's attachment, very unsafe to shower.

Stayed 1 night in Mar 2025

8/10 Good

Jaromir, Ostrava

Jan 5, 2025

Liked: Cleanliness, property conditions & facilities

Noisy street

Stayed 3 nights in Jan 2025

8/10 Good

Amanda

Dec 12, 2024

Liked: Cleanliness, room comfort

Direct and to the point

The receptionist was clear and communicative from the moment I booked. Offered to send a car at an extra cost and gave me direct check-in instructions.

Stayed 5 nights in Dec 2024

10/10 Excellent

Verified traveler

Nov 18, 2024

Liked: Cleanliness, room comfort

Was comfortable, clean, and in a good location.

Stayed 8 nights in Nov 2024

10/10 Excellent

Danny

Traveled with partner

Oct 11, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Very clean place. Very modern. Feels like a mini condo. View out of the window was virtually non existent but doesn't matter. Still get lots of natural lighting. There's a chicken or cockatoo that will wake you up at 4am straight through till 8am or so though. And it's off the main road so you'll be hearing cars and bikes throughout the day. Normal if you're used to Vietnam city culture but could be jarring if you're expecting a quiet stay. It's walkable to a few places but at the same time can be slightly awkward for taxis to come through due to side road's size and entrances. There's a washer which is welcomed but no detergent of any kind. A bit odd considering the unit has almost everything else you'd need. Over all it's a great place

Stayed 2 nights in Oct 2024

10/10 Excellent

Goodhand

Traveled with group

Sep 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Had a lovely time at this apartment! The staff all made us feel very welcome and gave us recommendations for the local area. Our favourite place we have stayed in Vietnam. Beautiful rooftop. Comfy bed and was quiet enough. It’s close enough to be walking distance to the lake ,feeling like you are in the hustle and bustle! Overall, cannot recommend this apartment enough

Stayed 1 night in Sep 2024

10/10 Excellent

Solius Ingrid

Traveled with family and small children

Sep 21, 2024

Liked: Cleanliness, amenities, property conditions & facilities

This was probably the best hotel experience I have had during my many solo travels in Asia. The staff, facilities, and amenities were top-notch. Me and my friend were with 2 small kids but they took care of us very well. They made our stay very pleasant ..

Stayed 1 night in Sep 2024

10/10 Excellent

Linh

Jun 2, 2024

Its clean!! and TV is smart one, which is plus

Stayed 1 night in May 2024

10/10 Excellent

Kim Tuy?n

Business traveler

Apr 11, 2024

Liked: Amenities

The building is new, the apartment is nice, modern and fully furnished. I like this decoration, both of living room and bedroom is bright because of big glass door. I think its best place with that price.

Stayed 1 night in Apr 2024

6/10 Okay

Violette

Traveled with partner

Mar 5, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Amenities

Property was lovely, room was lovely, area around the property not so lovely. Road works right outside the hotel making around the hotel very very muddy. Hotel is just off a very busy road so it gets very noisy. There are dogs barking all around at all hours, there was multiple cockerels outside our bedroom window waking us up at 2am and 5am every morning for a week, so no sleep was had. The walls are paper thin and we had a family next to us that insisted on keeping the front door open while their screaming child was awake all night. Other than all that above, there are some restaurants within a 10 minute walk but you have to get a cab into the city as it’s over an hour walk. Towels provided in the room are tiny, not proper bath towels and there aren’t any proper kitchen equipment. No washing powder provided even though there’s a washing machine in every room, nothing to dry your plates after they’ve been washed, cutlery wise - the two of us had 2 forks, 1 spoon and 1 knife between us to eat dinner with some nights (taking turns who used the knife) Would stay closer in the city next time, or request a higher floor to try and get some sleep away from the animals.

10/10 Excellent

Robert

Feb 26, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Beautiful apartment. Staff was nice. There was road construction while we were there so that was a bit loud. Would stay here again

Stayed 7 nights in Jan 2024

8/10 Good

Sean

Traveled with group

Jan 23, 2024

Liked: Cleanliness, property conditions & facilities

The property was nicely appointed, with excellent facilities. It was near a busy road and a bit noisy, with a Cockerell waking you at 5am

