10/10 Excellent
winn, Ferndale
Oct 7, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
winn
Stayed 1 night in Oct 2025
Azen Lakeside Hotel & Travel
3.0 star property
3-star spa hotel near West Lake
Choose dates to view prices
Photo gallery for Azen Lakeside Hotel & Travel
Reviews
1010 out of 10
Exceptional
Popular amenities
- Spa
- Housekeeping
- 24/7 front desk
- Laundry
- Air conditioning
- Free WiFi
Explore the area
37 Pho Duc Chinh, 1, Hanoi, 100000
- West LakePlace, West Lake2 min walk
- Hanoi Old Town Night MarketPlace, Hanoi Old Town Night Market2 min drive
- Hoan Kiem LakePlace, Hoan Kiem Lake3 min drive
- Hanoi (HAN-Noi Bai Intl.)Airport, Hanoi (HAN-Noi Bai Intl.)24 min drive
Room options
View all photos for Superior Double Room
Superior Double Room
- 237 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double or Twin Room, Patio, Courtyard View
Deluxe Double or Twin Room, Patio, Courtyard View
- 301 sq ft
- City view
- Sleeps 3
- 1 King Bed OR 2 Large Twin Beds
View all photos for Deluxe Double Room, City View
Deluxe Double Room, City View
- 269 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Junior Double Room, 1 King Bed, Balcony, Lake View
Junior Double Room, 1 King Bed, Balcony, Lake View
- 323 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Luxury Double Room, Lake View
Luxury Double Room, Lake View
- 377 sq ft
- Lake view
- Sleeps 3
- 1 King Bed
View all photos for Premium Triple Room, Courtyard View
Premium Triple Room, Courtyard View
- 431 sq ft
- Sleeps 4
- 1 King Bed and 1 Large Twin Bed
View all photos for Premium Quadruple Room, Courtyard View
Premium Quadruple Room, Courtyard View
- 431 sq ft
- Sleeps 6
- 2 King Beds
View all photos for Standard Room, 1 Bedroom
Standard Room, 1 Bedroom
- 215 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Hanoi
City center stay.With a stay at this Ba Dinh hotel, you'll be within half a mile (1 km) of West Lake and 2 miles (3 km) of Dong Xuan Market. Ho Chi Minh Mausoleum and Quan Chuong Gate are also within 2 miles (3 km).
What's nearby
- West Lake - 2 min walk - 0.1 miles
- Dong Xuan Market - 20 min walk - 1.1 miles
- Ho Chi Minh Mausoleum - 2 min drive - 1.2 miles
- Hanoi Old Town Night Market - 2 min drive - 1.4 miles
- Hoan Kiem Lake - 3 min drive - 1.7 miles
Getting around
- Hanoi Long Bien Station - 6 min drive
- Ga Co Loa Station - 17 min drive
- Noi Bai Intl. Airport (HAN) - 32 min drive
Restaurants
- Circle K - 2 min walk
- The Summit Bar - 3 min walk
- Sofitel Plaza Hotel - 3 min walk
- Tacos - Fresh And More - 2 min walk
- Lẩu Ếch Phong Ớ 72-74 Phó Đức Chính - 2 min walk
About this property
Azen Lakeside Hotel & Travel
3-star spa hotel near West Lake
Azen Lakeside Hotel & Travel offers its guests a full-service spa. There are 10 restaurants on site, along with a grocery/convenience store. There's an onsite business center.
WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Azen Lakeside Hotel & Travel. An airport shuttle (available 24 hours) is available for a fee.
Smoking is allowed in designated areas at this 3-star Hanoi hotel.
- 32 guestrooms or units
- 10 dining venues
- Business facilities
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Convenience store
- Newspapers for purchase
- Television in lobby
- Bellhop
- Smoking in designated areas
- Refrigerator in a common area
- Water dispenser
- Lockers available
Azen Lakeside Hotel & Travel offers 32 accommodations, which are accessible via exterior corridors and feature fireplaces and minibars (stocked with some free items). These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.
Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include sports massages, Swedish massages, and Thai massages. The spa is open daily.
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Property amenities
Family friendly
- Grocery/convenience store
- Laundry facilities
- Mini-fridge
- Soundproofed rooms
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Free offsite parking
- Street parking available
- 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
Food and drink
- 10 restaurants
Things to do
- Bicycle cleaning area
- Bicycle repair station
- Bicycle storage
- Bicycle tours
- Full-service spa
- TV in common areas
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Doorbell and phone notification
- Grab bar in shower (28 inches high)
- Hand-held showerhead
- Hardwood flooring in room
- Height-adjustable showerhead
- No elevator
- Roll-in shower (43 inches wide)
- Visual doorbell notification
- Visual fire alarm
Room amenities
Entertainment
- 42-inch smart TV with premium cable channels
Bedroom
- Blackout drapes
- Down comforter
- Egyptian cotton sheets
- Hypo-allergenic bedding
- Memory foam mattress
- Pillow menu
Bathroom
- Bathrobes
- Bidet
- Children's robes
- Children's slippers
- Designer toiletries
- Hair dryer
- Hydromassage showerhead
- Private bathroom
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Food and drink
- Cleaning supplies
- Electric kettle
- Free bottled water
- Free minibar (limited items)
- Meal delivery service
- Mini-fridge
- Paper towels
- Restaurant dining guides
- Tea bags/instant coffee
More
- Access via exterior corridors
- Air conditioning (climate-controlled)
- Cleaning products are eco-friendly
- Desk
- Desk chair
- Electrical adapters
- Fan
- Fireplace
- Free local calls
- Heating (climate-controlled)
- Individual decor
- Individual furnishings
- Iron/ironing board on request
- Laptop workspace
- Phone
- Safe
- Separate sitting area
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for VND 300000.0 per day.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: VND 600000 per vehicle (roundtrip, maximum occupancy 0)
- Rollaway bed fee: VND 300000.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- This property is managed by a private host, not a professional engaged in trade or business. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes window guards in each accommodation.
We should mention
- Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Property is also known as
Azen Lakeside Hotel Travel
Azen Lakeside & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel
Azen Lakeside Hotel & Travel Hanoi
Azen Lakeside Hotel & Travel Hotel Hanoi
Frequently asked questions
How close is Azen Lakeside Hotel & Travel to the airport?
Azen Lakeside Hotel & Travel is 14.1 mi (32-min drive) away from the Noi Bai Intl. Airport (HAN) airport, the closest popular airport to the property.
How much does it cost to stay at Azen Lakeside Hotel & Travel?
As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at Azen Lakeside Hotel & Travel on Nov 19, 2025 start from $44.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Azen Lakeside Hotel & Travel have an airport shuttle?
Azen Lakeside Hotel & Travel offers an airport shuttle 24 hours a day, at scheduled times, for a charge of VND 600000 per vehicle, roundtrip.
Does Azen Lakeside Hotel & Travel offer free breakfast?
Azen Lakeside Hotel & Travel does not offer free breakfast.
Is there a casino at Azen Lakeside Hotel & Travel?
No, there is no casino at this hotel.
What time is check-in at Azen Lakeside Hotel & Travel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.
Is there free parking at Azen Lakeside Hotel & Travel?
Free parking is not available at this hotel.
Does Azen Lakeside Hotel & Travel have a pool?
Azen Lakeside Hotel & Travel does not have a pool.
Does Azen Lakeside Hotel & Travel have a restaurant?
Yes, there are 10 restaurants on site.
Does Azen Lakeside Hotel & Travel have a spa?
This hotel has a spa, which features sports massages.
How close is Azen Lakeside Hotel & Travel to downtown Hanoi?
Azen Lakeside Hotel & Travel is 0.9 mi away from Hanoi.
Reviews
Azen Lakeside Hotel & Travel Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
10/10
Cleanliness
10/10
Staff & service
10/10
Property conditions & facilities
Rating 10 - Excellent. 1 out of 1 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 1 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 1 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 1 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 1 reviews
2 - Terrible
0