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4.2 out of 5

"Great place, close to airport and other attractions ,easy check in and out ,very friendly and helpful staff , always something to do and the food was ... " More

By a verified traveler on Thu 23 Aug 2018

Hotel Description

3.5-star beachfront resort with 3 restaurants

On the beach

Within a 10-minute walk of the resort, you'll find Crystal Caves and Bermuda Perfumery. Also, Blue Hole Park is within half a mile (1 km) and Abbot's Cliff Park is within 2 miles (3 km).

Private beach, outdoor pool

This smoke-free resort features a private beach, free water park access, and a full-service spa. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 201 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, hair dryers, and safes are also available.

Superior Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$289* Per night/room Nov 1 - Nov 2

Superior Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grotto Bay Beach Resort ratings based on 114 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grotto Bay Beach Resort

Everyone (28) Couples (2) Family (9)
4 out of 5
Overall I was happy with my vacation at Grotto Bay

Posted by , from Staten Island NY on Aug 24, 2019

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5 out of 5
The underground cave was beautiful and you could swim in it. The food was top notch and the staff was extremely friendly and provided outstanding service. The grounds were well kept and the beach was calm and a great place to snorkel and see all types of fish.

Posted by on Aug 18, 2019

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3 out of 5
The beach is very small for the amount of people that are at the resort. There was no lock on the gym room. We did have a problem with cock roaches coming in to our room at night. We also had a toddler next door who screamed the entire 5 days we were there. The walls are paper thin and the child was very loud. The staff is incredible. Very friendly and helpful.

Posted by , from Connecticut on Jul 10, 2019

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5 out of 5
LOVE the caves on the property and all the animals - cats, chickens, skinks - awesome. The staff are amazing - especially the dining folks. The bay is unbelievably refreshing, and the water sports are first-rate. I can't wait to go back!! Wish I had known about the "All Inclusive" feature - that should be shown on Travelocity please!

Posted by on Jul 1, 2019

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4 out of 5

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jul 1, 2019 by Ashley Smith

Dear Sir or Madam, Thank you for taking the time to rate your experience with us. We look forward to welcoming you again soon. Regards, Ashley Smith

5 out of 5
Loved the "ALL INCLUSIVE" the Beach !! Had to leave my husband home, you could use at least one building with elevator , he is handicapped .

Posted by on May 16, 2019

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Comment from Hotel Management

Jul 1, 2019 by Ashley Smith

Dear Sir or Madam, Thank you for taking the time to leave us a review. We're happy to read you enjoyed your stay with us. We appreciate your feedback. We look forward to welcoming you again soon. Regards, Ashley Smith

5 out of 5
The view was beautiful, the room was very nice and clean, the service was with a smile, we were close to everything the restaurant, the beach, the pool, the water sports, the bus stop the locals are helpful and will to tell you how to get to where you need to go. They all speak english. Very expensive in Bermuda but we had a great vacation.

Posted by on Mar 27, 2019

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Comment from Hotel Management

Mar 28, 2019 by Grotto Bay Team

Thank you for choosing Grotto Bay! We greatly appreciate you taking the time to post your review as your feedback is extremely important to us. Happy to read that you enjoyed our amenities and friendly service. Your comments will be shared with the team. We are looking forward to welcoming you back in the future!

5 out of 5
There wasn't anything that I disliked about this property. Everything was absolutely beautiful and the staff was wonderful.

Posted by on Mar 7, 2019

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Comment from Hotel Management

Mar 11, 2019 by Grotto Bay Team

Thank you for choosing Grotto Bay Beach Resort Dequlah! We are thrilled to hear that you enjoyed our beautiful resort and friendly staff. We are looking forward to welcoming you back.

5 out of 5
I loved that the property had caves to explore. The lobby is inviting and very nice. I also loved the accessibilty to the bus system right in front of the resort. The pool was warm and nice but chlorine levels seemed high. I was disappointed that the hot tub wasn't working. I hope they update it and make it larger. It looked very small. The beach area was clean and beautiful. Loved the grounds. Very nicely kept and beautiful. We enjoyed ourselves and will come again. Bermuda is a gorgeous island.

Posted by , from Wells, Maine on Feb 22, 2019

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Comment from Hotel Management

Feb 25, 2019 by Grotto Bay Team

Thank you for choosing Grotto Bay Lisa! We are thrilled to hear that you enjoyed your stay with us. Great news, our jacuzzi is being renovated! We look forward to welcoming you back and showing you our improvements.

5 out of 5
The location is excellent and the view from our room spectacular.

Posted by on Feb 20, 2019

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Comment from Hotel Management

Mar 11, 2019 by Grotto Bay Team

Thank you for choosing Grotto Bay Beach Resort! We look forward to welcoming to back in the future.

About the Grotto Bay Beach Resort

Location 11 Blue Hole Hill, Hamilton Parish, CR04

All-inclusive Details

  • Kayaking included
  • Sailing included
  • Yoga classes/lessons included
  • Pilates classes/lessons included
  • Windsurfing included
  • Taxes included
  • Onsite entertainment and activities included
  • Buffet and à la carte dining
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Tennis included
  • Food and beverage restrictions apply
  • Surcharge for premium or imported alcoholic beverages
  • Surcharge for bottled wine
  • All non-motorized water sports included
  • Onsite live performances included
  • Snorkeling included

Property Features

Simply step outside to unwind on the resort's beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grotto Bay Beach Resort like a complimentary water park and an outdoor pool. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi. This beach resort also offers outdoor tennis courts, a fitness center, and a garden. Free self parking is available. This 3.5-star Hamilton Parish resort is smoke free.

  • 201 guestrooms or units
  • 3 dining venues
  • 1076 sq ft of conference space
  • 100 sq m of conference space
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Outdoor pool
  • Indoor pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 4
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: St. George's (BDA-L.F. Wade Intl.) (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Grotto Bay Beach Resort offers 201 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

A private beach, outdoor tennis courts, and a complimentary water park with waterslides are featured at the resort. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Bicycle rentals on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Personal motorized watercraft on site
  • Sailing nearby
  • Windsurfing nearby

Spa Services

Natura Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 5
  • Thai massage
  • Reflexology
  • Sports massage
  • Manicures and pedicures
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22.50 for adults and USD 11.25 for children (approximately)
  • Late check-out fee: USD 359 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grotto Bay Beach
  • Grotto Bay Beach Bailey's Bay
  • Grotto Bay Beach Resort
  • Grotto Bay Beach Resort Bailey's Bay
  • Grotto Bay Hamilton Parish
  • Grotto Bay Beach Resort Resort
  • Grotto Bay Beach Resort Hamilton Parish
  • Hotel Grotto Bay Beach
  • Grotto Bay Beach Resort Hamilton Parish
  • Grotto Bay Beach Hamilton Parish
  • Grotto Bay Beach Resort Resort Hamilton Parish
url importing https://www.travelocity.com/Hamilton-Parish-Hotels-Grotto-Bay-Beach-Resort.h15124-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.