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Hotel Residence am Hauptbahnhof

3-star hotel near Miniatur Wunderland

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Photo gallery for Hotel Residence am Hauptbahnhof

A spiral staircase with a red and white color scheme.
The entrance of Hotel Residence with a visible sign for the Gelautomat service.
A hotel reception area with a wooden counter, a glass door leading to a staircase, and various informational posters on the wall.
A buffet setup with various food items and utensils.
A hotel room with three beds, a red chair, a desk, and a window with red curtains.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Steindamm 24-26, Hamburg, HH, 20099
  • Place, Hamburger Kunsthalle
    ‪9 min walk‬
  • Place, Moenckebergstrasse
    ‪9 min walk‬
  • Place, Hamburg City Hall
    ‪19 min walk‬
  • Airport, Hamburg (HAM)
    ‪30 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, red curtains, a white radiator, and a painting of a flower on the wall.

Single Room

  • City view
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with a wooden headboard, a large bed with white linens, a nightstand, a bedside lamp, a painting of red flowers on the wall, and a bathroom visible through an open door.

Double Room

  • City view
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

A hotel room with two beds, a desk, a chair, and a window with red curtains.

Triple Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

A hotel room with three beds, a red chair, a desk, and a window with red curtains.

Quadruple Room

  • City view
  • 194 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Double room in quiet location

A hotel room with two beds, a red armchair, a small table with a vase of flowers, and a painting on the wall.

Double room in quiet location

  • Sleeps 2
  • 1 Double Bed

Double room in quiet location

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

A hotel room with a bed, a red chair, a painting on the wall, and a window with curtains.

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

A hotel room with two beds, bedside tables, lamps, and a painting on the wall.

Double Room

  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

Hamburg City Center stay.Within a 10-minute walk of this Hamburg City Center hotel, you'll find Schauspielhaus and Moenckebergstrasse. Levantehaus and Markthalle Hamburg are also within half a mile (1 km).

What's nearby

  • Hamburger Kunsthalle - 9 min walk - 0.5 miles
  • Moenckebergstrasse - 9 min walk - 0.5 miles
  • Inner Alster Lake - 13 min walk - 0.7 miles
  • Jungfernstieg - 18 min walk - 1.0 mile
  • Hamburg City Hall - 19 min walk - 1.1 miles

Getting around

  • South Central U-Bahn - 5 min walk
  • Hamburg Central Station - 6 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Köz Ocakbaşı - ‬2 min walk
  • ‪As Urfa - ‬1 min walk
  • ‪Öz Urfa Kebap Salonu - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Grand Cafe Back-Lava GmbH - ‬2 min walk

About this property

Hotel Residence am Hauptbahnhof

3-star hotel near Miniatur Wunderland
Hotel Residence am Hauptbahnhof offers its guests multilingual staff, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. Hotel Residence am Hauptbahnhof also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site
Hotel Residence am Hauptbahnhof offers 30 accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.

Similar properties

Hotel Lumen am Hauptbahnhof
Hamburg City Center
  • Free WiFi
  • Breakfast available
  • Business services
  • Room service
3.5 out of 5, Good, 1,001 reviews
$73 nightly
The price is $79
Sep 27 - Sep 28
Total with taxes and fees
Hotel Lumen am Hauptbahnhof

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 311 miles (EUR 20 per night)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 13 per person

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cribs (infant beds) are not available.

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Nearby parking fee: EUR 20 per night (1640420 ft away)
  • In-room safe fee: EUR 5.00 per stay
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Residence am Hauptbahnhof
Hotel Residence am Hauptbahnhof Hamburg
Residence am
Residence am Hauptbahnhof
Residence am Hauptbahnhof Hamburg
Residence Hotel am Hauptbahnhof
Am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel
Hotel Residence am Hauptbahnhof Hamburg
Hotel Residence am Hauptbahnhof Hotel Hamburg

Frequently asked questions

How close is Hotel Residence am Hauptbahnhof to the airport?

Hotel Residence am Hauptbahnhof is 7.4 mi (35-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Residence am Hauptbahnhof?

As of Sep 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Residence am Hauptbahnhof on Sep 27, 2026 start from $72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Residence am Hauptbahnhof have an airport shuttle?

Airport shuttle services are not available at Hotel Residence am Hauptbahnhof.

How close is Hotel Residence am Hauptbahnhof to the beach?

This hotel is 11.1 mi (31-min drive) from Elbstrand and 11.3 mi (50-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Hotel Residence am Hauptbahnhof offer free breakfast?

Free breakfast isn’t provided at Hotel Residence am Hauptbahnhof, but buffet breakfast is offered for a fee of EUR 13 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Residence am Hauptbahnhof?

No, there is no casino at this hotel, but Casino Esplanade (3-min drive) is nearby.

What time is check-in at Hotel Residence am Hauptbahnhof?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Residence am Hauptbahnhof?

Free parking is not available at this hotel.

Does Hotel Residence am Hauptbahnhof have a pool?

Hotel Residence am Hauptbahnhof does not have a pool.

Does Hotel Residence am Hauptbahnhof have a spa?

There are no spa services available at this hotel.

How close is Hotel Residence am Hauptbahnhof to downtown Hamburg?

Hotel Residence am Hauptbahnhof is 0.8 mi away from Hamburg.

Hotel Residence am Hauptbahnhof Reviews

Reviews

6.6
Rating 10 - Excellent. 105 out of 953 reviews
Rating 8 - Good. 330 out of 953 reviews
Rating 6 - Okay. 315 out of 953 reviews
Rating 4 - Poor. 134 out of 953 reviews
Rating 2 - Terrible. 69 out of 953 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good beds, nice bathroom amenities. Breakfast was great. Staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
The parking was really hard. We came in late at night due to delayed planes, and you have to go down a dark alley to park. Super sketchy for a woman- lots of homeless around that area. The street in front of the hotel was hopping all night with homeless, and riff raff. It was a bit rough.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Considering the price, it was exactly what we expected. That goes for the rooms, the breakfast and the whole experience. It was a grocery store next door, which came useful when we headed further with an early train.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel itself is fine. Very clean and very comfortable with pleasant staff. Pretty basic so no tea/coffee making in the rooms. Easy to get around the city from here but the location is noisy overnight and not the nicest place to stay.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location when arriving by train easy access to metro.
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good, just when yo go to your room, the hotel doesn’t have elevator to the first floor and you need to go by stairs. Hard for older people and no way for disabled people. Good location and train station very close.
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Rats
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness
I was in the city centre, in a hotel which can be described as being like in little Istanbul. Plenty of shops, including Turkish and Middle Eastern ones. The hotel was not very visible from the road called Steindamm. My bedroom was on the first floor, and there was no lift to that floor, making carrying of cases to my room tiring. Not ideal for elderly guests. The en-suite single room was narrow and long - appoximately 1.9 metres wide x 5 metres. long. It had a wall- mounted TV, a bed, small table and chair. The narrow bathroom had a w.c., basin and shower cubicle. The room was basic, but the staff kept it clean. Not ideal for long stays.
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Property conditions & facilities
Very run down but nice staff
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was efficient, friendly and spoke English.
Stayed 5 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Nice quiet room. Convenient location. I'd stay there again.
Stayed 1 night in May 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Low standard hotel under renovation
Stayed 1 night in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day break in Hamburg
Stayed 3 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in is very smooth
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed one night and have to say it is good value for money. Even if the area it is located in might appear a bit dodgy, it is very central. I would stay here again.
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Pure budget stay with 24hrs front desk. Pretty good.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will return

Very close to central railroad (Hauptbahnhof) and bus (ZOB) stations. Very clean room and breakfast included. Minor detail: linkage for valve in sink needs to be fixed.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel is old and run down, but it's right next to the train station. The staff are super friendly. The street outside the hotel is full of broken bottles and crazy people shouting until after midnight.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location being close to the Hauptbahnhof and I liked how clean and quiet the room was. The staff were friendly and receptive to questions we had. The only qualm would be that the neighbourhood was a bit rough at night.
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Room comfort
Bratte trapper uten heis. Ellers helt greit hotel
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
It looks like the original establishment has been expanded, which was done very nicely. I like the 24h reception that makes you feel safe despite the unsafe feeling that I had walking in the street itself. Very conveniently located near the Hamburg Central station.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel near the station.

Stayed in Hamburg for a football weekend to go to a couple of matches. We hired a triple room which was perfect for our needs. Great clean hotel, easy to find in a central location a few minutes walk from the station. Area was OK but a lot of homeless people wandering about but there didn't hassle us, may put families off though. All in all a great find and will be staying here again on our next football trip.
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel i have ever been
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
The breakfast was vey poor
Stayed 3 nights in Dec 2024