Stayed 1 night in Jan 2024

2/10 Terrible

Marcela

Traveled with partner

Jan 21, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 1 night in Jan 2024

10/10 Excellent

Linda

Traveled with family

Nov 6, 2023

Liked: Cleanliness, amenities, property conditions & facilities

The property is new construction, and the reception area is not yet complete. Near the West Lake, it is a 10 minute walk to coffee shops and restaurants, yoga studios, and small shops. Hanoi in general is a very noisy city, with constant road traffic. We slept well and soundly, but plan on waking up early simply due to the hustle and bustle of the city that starts before 7 am. Our room was immaculate and very comfortable. We would definitely stay here again. Given that we have also stayed in the Historic quarter, I have to say I preferred this location as it is a bit more tranquil and you can easily hail a GRAB to get to the tourist areas. I had the misfortune of losing my cell phone as I entered the taxi in front of the hotel in the morning. After informing the reception team, they were able to trace who found the phone in the street by looking at the high definition security camera feed. My phone was then returned to me that evening. The staff went over and beyond to assist in this situation, and I cannot thank them enough.

Stayed 5 nights in Nov 2023

4/10 Poor

Michael

Oct 29, 2023

Disliked: Cleanliness, property conditions & facilities

This hotel is not what the pictures appear as from the outside. I arrived very late after landing and my driver and I both could not tell this was the correct location; it literally looks like an abandoned building from the outside. After finally confirming it was real, I got checked in and went to room. Room was fine, mostly like the pictures. View isn’t anything to write home about, your view will be a busy road and a dark, dirty alley. This property should really be more upfront about the amount of construction happening in the building. The outside is filthy and the first floor is a construction zone and equally as filthy. Overall, I was okay enough with it to stay for the week as I booked but I was tempted to change hotels. I would not stay here next visit, however.

Stayed 7 nights in Oct 2023

4/10 Poor

Kwok Keung

Oct 21, 2023

Liked: Cleanliness

Disliked: Property conditions & facilities

Air conditioner is fault. I need ask several times to exchange

Stayed 1 night in Oct 2023

8/10 Good

Agata Barbara

Traveled with family

Feb 23, 2025

Liked: Cleanliness, property conditions & facilities

Appartamento pulito ed accogliente, il posto dove si te non è molto piacevole.

Stayed 3 nights in Feb 2025

10/10 Excellent

NOURDINE

Dec 10, 2024

Liked: Cleanliness, amenities, property conditions & facilities

A liottle bit noisy because of the road

Stayed 10 nights in Nov 2024

10/10 Excellent

Kevin

Traveled with group

Nov 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Excellent value for the money, great location, good food in the rooftop restaurant. All of the staff are very friendly and helpful. Miss Kim was extremely helpful to make sure my stay was perfect! I highly recommend this hotel.

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Nov 25, 2024

Liked: Cleanliness, room comfort

Gute preis Leistung

Das Apartment hat alles was man braucht. Gutes internet.

Stayed 9 nights in Nov 2024

10/10 Excellent

Maria

Traveled with family and small children, Traveled with group, Traveled with partner

Sep 29, 2024

Liked: Cleanliness, amenities, property conditions & facilities

A really nice place to stay about 35 mins (walk) to the centre of Ha Noi. The service was good throughout our stay, where the staff were welcoming and always checked if we needed anything else.

Stayed 1 night in Sep 2024

8/10 Good

sharmaake

Jul 31, 2024

Okei for short stay

Stayed 3 nights in Jul 2024

6/10 Okay

Mehrnosh

Mar 4, 2024

Stayed 2 nights in Mar 2024

8/10 Good

Geneviève

Feb 4, 2024

Stayed 1 night in Dec 2023

10/10 Excellent

Chang Yi

Jan 23, 2024

Liked: Cleanliness, room comfort

Stayed 4 nights in Jan 2024

Crescendo Urban Stay

Choose dates to view prices

Photo gallery for Crescendo Urban Stay

Reviews

Popular amenities

Explore the area

Room options

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Deluxe Apartment

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Elite Apartment

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Exclusive Apartment

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Executive Apartment

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Grand Apartment

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Premier Apartment

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Signature Apartment

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Premium Apartment

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Superior Apartment

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About the neighborhood

Hanoi

What's nearby

Getting around

Restaurants

About this property

Crescendo Urban Stay

Similar properties

MoonLight Tay Ho

Property amenities

Pool/Spa

Internet

Parking and transportation

Kitchen

Dining

Bedrooms

Bathroom

Living spaces

Entertainment

Outdoor areas

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Safety features

General

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Crescendo Urban Stay Reviews

Reviews

Excellent

9.2/10

9.0/10

9.2/10

8.4/10

Reviews

4/10 Poor

Verified traveler