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Motel One Hamburg-Altona

3-star hotel near Hagenbeck Zoo

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Photo gallery for Motel One Hamburg-Altona

A breakfast buffet with various food options including fruits, cereals, and dairy products.
A modern living room with a leather sofa, teal chairs, a fireplace, and a cityscape painting.
Unclassified image, 3 of 44, button
A bar area with shelves of liquor bottles, a coffee machine, and a counter with a coffee display.
A hotel room with two beds, a large window, a blue headboard, and artwork on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar

Explore the area

View in a map
Kieler Straße 171, Hamburg, HH, 22525
  • Place, Holsten Brewery
    ‪5 min drive‬
  • Place, Theatre Neue Flora
    ‪6 min drive‬
  • Place, University of Hamburg
    ‪9 min drive‬
  • Airport, Hamburg (HAM)
    ‪28 min drive‬

Room options

View all photos for Room, 1 Queen Bed (THE ONE)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 Queen Bed (THE ONE)

9.6 out of 10
Exceptional
(12 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Room, 1 King Bed (THE ONE)

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Room, 1 King Bed (THE ONE)

8.4 out of 10
Very good
(12 reviews)
  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room (ONE)

A hotel room with a blue tufted headboard, white bedding, and artwork depicting ships and maritime scenes on the wall.

Family Room (ONE)

  • Sleeps 3
  • 1 Queen Bed OR 1 King Bed
  • Free WiFi

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About the neighborhood

Hamburg

City center stay.Your stay at this Eimsbuettel hotel places you within 2 miles (3 km) of Theatre Neue Flora and University of Hamburg. Hagenbeck Zoo and Reeperbahn are also within 3 miles (5 km).

What's nearby

  • Holsten Brewery - 5 min drive - 1.2 miles
  • Theatre Neue Flora - 6 min drive - 1.4 miles
  • Wohlers Park - 7 min drive - 1.6 miles
  • Delphi Show Palast - 7 min drive - 1.6 miles
  • University of Hamburg - 9 min drive - 2.2 miles

Getting around

  • Tiedemannstraße Bus stop - 8 min walk
  • Lutterothstrasse U-Bahn - 13 min walk
  • Hamburg Airport (HAM) - 24 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Vineyard Hamburg GmbH - ‬15 min walk
  • ‪Galopper - ‬12 min walk
  • ‪Copacabana Coffee - ‬16 min walk
  • ‪Anici Vietnamese Eatery - ‬16 min walk

About this property

Motel One Hamburg-Altona

3-star hotel near Hagenbeck Zoo
As a guest of Motel One Hamburg-Altona, you'll find a terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Motel One Hamburg-Altona also features express check-out and an elevator. For a fee, parking is available.

This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 5 levels
  • Built in 2006
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
Motel One Hamburg-Altona offers 245 accommodations with hair dryers. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 15 per night)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 16.90 to 17.90 per person
  • A bar/lounge

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.90 to 17.90 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Motel One Hamburg-Altona
Motel One Hotel Hamburg-Altona
Motel One Hamburg-Altona Hotel
Hotel One Hamburg Altona
Motel 1 Hamburg - Altona
Motel One Hamburg - Altona Hotel Hamburg
Motel One Hamburg Altona
Motel One Hamburg Altona
One Hamburg Altona Hamburg
Motel One Hamburg - Altona Hotel
Motel One Hamburg - Altona Hamburg
Motel One Hamburg - Altona Hotel Hamburg

Frequently asked questions

How close is Motel One Hamburg-Altona to the airport?

Motel One Hamburg-Altona is 10.7 mi (24-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Motel One Hamburg-Altona?

As of Aug 25, 2026, prices found for a 1-night stay for 2 adults at Motel One Hamburg-Altona on Sep 6, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Motel One Hamburg-Altona have an airport shuttle?

Airport shuttle services are not available at Motel One Hamburg-Altona.

How close is Motel One Hamburg-Altona to the beach?

This hotel is 8.6 mi (38-min drive) from inoffizieller FKK Strand and 10.9 mi (44-min drive) from Elbstrand. Don't forget your sunscreen!

Does Motel One Hamburg-Altona offer free breakfast?

Free breakfast isn’t provided at Motel One Hamburg-Altona, but buffet breakfast is offered for a fee of between EUR 16.90 and 17.90 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Motel One Hamburg-Altona?

No, there is no casino at this hotel, but Casino Reeperbahn (5-min drive) and Casino Esplanade (6-min drive) are nearby.

What time is check-in at Motel One Hamburg-Altona?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Motel One Hamburg-Altona?

Free parking is not available at this hotel. Self parking is available for EUR 15 per night.

Does Motel One Hamburg-Altona have a pool?

Motel One Hamburg-Altona does not have a pool.

Does Motel One Hamburg-Altona have a spa?

There are no spa services available at this hotel.

How close is Motel One Hamburg-Altona to downtown Hamburg?

Motel One Hamburg-Altona is 2.7 mi away from Hamburg.

