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Hotel Description

5-star luxury hotel near Miniatur Wunderland

City center stay

Within a 15-minute walk of this Saint Georg hotel, you'll find Moenckebergstrasse and Hamburg City Hall. Miniatur Wunderland and Hamburg Dungeon are also within 2 miles (3 km).

Luxury amenities

A full-service spa, an outdoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 13 conference rooms, free WiFi in public areas, and airport shuttle. You'll appreciate the indoor pool, bar/lounge, and coffee shop.

Free WiFi, comfy beds

The 221 soundproofed guestrooms offer free WiFi and comfy beds. Other amenities include iPod docks, minibars, and LED TVs with satellite channels.

Deluxe Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds, Non Smoking, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Atlantic Hamburg, Autograph Collection ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Atlantic Hamburg, Autograph Collection

2 out of 5
Very poor customer service Typical German attitude

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 19, 2019 by Hotel Atlantic Team

Dear Guest, warm Greetings from Hotel Atlantic Kenpinski Hamburg and thank you for sharing your valuable feedback. We regret that your stay was obviously not as enjoyable as expected. If you want to share further details about your stay, please contact guestrelation.atlantic@kempinski.com at your convenience. Once again thank your for your comments and we send you best regards from rainy Hamburg. Your Hotel Atlantic Team

About the Hotel Atlantic Hamburg, Autograph Collection

Location An der Alster 72-79, Hamburg, 20099

Renovations + Closures

The following facilities or services will be unavailable from February 1 2021 to March 31 2021 (dates subject to change):

  • Bar/Lounge(s)
  • Breakfast
  • Dining venue(s)
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Property Features

Hotel Atlantic Hamburg, Autograph Collection offers its guests a full-service spa, an indoor pool, and an outdoor pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 4078 square feet (379 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Hotel Atlantic Hamburg, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Hamburg hotel.

  • 1 building
  • 221 guestrooms or units
  • 4 levels
  • 4078 sq ft of conference space
  • 379 sq m of conference space
  • Built in 1909
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Childcare (surcharge)
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Hamburg Airport (HAM) (10.7 km / 6.7 mi)
  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (0.7 km / 0.5 mi)
  • Metro station: North Central U-Bahn (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Atlantic Hamburg, Autograph Collection offers 221 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 11:00 AM.

Hotel Atlantic Hamburg, Autograph Collection has a restaurant on site.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 13 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Sailing nearby

Spa Services

Energy Clinic has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna.

  • Sauna in spa
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 70.0 per day.

Pet Policy

  • Pets: EUR 39 per pet, per night
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Online Penalty Collection
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 35 for adults and EUR 17.50 for children (approximately)
  • Airport shuttle fee: EUR 150 per vehicle (roundtrip)
  • Airport shuttle fee per child: EUR 150 (roundtrip)
  • Valet parking fee: EUR 37 per day
  • Pet fee: EUR 39 per pet, per night
  • Rollaway bed fee: EUR 70.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantic Hotel Kempinski
  • Atlantic Kempinski
  • Atlantic Kempinski Hamburg
  • Hamburg Kempinski Hotel Atlantic
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Hamburg Atlantic Kempinski
  • Kempinski Atlantic
  • Kempinski Hotel Hamburg Atlantic
  • Kempinski Atlantic Hotel Hamburg
  • Hamburg Kempinski Atlantic Hotel
  • Hotel Atlantic Hamburg
  • Hotel Atlantic Kempinski Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel
  • Hotel Atlantic Hamburg, Autograph Collection Hamburg
  • Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

You should know

  • Hotel Atlantic Hamburg, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior and is displayed on this page as 5.0 stars.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.