"Excellent stay and nice and very pleasant staff (with one exception though, a lady that probably was tired and lectured us when we did not have the ca ... " More
City center stay
Your stay at this Hamburg City Center hotel places you within 2 miles (3 km) of Miniatur Wunderland and Elbe Philharmonic Hall. Museum of Arts and Crafts Hamburg and Moenckebergstrasse are also within half a mile (1 km).
Free breakfast
Self parking is available and the hotel's multilingual staff can provide around-the-clock assistance. Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Luggage storage and a safe deposit box are also provided.
Sep 24, 2021 by Novum Hotel Eleazar Hamburg
Dear guest, Thank you so much for your very good rating. We are happy that you had an excellent stay with us but we regret that you had issues to get your key without the card one evening. Of course we have to check the card before you will get your key because of the safety. We sincerely apologize if our staff did not find the appropriate way to explain this to you. We are looking forward to your next stay at our hotel. With best regards Your Novum Hotel Eleazar Hamburg team
Free breakfast is served daily. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and a front desk safe are also featured at the business-friendly Novum Hotel Eleazar City Center. Parking is available for a fee. This 3-star Hamburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Novum Hotel Eleazar City Center offers 104 accommodations with safes and hair dryers. These individually furnished accommodations include desks. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Eurocard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.
