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4.6 out of 5

"Initial room assignment did not accommodate my wife's walking limitations, however, resort staff more than made up for it with a new room !! As senio ... " More

By a verified traveler on Sat 15 Jul 2023

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Hotel Description

Beachfront resort with 3 restaurants in Hamilton Parish

On the beach

Your stay at this Hamilton Parish resort places you within a 10-minute walk of Blue Hole Park and Crystal Caves. Also, Bermuda Perfumery is within half a mile (1 km) and Abbot's Cliff Park is within 3 miles (5 km).

Private beach, 24-hour fitness

This resort features a private beach, a water park, and 3 restaurants. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy the 4 outdoor tennis courts and perks like free self parking and free WiFi.

Ocean View Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$320* Per night/room Mar 20 - Mar 21

Oceanfront Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oceanfront Superior Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Deluxe Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ocean View Superior Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Oceanfront Superior King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grotto Bay Beach Resort ratings based on 30 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grotto Bay Beach Resort

Everyone (13) Couples (5) Family (12)
3 out of 5

Posted by on Jul 16, 2023

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4 out of 5
Initial room assignment did not accommodate my wife's walking limitations, however, resort staff more than made up for it with a new room !! As seniors with walking limitations this resort was too hilly. Staff made up for it providing rides wherever we wanted to go on the property but in future I will have to do a better job researching Bermuda hotels/resorts

Posted by on Jul 15, 2023

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5 out of 5
Beautiful setting

Posted by on Jan 2, 2023

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Comment from Hotel Management

Jan 24, 2023 by D D'Amato

Joanne, thank you for choosing Grotto Bay! We hope to welcome you back soon.

5 out of 5
Staff was amazing; place immaculate and everything we were looking for.

Posted by on May 23, 2022

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5 out of 5

Posted by on Apr 16, 2022

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4 out of 5
The bay was beautiful and calm. The gardens were nice. Too many cockroaches!! We were very stressed checking out because our Covid tests did not come back. We had to pay over $80 to rush into Hamilton by cab for a rapid Covid test. This made us extremely upset and aggravated and spoiled a relaxing vacation. Also the snorkeling cruise was a rip off and the owner Norman was rude when we told him

Posted by on Sep 19, 2021

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5 out of 5

Posted by on Aug 17, 2021

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5 out of 5

Posted by on Dec 30, 2020

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5 out of 5
I loved that my room was right on the water. We could hear the waves from our bed. There also beautiful caves on the property. Their spa is located in one of the caves.

Posted by , from Los Angeles on Jun 14, 2020

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5 out of 5
the bathroom was flooded and we eventually got moved after waiting in limbo for quite a while. Then service was fine. adjoining rooms were awful for avoiding screaming kids!!!

Posted by on Mar 20, 2020

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About the Grotto Bay Beach Resort

Location 11 Blue Hole Hill, Hamilton Parish, CR04

Renovations + Closures

The property will be renovating from August 14 2023 to April 30 2024 (completion date subject to change). The following areas are affected:

  • Dining venue(s)
  • Meeting facilities

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

All-inclusive Details

  • Gratuities included
  • Additional gratuities accepted
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • Snorkeling included
  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Tennis included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Onsite live performances included
  • A la carte dining included
  • Onsite entertainment and activities included

Property Features

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort like a water park (surcharge), an outdoor pool, and outdoor tennis courts. There are 3 restaurants on site, along with a coffee shop/cafƩ. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is free in public spaces. This beach resort also offers a 24-hour fitness center, a garden, and a terrace. Free self parking is available. Smoking is allowed in designated areas at this Hamilton Parish resort.

  • 201 guestrooms or units
  • 3 dining venues
  • Meeting rooms
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 4
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Grotto Bay Beach Resort offers 201 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

A private beach, 4 outdoor tennis courts, and a water park (surcharge) with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Cave exploring/spelunking on site
  • Kayaking on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Bicycle rentals nearby
  • Scooter/moped rentals on site
  • Bicycle rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses eco-friendly cleaning products

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.Ā This property uses eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in each accommodation.

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 4
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 27.00 for adults and USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grotto Bay Beach
  • Grotto Bay Beach Bailey's Bay
  • Grotto Bay Beach Resort
  • Grotto Bay Beach Resort Bailey's Bay
  • Grotto Bay Hamilton Parish
  • Grotto Bay Beach Resort Resort
  • Grotto Bay Beach Resort Hamilton Parish
  • Hotel Grotto Bay Beach
  • Grotto Bay Beach Resort Hamilton Parish
  • Grotto Bay Beach Hamilton Parish
  • Grotto Bay Beach Resort Resort Hamilton Parish

You should know

  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.