82.0% Based on 2596 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

5-star luxury hotel near Neuer Wall

Central Hamburg getaway

Within a 10-minute walk of this Neustadt hotel, you'll find Neuer Wall and Bleichenhof-Passage Hamburg. St. Nikolai Church and Hamburg City Hall are also within half a mile (1 km).

Multiple dining options

This luxury hotel features 2 restaurants, a bar/lounge, and a health club. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the sauna and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, LCD TVs

The 233 soundproofed guestrooms offer free WiFi and free wired Internet, as well as 24-hour room service. LCD TVs come with satellite channels, and other amenities include minibars and free newspapers.

Standard Room (Zimmer)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$151 per night

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room (Zimmer)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (Zimmer)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

82.0% of guests recommend out of 2596 reviews

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About the Steigenberger Hotel Hamburg

Location Heiligengeistbruecke 4, Hamburg, HH 20459

Property Features

Steigenberger Hotel Hamburg offers its guests a health club and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 431 square feet (40 square meters). Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available. This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 233 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1992
  • Bar or lounge
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hamburg (HAM) (12.9 km / 8 mi)
  • Train station: Hamburg Central Station (2.3 km / 1.4 mi)
  • Metro station: Stadthausbrücke S-Bahn (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Steigenberger Hotel Hamburg offers 233 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Movies for purchase
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7 AM and noon.

Bistro am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).

Restaurant am Fleet - This restaurant serves breakfast only.

Pianobar - Onsite piano bar.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 45 per night.

Pets

  • Pets: EUR 25 per pet, per day

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Self parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg Steigenberger Hotel
  • Steigenberger Hamburg
  • Steigenberger Hotel Hamburg
  • Steigenberger Hamburg Hotel Hamburg
  • Steigenberger

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.