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Holiday Inn Hamburg - Hafencity by IHG

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Photo gallery for Holiday Inn Hamburg - Hafencity by IHG

Exterior
Serves breakfast, lunch, and dinner
Fitness facility
Property amenity
Daily buffet breakfast for a fee

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Ueberseeallee 15, Hamburg, Hamburg, 20457
  • Place, Miniatur Wunderland
    ‪16 min walk‬
  • Place, Elbe Philharmonic Hall
    ‪18 min walk‬
  • Place, Hamburg City Hall
    ‪20 min walk‬
  • Airport, Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 Queen Bed

A double bed with white linens, a red ottoman, a yellow armchair, and a large window with sheer curtains.

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(12 reviews)
  • City view
  • 441 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible, Courtyard View

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, Courtyard View

9.0 out of 10
Wonderful
(7 reviews)
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 Queen Bed

9.4 out of 10
Exceptional
(55 reviews)
  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Courtyard View

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 Queen Bed, Courtyard View

9.8 out of 10
Exceptional
(9 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding available, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Hamburg

City center stay.Your stay at this Hamburg City Center hotel places you within 2 miles (3 km) of Miniatur Wunderland and Reeperbahn. International Maritime Museum and Elbe are also within half a mile (1 km).

What's nearby

  • International Maritime Museum - 6 min walk - 0.3 miles
  • Hamburg Dungeon - 15 min walk - 0.8 miles
  • Miniatur Wunderland - 16 min walk - 0.9 miles
  • Elbe Philharmonic Hall - 18 min walk - 1.0 mile
  • Hamburg City Hall - 20 min walk - 1.1 miles

Getting around

  • HafenCity Universität Hamburg Station - 3 min walk
  • HafenCity Universität Station - 3 min walk
  • Hamburg Airport (HAM) - 44 min drive

Restaurants

  • ‪Pesca – Theatre of Fish - ‬8 min walk
  • ‪Sabai Dee Mai Restaurant - ‬7 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Espresso House - ‬6 min walk
  • ‪Chingu & Chay - ‬7 min walk

About this property

Holiday Inn Hamburg - Hafencity by IHG

4.5-star luxury hotel near Miniatur Wunderland, connected to a shopping center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 3 meeting rooms are available.

WiFi is free in public spaces. The luxury Holiday Inn Hamburg - Hafencity by IHG also features a fitness center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Hamburg hotel is smoke free.

  • 268 guestrooms or units
  • 7 levels
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Hamburg - Hafencity by IHG offers 268 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 32 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (39 inch wide door)
  • Handrails in stairways (24 inches high)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Self parking fee: EUR 32 per day
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Holiday Inn Hamburg Hafencity Hotel
Holiday Inn Hamburg Hafencity

Frequently asked questions

How close is Holiday Inn Hamburg - Hafencity by IHG to the airport?

Holiday Inn Hamburg - Hafencity by IHG is 8.2 mi (44-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn Hamburg - Hafencity by IHG?

As of Jul 16, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Hamburg - Hafencity by IHG on Jul 26, 2026 start from $129, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn Hamburg - Hafencity by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hamburg - Hafencity by IHG.

How close is Holiday Inn Hamburg - Hafencity by IHG to the beach?

This hotel is 10 mi (32-min drive) from Elbstrand and 11.1 mi (54-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Holiday Inn Hamburg - Hafencity by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hamburg - Hafencity by IHG, but buffet breakfast is offered for a fee of EUR 28 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Holiday Inn Hamburg - Hafencity by IHG?

No, there is no casino at this hotel, but Casino Esplanade (4-min drive) is nearby.

What time is check-in at Holiday Inn Hamburg - Hafencity by IHG?

Check-in begins at 3:00 PM. A fee applies for early check-in.

Is there free parking at Holiday Inn Hamburg - Hafencity by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 32 per day.

Does Holiday Inn Hamburg - Hafencity by IHG have a pool?

Holiday Inn Hamburg - Hafencity by IHG does not have a pool.

Does Holiday Inn Hamburg - Hafencity by IHG have a restaurant?

Holiday Inn Hamburg - Hafencity by IHG is home to Open Lobby, which features light fare.

Does Holiday Inn Hamburg - Hafencity by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hamburg - Hafencity by IHG to downtown Hamburg?

Holiday Inn Hamburg - Hafencity by IHG is 0.9 mi away from Hamburg.

Holiday Inn Hamburg - Hafencity by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 650 out of 957 reviews
Rating 8 - Good. 261 out of 957 reviews
Rating 6 - Okay. 29 out of 957 reviews
Rating 4 - Poor. 11 out of 957 reviews
Rating 2 - Terrible. 6 out of 957 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay the night before an early flight.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
top Hotel
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Hermann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roupen

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jian

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Jeri

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcome from reception staff. Excellent language skills, spoke English very well. Room very clean, a good size and very quiet. Breakfast a higj standard with lots of choice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities
The room was VERY CLEAN, and the hotel was only 10min from the cruise portstaff was helpful and freindly, and it was only 5 ni
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 5 nights in Aug 2025
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very comfortable and the staff were very nice and helpful!
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Tonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and quiet room ( spend newyears night there and did not hear the fireworks)
Breakfast eggs 🙂
Fantastic breakfast
Fantastic breakfast, they had everything
Quite room, no sound disturbance from fireworks in room
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jui Fu

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot,very walkable,about a 5 minute to shopping and not too far from there is the Hamburg harbour,very comfortable beds, clean and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with great staff !
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent buffet breakfast.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with good room facilities, only missing a fridge. Cafe and bar as well as small guest pantry in the lobby.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Very nice rooms and close to everything.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paul Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, well located for the purpose of our visit and the staff were helpful and informative.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lutz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schönes Hotel in guter Lage in der Hafencity
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally situated Hotel in Hafencity, which is a newly built area in the old docks area and contains the University buildings. It is walkable to city centre.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Jutta

Liked: Cleanliness, amenities, property conditions & facilities
Super Hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful and very friendly. The public areas were very clean. We would stay here again
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, near transport and a walk to the warehouse district. Great gym!
Stayed 2 nights in Mar 2025