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Novotel Southampton

4.0 star property
4-star hotel near Southampton Cruise Terminal

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Photo gallery for Novotel Southampton

Indulge in a diverse selection of freshly prepared meats, sausages, and side dishes at our buffet.
Relax in a stylish lounge area with sofas, armchairs, and a coffee table, surrounded by artwork and potted plants.
Stay active and focused at our gym, featuring weight machines, free weights, and cardio equipment.
Experience the urban charm of this Novotel hotel, situated near a bustling cruise ship dock and offering easy access to travel and leisure activities.
Welcome to our reception area, where a curved seating arrangement and a stunning chandelier create a warm atmosphere.

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • WestQuay Shopping Centre
    ‪6 min walk‬
  • Mayflower Theatre
    ‪9 min walk‬
  • Southampton Cruise Terminal
    ‪14 min walk‬
  • Southampton (SOU)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

8.2 out of 10
Very good
(61 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(7 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the neighborhood

Southampton

Central Southampton getaway .Within a 15-minute walk of this Southampton City Centre hotel, you'll find Southampton Cruise Terminal and WestQuay Shopping Centre. Grosvenor Casino and Leisure World are also within half a mile (1 km).

What's nearby

  • WestQuay Shopping Centre - 6 min walk - 0.4 miles
  • Mayflower Theatre - 9 min walk - 0.5 miles
  • Mayflower Park - 11 min walk - 0.6 miles
  • Southampton Cruise Terminal - 14 min walk - 0.7 miles
  • St. Mary's Stadium - 3 min drive - 1.3 miles

Getting around

  • Southampton Central Station - 7 min walk
  • Heathrow Airport (LHR) - 85 min drive

Restaurants

  • ‪John Lewis & Partners - ‬13 min walk
  • ‪Costa Coffee - ‬7 min walk
  • ‪Bill's - ‬5 min walk
  • ‪The Mayflower Village - ‬9 min walk
  • ‪Ikea, Southampton - ‬4 min walk

About this property

Novotel Southampton

4-star hotel near Southampton Cruise Terminal
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 10 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 5 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. Accommodations are furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, French, Italian, Polish, Portuguese, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room sofa bed

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Pool
  • Scooter/moped rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately GBP 18.00 per person
  • Self parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Frequently asked questions

How close is Novotel Southampton to the airport?

Novotel Southampton is 10.7 mi (18-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does Novotel Southampton have an airport shuttle?

Airport shuttle services are not available at Novotel Southampton.

How close is Novotel Southampton to the beach?

This hotel is 3.1 mi (12-min drive) from Weston Hard Woolston Beach and 7 mi (20-min drive) from Hamble Common Beach. Don't forget your sunscreen!

Does Novotel Southampton offer free breakfast?

Free breakfast isn’t provided at Novotel Southampton, but to-go breakfast is offered for a fee of GBP 18.00 per person.

Is there a casino at Novotel Southampton?

No, there is no casino at this hotel, but Grosvenor Casino (6-min walk) is nearby.

What time is check-in at Novotel Southampton?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Novotel Southampton?

Free parking is not available at this hotel. Self parking is available for GBP 12 per night.

Does Novotel Southampton have a pool?

Yes, there's a pool.

Does Novotel Southampton have a restaurant?

Novotel Southampton is home to Elements, which features international cuisine.

Does Novotel Southampton have a spa?

There are no spa services available at this hotel.

How close is Novotel Southampton to downtown Southampton?

Novotel Southampton is 0.6 mi away from Southampton.

Novotel Southampton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 390 out of 1004 reviews
Rating 8 - Good. 308 out of 1004 reviews
Rating 6 - Okay. 162 out of 1004 reviews
Rating 4 - Poor. 80 out of 1004 reviews
Rating 2 - Terrible. 64 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Alan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rohan

Stayed 1 night in Apr 2025

2/10 Terrible

ahmed

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

brad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to City Cruise Terminal if your ship is docked at that one.
Stayed 1 night in Apr 2025

10/10 Excellent

Natasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay.

Good stay, didnt realise there was no A/C, but not a main problem. Getting unto the shower (over the bath side) was awkward, one in the shower it was very slippy underfoot. Front of desk stasff were very friendly and helpfull
Stayed 1 night in Apr 2025

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Overnight stay prior to cruise the following day. Room really big and clean, toilet separate from The shower/bath room, not sure I like that . Staff lovely, didn’t have breakfast. Man on the bar very friendly and chatty. Lovely stay
Stayed 1 night in Mar 2025

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Neil

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Drilling in the morning

They started drilling right next to my room at 9am. No one told us this was going to happen. Pretty bad.
Stayed 1 night in Apr 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Sean

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Yang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
clean but no air conditioner and also when we arrived the room not yet prepared 😕
Stayed 1 night in Mar 2025

8/10 Good

Vicki

Stayed 1 night in Mar 2025

10/10 Excellent

Alan, Manningtree

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Easy access, large carpark, very close to Dock gate 10, short drive to dock gate 4. Shops and restaurants nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good - with plentiful items.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

8/10 Good

Sue

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Ideal for the port not far from the train station. Everything so close together ❤️
Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was fine, good for the rate we paid. Hotel lobby smelled terribly of fish but our room did not smell and the hotel was within walking distance to the Southampton port where we caught our cruise ship
Stayed 1 night in Mar 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Nathan

Stayed 1 night in Feb 2025

6/10 Okay

Attila

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once a good hotel trying to do its best, with cleanliness being the biggest weakness. The chargeable car park is shared with 3 hotels and prepaid parking is based on first come first served.
Stayed 3 nights in Mar 2025