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Holiday Inn Hamburg - Berliner Tor by IHG

4-star hotel near Hamburg Cruise Center

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Photo gallery for Holiday Inn Hamburg - Berliner Tor by IHG

Lobby
Property amenity
Daily buffet breakfast (EUR 25 per person)
Bar (on property)
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Wikingerweg 2, Hamburg, 20537
  • Place, Marienkrankenhaus
    ‪11 min walk‬
  • Place, Hamburg Wholesale Market
    ‪18 min walk‬
  • Place, Mehr!-Theater am Großmarkt
    ‪18 min walk‬
  • Airport, Hamburg (HAM)
    ‪22 min drive‬

Room options

View all photos for Premium Room

Premium Room | In-room safe, individually decorated, individually furnished, desk

Premium Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed (With Couch)

Room amenity

Premium Room, 1 King Bed (With Couch)

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(42 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(9 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Connecting Rooms

Room amenity

Premium Room, 1 King Bed, Connecting Rooms

  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Hamburg

City center retreat .Your stay at this Hamburg-Mitte hotel places you within 2 miles (3 km) of Marienkrankenhaus and Moenckebergstrasse. Markthalle Hamburg and Hamburg Wholesale Market are also within 2 miles (3 km).

What's nearby

  • Marienkrankenhaus - 11 min walk - 0.6 miles
  • Hamburg Wholesale Market - 18 min walk - 1.0 mile
  • Mehr!-Theater am Großmarkt - 18 min walk - 1.0 mile
  • Moenckebergstrasse - 4 min drive - 1.3 miles
  • Hamburger Kunsthalle - 4 min drive - 1.4 miles

Getting around

  • Hasselbrook Station - 4 min drive
  • Berliner Tor Station - 8 min walk
  • Hamburg Airport (HAM) - 35 min drive

Restaurants

  • ‪Burger King - ‬6 min walk
  • ‪Melodis Treff - ‬10 min walk
  • ