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Hotel Description

4-star hotel near Hagenbeck Zoo

Close to airport

Your stay at this Eimsbuettel hotel places you within 2 miles (3 km) of Hagenbeck Zoo and University Medical Center Hamburg-Eppendorf. Stadtpark and JUMP House Hamburg are also within 3 miles (5 km).

Dining, fitness center

This hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Self parking, a coffee shop, and a terrace are also offered.

Free WiFi, flat-screen TVs

The 95 individually decorated guestrooms offer free WiFi and minibars. Other amenities include room service, down comforters, and flat-screen TVs with cable channels.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$83* Per night/room Jun 1 - Jun 2

Economy Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Renovations + Closures

This property is closed from December 26 2020 to April 1 2021 (dates subject to change).

The following facilities or services will be unavailable from April 6 2021 to June 6 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)
  • Fitness facilities
  • Sauna

The property is closed between May 21 and May 24.

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Health club
  • Sauna

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness center, a terrace, and tour/ticket assistance are also featured at Hotel Engel. Parking is available for a fee. You'll have access to the health club at a partner property. This 4-star Hamburg hotel is smoke free.

  • 95 guestrooms or units
  • 2 levels
  • 4 buildings
  • Built in 1963
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Free RV, bus, truck parking

Transport

  • Airport: Hamburg Airport (HAM) (6.4 km / 3.9 mi)
  • Train station: Langenfelde Station (4.3 km / 2.7 mi)
  • Metro station: Hagendeel U-Bahn (0.8 km / 0.5 mi)
  • Parking: Free RV/bus/truck parking; self parking available for a surcharge

Room Amenities

Hotel Engel offers 95 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 26-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Hypo-allergenic bedding
  • Down blanket
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM and 9:30 AM.

Restaurant Papillon - Overlooking the garden, this restaurant specializes in German cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 10:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 10:00 AM - 2:00 PM
The check-in location differs from the property location. To check in, go to Schlüsseltresor vor Haupteingang Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

This property's front desk is open during the following times:

  • Monday - Friday: 10:00 AM - 2:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Schlüsseltresor vor Haupteingang
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: EUR 11 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and high chair. This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany), COVID-19 Guidelines (WHO), and COVID-19 Guidelines (CDC).

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows guide to reopening vacation rentals (DTV & DFV - Germany)
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: EUR 11.00 per person (approximately)
  • Uncovered self parking fee: EUR 5.00 per night
  • Pet fee: EUR 11 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 10 per day
  • Facilities fee: EUR 1 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Engel Hamburg
  • Engel Hotel
  • Hotel Engel Hamburg
  • Hotel Engel Hotel
  • Hotel Engel Hamburg
  • Hotel Engel Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.