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Victoria Regal

2.0 star property
Hotel near West Lake in Hangzhou

Choose dates to view prices

Photo gallery for Victoria Regal

Exterior
Exterior
Special Room | Minibar, in-room safe, desk, iron/ironing board
Breakfast, lunch and dinner served
Lobby
Reviews
7.0

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
89 YAN AN ROAD ,HANGZHOU, 89, Hangzhou, Zhejiang, 310002
  • Popular LocationWest Lake9 min walk
  • Popular LocationWushan Night Market17 min walk
  • Popular LocationBroken Bridge4 min drive
  • AirportHangzhou (HGH-Xiaoshan Intl.)32 min drive

Room options

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Deluxe Suite, 1 King Bed

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Special Room

Special Room | Minibar, in-room safe, desk, iron/ironing board

Special Room

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds

  • 377 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite

Superior Suite | Living area | LCD TV, DVD player

Superior Suite

  • 470 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (New)

  • 420 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed

  • 380 sq ft
  • Sleeps 3
  • 1 King Bed

Family Suite, 1 Double Bed

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hangzhou

Shangcheng stay.A stay at this Shangcheng hotel places you steps from Westlake Yintai Commercial Center and within a 5-minute walk of Museum of Traditional Chinese Medicine. Zhu Bingren Bronze Art Museum and Hu Xueyan Former Residence are also within half a mile (1 km).

What's nearby

  • West Lake - 9 min walk
  • Wushan Night Market - 17 min walk
  • Broken Bridge - 4 min drive
  • Wulin Square - 4 min drive
  • Hangzhou Tower Shopping Mall - 5 min drive

Getting around

  • Ding'an Road Station - 6 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 33 min drive

Restaurants

  • 许留山 - 1 min walk
  • 喜洋洋铁板烧 - 1 min walk
  • 家有好面 - 1 min walk
  • 半岛美食自助总汇 - 1 min walk
  • Gold Stone - 1 min walk

About this property

Victoria Regal

Hotel near West Lake in Hangzhou
Victoria Regal offers its guests a health club and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge.

A business center and meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Victoria Regal. An airport shuttle (available on request) is available for a fee. Self parking is free.

  • 1 building
  • 179 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Coffee shop
  • Dining venue
Victoria Regal offers 179 air-conditioned accommodations with DVD players and minibars. LCD televisions come with satellite channels.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available.

Property amenities

Family friendly

  • Babysitting
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: CNY 68 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Health club
  • Sauna

Accessibility

  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV with satellite channels

Bathroom

  • Hair dryer
  • Towels

Food and drink

  • 24-hour room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately CNY 68 per person
  • Airport shuttle fee: CNY 400 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts major credit cards, Visa, Mastercard, and American Express.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Victoria Regal Hangzhou
Victoria Regal Hotel
Victoria Regal Hotel Hangzhou
Regal Hotel Hangzhou
Victoria Regal Hotel
Victoria Regal Hangzhou
Victoria Regal Hotel Hangzhou

Frequently asked questions

How close is Victoria Regal to the airport?

Victoria Regal is 17.9 mi (33-min drive) away from the Hangzhou (HGH-Xiaoshan Intl.) airport, the closest popular airport to the property.

Does Victoria Regal have an airport shuttle?

Victoria Regal offers an airport shuttle on request, for a charge of CNY 400 per vehicle, roundtrip.

Does Victoria Regal offer free breakfast?

Free breakfast isn’t provided at Victoria Regal, but breakfast is offered for a fee of CNY 68 per person.

Is there a casino at Victoria Regal?

No, there is no casino at this hotel.

What time is check-in at Victoria Regal?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Victoria Regal?

This hotel offers free self parking.

Does Victoria Regal have a pool?

Victoria Regal does not have a pool.

Does Victoria Regal have a restaurant?

Yes, there is a restaurant on site.

Does Victoria Regal have a spa?

This hotel doesn't have a spa, but it does offer spa services.

How close is Victoria Regal to downtown Hangzhou?

Victoria Regal is 2.6 mi away from Hangzhou.

Victoria Regal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 100 reviews" "
Rating 8 - Good. 52 out of 100 reviews" "
Rating 6 - Okay. 18 out of 100 reviews" "
Rating 4 - Poor. 10 out of 100 reviews" "
Rating 2 - Terrible. 7 out of 100 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mabel

So so
The only good thing was the shopping mall opposite. This is my first time in hz.. and if to choose again I will stay near hu bin harbour area with more shopping malls.. but a 2day 1night trip is enough for hz.
Stayed 1 night in Oct 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel badly maintain or no maintenance at all!!!
I will never return to this hotel again. We have chosen this hotel as my family has previously stayed in the hotel 2 years ago and it was good then. The hotel has deteriorated so much that it is not worse the while to stay in despite the good location. At check in, I requested for non-smoking room due to my sensitive wind pipe. Answer given by the check in staff was although the government in China has curbed smoking in the room, they cannot stop the guests from smoking in their room. What kind of control do the management has and looking at the state of the hotel, maintenance was poor or no maintenance at all. This hotel also allows their guests to leave their room door open while the guests were smoking heavily in the room!! There was also stain on the towel given. Most ridiculous was, I have asked to add a bed in the room. The kind of bed they added is not the standard roll away bed and there was no mattress given. The hotel has expected the guest to sleep on hard wooden plank!!! The hotel has the cheek to charge RMB250 for the wooden plank bed!!!! Better to pay more and stay at an international brand hotel!! I
Stayed 2 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Requested Non-Smoking room, but was allocated Smoking Floor on the 5th level. When the lift opens, the air is bad as you will walk passed the gambling room which the doors are widely opened, before you get to your room. Spoke to hotel front desk and was told the hotel is fully booked. However, we hardly see any guests in the hotel lobby and restaurant.
Stayed 2 nights in Sep 2017

4/10 Poor

M, Australia

Disliked: Property conditions & facilities, room comfort
Great Location - Terrible Hotel
Location is perfect. However, the entire hotel lobby and rooms smell terrible, worse than an ashtray it's hard to breath. You get what you pay for so the facilities are very basic and old but it's a great location so just be aware there is a reason the price is cheap.
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great location and nice hotel. The staff were very helpful too. Very comfortable rooms. Easy walk to metro station if needed. Lots of restaurants around the area and a very popular shopping area for tourists. Also nearby to beautiful temple. Will definitely stay again.
Stayed 1 night in Aug 2017

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2017

6/10 Okay

Ian, UK

Good location
The hotel was a little jaded, but clean enough. To compensate for that, great location with a number of attractions within a 10-15 minute walk.
Stayed 2 nights in May 2017

6/10 Okay

Haoyong

Disliked: Cleanliness
good location
It is in a good location near the west lake

6/10 Okay

Scott

Close to Westlake, but not thrilled
Not up to my personal standards. Expectations weren't a bit high for this hotel

4/10 Poor

passenger, san diego

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience
The staff was rude. The hotel smell terrible. It was not good experience. It is not worth the price we paid.xxxxxxxxxxxxxxx