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Holiday Inn Basingstoke by IHG

4.0 star property
4-star hotel near Festival Place

Choose dates to view prices

Photo gallery for Holiday Inn Basingstoke by IHG

Breakfast, lunch, dinner served; British cuisine
Breakfast, lunch, dinner served; British cuisine
Exterior
Standard Room, 2 Twin Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • Room service
  • 24/7 front desk

Explore the area

Map
Grove Road, Basingstoke, England, RG21 3EE
  • Festival Place
    ‪2 min drive‬
  • The Anvil
    ‪2 min drive‬
  • Milestones Museum
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, Multiple Beds (1 Queen Bed & 2 Twin Beds)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Double Sofa Beds

About the neighborhood

Basingstoke

In suburbs.Within 2 miles (3 km) of this Basingstoke hotel, you'll find Festival Place and The Anvil. Basingstoke Leisure Park and Milestones Museum are also within 3 miles (5 km).

What's nearby

  • Festival Place - 2 min drive - 1.1 miles
  • The Anvil - 2 min drive - 1.1 miles
  • Milestones Museum - 3 min drive - 2.3 miles
  • Basingstoke Leisure Park - 4 min drive - 2.5 miles
  • The Vyne - 8 min drive - 5.9 miles

Getting around

  • Basingstoke Station - 8 min drive
  • Farnborough (FAB) - 33 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪The Maidenhead Inn - ‬18 min walk
  • ‪The Tea Bar - ‬17 min walk
  • ‪Mayflower Chinese Restaurant - ‬17 min walk
  • ‪Duck & Tipple - ‬18 min walk

About this property

Holiday Inn Basingstoke by IHG

4-star hotel near Festival Place
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 807 square feet (75 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Basingstoke by IHG. Self parking is free.

This 4-star Basingstoke hotel is smoke free.

  • 1 building
  • 86 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 807 sq ft of conference space
  • 75 sq m of conference space
  • Built in 1970
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Basingstoke by IHG offers 86 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Basingstoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - GB 207421736
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses wind, solar, and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is GB 207421736. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. This property uses wind, solar, and geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Basingstoke Holiday Inn
Holiday Inn Basingstoke
Holiday Inn Hotel Basingstoke
Holiday Inn Basingstoke Hampshire
Holiday Inn Basingstoke Hotel Basingstoke
Holiday Inn Basingstoke Hotel
Holiday Inn Basingstoke
Basingstoke By Ihg Basingstoke
Holiday Inn Basingstoke by IHG Hotel
Holiday Inn Basingstoke an IHG Hotel
Holiday Inn Basingstoke by IHG Basingstoke
Holiday Inn Basingstoke by IHG Hotel Basingstoke

Frequently asked questions

How close is Holiday Inn Basingstoke by IHG to the airport?

Holiday Inn Basingstoke by IHG is 18.8 mi (33-min drive) away from the Farnborough (FAB) airport, the closest popular airport to the property.

Does Holiday Inn Basingstoke by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Basingstoke by IHG.

Does Holiday Inn Basingstoke by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Basingstoke by IHG, but English breakfast is offered for a fee of GBP 16.95 per person. It's available on weekdays from 6:30 AM to 9:30 AM and weekends from 7:30 AM to 10:30 AM.

Is there a casino at Holiday Inn Basingstoke by IHG?

No, there is no casino at this hotel.

What time is check-in at Holiday Inn Basingstoke by IHG?

Check-in start time: 2:00 PM; Check-in end time: 8:00 AM.

Is there free parking at Holiday Inn Basingstoke by IHG?

This hotel offers free self parking.

Does Holiday Inn Basingstoke by IHG have a pool?

Holiday Inn Basingstoke by IHG does not have a pool.

Does Holiday Inn Basingstoke by IHG have a restaurant?

Holiday Inn Basingstoke by IHG is home to Open Lobby, which features British cuisine.

Does Holiday Inn Basingstoke by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Basingstoke by IHG to downtown Basingstoke?

Holiday Inn Basingstoke by IHG is 0.7 mi away from Basingstoke.

