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JUFA Hotel Hamburg HafenCity

4.0 star property
Family-friendly 4-star hotel near Miniatur Wunderland

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Photo gallery for JUFA Hotel Hamburg HafenCity

Terrace/patio
Reception
Daily buffet breakfast (EUR 21 per person)
Children's activities
Triple Room | Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Pet friendly

Explore the area

View in a map
Versmannstrasse 12/14, Hamburg, 20457
  • Place, Mehr!-Theater am Großmarkt
    ‪7 min walk‬
  • Place, Hamburg Wholesale Market
    ‪9 min walk‬
  • Place, Hamburg Cruise Center
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪17 min drive‬

Room options

View all photos for Double Room

Room amenity

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room Single Use

Room amenity

Double Room Single Use

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite (3 Persons)

Minibar, in-room safe, desk, laptop workspace

Junior Suite (3 Persons)

9.4 out of 10
Exceptional
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Quadruple Room

9.0 out of 10
Wonderful
(8 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Minibar, in-room safe, desk, laptop workspace

Triple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Room amenity

Superior Double Room

8.8 out of 10
Excellent
(13 reviews)
  • 215 sq ft
  • Water view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Room amenity

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 269 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room Single Use

Room amenity

Superior Double Room Single Use

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Water view
  • Sleeps 1
  • 1 Large Twin Bed

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About the neighborhood

Hamburg

City center stay.Within a 15-minute walk of this Hamburg-Mitte hotel, you'll find International Maritime Museum and German Customs Museum. Miniatur Wunderland and Dockland are also within 2 miles (3 km).

What's nearby

  • Mehr!-Theater am Großmarkt - 7 min walk - 0.4 miles
  • Hamburg Wholesale Market - 9 min walk - 0.5 miles
  • Hamburg Cruise Center - 10 min walk - 0.6 miles
  • Miniatur Wunderland - 19 min walk - 1.0 mile
  • Elbe Philharmonic Hall - 2 min drive - 1.1 miles

Getting around

  • HafenCity Universität Station - 3 min walk
  • HafenCity Universität Hamburg Station - 4 min walk
  • Hamburg Airport (HAM) - 43 min drive

Restaurants

  • ‪Espresso House - ‬11 min walk
  • ‪Sabai Dee Mai Restaurant - ‬10 min walk
  • ‪Pesca – Theatre of Fish - ‬11 min walk
  • ‪Kazu Ramen - ‬11 min walk
  • ‪Starbucks - ‬11 min walk

About this property

JUFA Hotel Hamburg HafenCity

Family-friendly 4-star hotel near Miniatur Wunderland
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There are 4 meeting rooms available. A terrace, an arcade/game room, and tour/ticket assistance are also featured at the family-friendly JUFA Hotel Hamburg HafenCity. Parking is available for a fee.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 6 levels
  • Built in 2018
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
JUFA Hotel Hamburg HafenCity offers 220 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.

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  • Hot Tub
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Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 19.50 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Playground

Accessibility

  • Elevator (35 inch wide door)
  • Hardwood flooring in room

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from September 1 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Self parking fee: EUR 19.50 per day
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

JUFA Hamburg HafenCity
Jufa Hamburg Hafencity Hamburg
JUFA Hotel Hamburg HafenCity Hotel
JUFA Hotel Hamburg HafenCity Hamburg
JUFA Hotel Hamburg HafenCity Hotel Hamburg

Frequently asked questions

How close is JUFA Hotel Hamburg HafenCity to the airport?

JUFA Hotel Hamburg HafenCity is 9.2 mi (43-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does JUFA Hotel Hamburg HafenCity have an airport shuttle?

Airport shuttle services are not available at JUFA Hotel Hamburg HafenCity.

How close is JUFA Hotel Hamburg HafenCity to the beach?

This hotel is 9.6 mi (23-min drive) from Elbstrand and 12 mi (51-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does JUFA Hotel Hamburg HafenCity offer free breakfast?

Free breakfast isn’t provided at JUFA Hotel Hamburg HafenCity, but buffet breakfast is offered for a fee of EUR 21 for adults and EUR 14 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at JUFA Hotel Hamburg HafenCity?

No, there is no casino at this hotel, but Casino Esplanade (6-min drive) is nearby.

What time is check-in at JUFA Hotel Hamburg HafenCity?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at JUFA Hotel Hamburg HafenCity?

Free parking is not available at this hotel. Self parking is available for EUR 19.50 per day.

Does JUFA Hotel Hamburg HafenCity have a pool?

JUFA Hotel Hamburg HafenCity does not have a pool.

Does JUFA Hotel Hamburg HafenCity have a restaurant?

Yes, there is a restaurant on site.

Does JUFA Hotel Hamburg HafenCity have a spa?

There are no spa services available at this hotel.

How close is JUFA Hotel Hamburg HafenCity to downtown Hamburg?

JUFA Hotel Hamburg HafenCity is 1 mi away from Hamburg.

Reviews

JUFA Hotel Hamburg HafenCity Reviews

8.6

Excellent

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 783 reviews
Rating 8 - Good. 335 out of 783 reviews
Rating 6 - Okay. 78 out of 783 reviews
Rating 4 - Poor. 22 out of 783 reviews
Rating 2 - Terrible. 5 out of 783 reviews

Reviews

10/10 Excellent

Kris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Klaus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location in the Speciherstadt (Warehouse City) in the port
Stayed 1 night in Jul 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant family room and stay was great
Stayed 2 nights in May 2025

10/10 Excellent

Manolito

Liked: Cleanliness, property conditions & facilities
No help at the lobby for my luggages
Stayed 1 night in Apr 2025

10/10 Excellent

Abdul Waseh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great family hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel with excellent breakfast offering and convenient for public transport.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms, great location

Even though this hotel is a bit outside of the downtown area it is fairly quiet from outside noise. It's about a 7-minute walk from an EDEKA and an ALDI and it's right off one of the subway stations (S4, I believe). The staff was also friendly and the rooms were clean. Since this place is a bit more isolated, no restaurants are nearby. Also, we were in Hamburg during the weekend, so it was a bit noisy in our room with people (and kids) stomping around on the floor above us. I think on any other weekday the hotel would've been quieter, but that would be the only thing I'd complain about. Still a solid choice for a hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location! Friendly and professional staff. Close to transit and nearby a park.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

JACQUELINE, BACUP

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Phone in room didn’t work so had to go to reception to order room service (room service menu was placed in my room). I was told at reception that room service wasn’t available and I’d have to go to the buffet area instead. No restaurants around the hotel so no choice but to use the buffet.
Stayed 1 night in Jul 2024

8/10 Good

Lori

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style dining food all meals was not good for me, would lime other options for dinner
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked better dining possibilities around.
Stayed 1 night in Nov 2023

2/10 Terrible

PJ

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Family hotel and a little limited good for children
Stayed 1 night in Jul 2023

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice convenient place to stay in Hamburg
Stayed 1 night in Jun 2023

10/10 Excellent

dylan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Train station and bus routes so close . Room very quiet . Nice location in Hagen city . Staff pleasant . Breakfast good
Stayed 3 nights in May 2023

10/10 Excellent

Henrik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Functional and big room. Great Breakfast Bufet. Lobby Area is big but not very inviting to sit and relax.
Stayed 1 night in May 2022

10/10 Excellent

Jonathon

Stayed 2 nights in Sep 2021

10/10 Excellent

JP

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in quiet area down at the waterfront. Easy to get to on the Underground, the stop ( universitat) is right at the hotel entrance. Rooms are very spacious and exceptionally clean and quiet. Toilet and shower room are separate which can be useful. Bar / restaurant area very relaxing and staff couldn’t be more friendly and helpful. Breakfast is served on the first floor and there is everything you could need and served till 11am. Loads of choice for kids as well. Very family friendly hotel with areas for kids, plates cups and cutlery at mealtimes too. Wouldn’t hesitate to stay here again.
Stayed 2 nights in Jan 2020

10/10 Excellent

Kate

Stayed 2 nights in Dec 2019

10/10 Excellent

Salah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamburg's top hotel choice

Ahoi and welcome to the most amazing experience you can expect from a 4-stars hotel. One of the best hotels I've stayed at by far. Hamburg is one of the most beautiful and attractive cities to visit in Germany and Jufa Hotel gave us that one extra bit of happiness to our trip. A clean, comfortable and friendly all around atmosphere that almost wants you to stay indoor all day. NB The breakfast is a must to complete your full Jufa Hotel experience.
Stayed 3 nights in Oct 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Late check-in is impossible and no refunding. Unhelpful team.
Stayed 1 night in Aug 2019

4/10 Poor

Cornelia

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Not recommended.
Stayed 4 nights in Jun 2019