Motel One Hamburg-Altona Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 469 reviews
Rating 8 - Good. 199 out of 469 reviews
Rating 6 - Okay. 48 out of 469 reviews
Rating 4 - Poor. 8 out of 469 reviews
Rating 2 - Terrible. 8 out of 469 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Fernando Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good hotel and service
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

MAX

Liked: Cleanliness, staff & service
Hôtel médium on confort, bathroom without enough level, small room, regarding the price could be better
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Raphael

Liked: Cleanliness, staff & service
Past
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Ivars A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean but sterile decor in rooms

Had to check in a few hours early.. reception staff was very friendly and helpful. helped make several prints from their printer. Rooms however, where clean and comfortable but somewhat small, austere and lacked some practical/functional features like towel bars and hooks in the bathroom.
Stayed 6 nights in Oct 2025
Verified review

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
our stay for one night in germany was comfortable but we were a little disappointed by the lack of drinking water and tea making facilities in the rooms.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

Stephanie

Read positive reviews about the hotel however located in unsafe area of town. Used train and bus to reach hotel and didn’t feel comfortable at all. Room was very noisy as well and couldn’t sleep due to notice from adjourning room. Staff was very cold and uninviting.
Verified review

8/10 Good

Stefanie Falk-Will, Jörg Horst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr nettes Personal, Frühstück nicht genutzt, Parkhaus zu finden war etwas schwierig wegen der Baustelle.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer und Bett ausreichend groß, und bot alles was man braucht. Frühstück hatten wir nicht gebucht. Lage ist etwas abseits der Innenstadt, aber das weiß man ja vorher. 15min Fußweg zur S-Bahn waren machbar
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, property conditions & facilities
Wir haben bereits mehrfach in verschiedenen Häusern von Motel One übernachtet und waren bislang stets zufrieden. Umso enttäuschender war unser jüngster Aufenthalt, der leider deutlich hinter unseren bisherigen Erfahrungen zurückbleibt. Die Betten empfanden wir als ausgesprochen ungemütlich, was insbesondere an den sehr harten und groben Kissen sowie an der insgesamt minderwertig wirkenden Bettwäsche lag. Ein erholsamer Schlaf war unter diesen Umständen kaum möglich. Besonders unangenehm war zudem eine Situation am Morgen: Gegen 9:15/9:20 Uhr klopfte die Reinigungskraft nur sehr kurz an und betrat anschließend ohne abzuwarten direkt das Zimmer. Dieses Vorgehen empfinden wir als nicht angemessen und störend für die Privatsphäre der Gäste. Insgesamt entspricht dieser Aufenthalt leider nicht dem Standard, den wir bisher mit Motel One verbunden haben. Wir hoffen sehr, dass es sich hierbei um eine Ausnahme handelt und zukünftige Aufenthalte wieder das gewohnte Niveau erreichen.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Aufenthalt war prima und es ist klagen auf hohem Niveau, dass die Klimaanlage etwas zu warm war und es zum Frühstück keine warmen Gerichte gab. Wir kommen gerne wieder. Die Mitarbeiter und Mitarbeiterinnen waren alle sehr freundlich und hilfsbereit. Das parken in der Tiefgarage war unkompliziert.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Pia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles wunderbar, sauber, bequeme Betten, Parkplatz, freundliches Personal und Frühstück ok :)
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Belles chambres, modernes et propres, la dessus il n'y a rien à redire. Par contre le parking est largement trop petit, et les chambres sur l'a vant legerement trop bruyantes.. Sinon bon séjour
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer, nettes Personal, verkehrsgünstig gelegenes Hotel
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
Das Personal war sehr freundlich, das Zimmer sauber und gepflegt. Für ein paar Tage vollkommen ausreichend.
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Martine

Liked: Cleanliness, amenities
De kamer is klein, maar keurig en gezellig ingericht. Bij binnenkomst is er op het tv scherm een brandend haardvuur te zien.
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Mohammad Momtaz

Disliked: Cleanliness, amenities, property conditions & facilities
Schlechte Rezeption-Mitarbeiter… Schlechteste Parkhaus des Hotels.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Ginger

Liked: Cleanliness, amenities, property conditions & facilities
Laut an der Straße, sonst gut.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Frühstück
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Carolin

Liked: Cleanliness, property conditions & facilities
Sehr nettes Personal. Zimmer dennoch sehr klein für diesen Preis. Auch ein kleiner Kühlschrank wäre wünschenswert (gibt‘s mittlerweile fast ja in jeder anderen Hotelkette)
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles bestens
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Holger

Liked: Cleanliness, staff & service
Zu teuer für die Leistung
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Tadashi Hara

Liked: Cleanliness, staff & service, amenities
Le personnel aimable, la chambre très propre et le bon petit déjeuner c’est un très bon établissement !
Stayed 12 nights in Nov 2025
Verified review

8/10 Good

Priska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
posizione comoda, staff gentile, albergo e camere puliti. acqua da bere in generale sarebbe gradito. (bottiglia in stanza o da servirsi in reception)
Stayed 1 night in Oct 2025