Holiday Inn Basingstoke by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 230 out of 547 reviews
Rating 8 - Good. 189 out of 547 reviews
Rating 6 - Okay. 76 out of 547 reviews
Rating 4 - Poor. 31 out of 547 reviews
Rating 2 - Terrible. 21 out of 547 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
S
Stayed 1 night in Apr 2025

4/10 Poor

MARK

Disliked: Property conditions & facilities, room comfort

Lack of Investment

The hotel is looking very tiered, there are no showers and disabled amenities in the rooms are limited, Wife had broken leg 4 weeks before we were due to stay but the only rooms that would suit us as no lift was ground floor, we have stayed here about four times in the last ten years, but this will be our last as the accommodation & prices don’t reflect any investment.
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Stayed 1 night in Mar 2025

10/10 Excellent

wendy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel for short stays

It's a very nice hotel, situated well not expensive our breakfast was lovely lots of choice
Stayed 1 night in Mar 2025

10/10 Excellent

Kaysha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Elizabeth

Stayed 2 nights in Mar 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay again, very friendly staff.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not going back, heating not working, no hot water

Room was cold - no heating - unit had a spanner - needed servicing. Restaurant closed, but bar fish and chips were lovely. No hot water in the room - very unhappy about this. Breakfast was luke warm not hot. Expected better for the price from a Holiday Inn.
Stayed 1 night in Mar 2025

8/10 Good

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Amenities
Always consistently good, staff always pleasant helpful and friendly.
Stayed 2 nights in Mar 2025

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible overpriced decaying relic

A terrible decaying relic that should probably be pulled down. Greeted by parking eye if you get fined for pushing the wrong button (tough) Then proceeding through automatic doors trying to rattle themselves off the hinges. No investment this century. Beds are ridiculously uncomfortable, Just about every surface is heavily stained, Lights make no sense, hugely overpriced at a push 2 star hotel. Would avoid at all costs. 2 star property with 4 star price tag, much better available for alot less nearby.
Stayed 1 night in Mar 2025

10/10 Excellent

Chien-Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, property conditions & facilities, room comfort

Visiting friends

The hotel was in a great place for us as we were visiting friends. The room was clean and everything was good for my disabled husband. We had breakfast both morning and the food was good even offering to cook fried or poached eggs fresh. Sumira was the waitress and she was very attentive and friendly. Kate was in reception when we checked out and she also was very friendly and helpful. All in all a good experience will be returning.
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good. Excellent access to food and drinks
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now our third visit to this hotel and it is our go-to hotel in Basingstoke. You cannot ask for more helpful, kindly and welcoming staff. They always go the extra mile. Professional, pro-active, engaged with our needs. Great location on the outer ring road, conveniently located for snacking outlets (M & S food, Asda) offering great picnic food. Rooms are clean, well-lit and well designed. Good sound insulation between rooms, excellent sound insulation from the outside, so zero traffic noise. Offsite fitness facilities, pleasant restaurant and upstairs lounge. Great breakfasts. I enjoyed an excellent grilled salmon and salad, my husband had a great steak. Thank you everyone for being so kind and helpful again.
Stayed 4 nights in Jan 2025

2/10 Terrible

Rami

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was cold; the heater didn't work, and they tried moving us to 2 other rooms, with the same results, and dirtier rooms that smelled like mold
Stayed 1 night in Jan 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the exterior was a bit dated, the interior was clean and well maintained. Easy parking.Staff were welcoming. Room fresh and pleasant. Breakfast enjoyable. Only downside- noisy neighbours at 6am Saturday.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

OUTDATED AND COLD

Room did not have heating, one small portable heater available that did not heat up the room. Bathroom was freezing even with the towel heater on. Hot water took about 5 minutes to start. Not a great experience. Hotel was clean and tidy though and staff were friendly.
Stayed 1 night in Jan 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do Not Stay here in the winter!

We arrived on a very cold day, quite cold from travelling. The hotel was not that warm in the reception or bar area. No heating was on in our room, and it took a long time to start to warm up. it was a guaranteed booking, and even if we had not turned up we would have paid. Since it was one of the coldest days ( so far) of the winter, someone could have put the heating on. The bathroom was a disaster - only a small towel rail to heat it, and 3 outside walls plus an outside vented extractor. Totally impossible to bath, or shower as very cold. We made a complaint and are awaiting a result. no doubt for most nights it would have been acceptable, but with ice everywhere, a bit more thought would have made things so much better. Food in the evening pretty dire - tinned soup and a roll with no butter - really for £6? I will not stay in Holiday Inns again, although my past experiences have all been good ,
Stayed 1 night in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent all round.

Rated all as excellent. You can trust Basingstoke Holiday Inn. It was an excellent room with nice lighting ambience. Breakfast (full English), you guessed it - excellent. James Hubbuck.
Stayed 1 night in Dec 2024

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and nice breakfast
Stayed 1 night in Dec 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service
Disliked: Room comfort

Good priced hotel

Nice hotel, friendly staff. Noise from room above and doors slamming. Will stay again, but bring my own pillow. Pillows are lumpy.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Stayed 1 night in Dec 2024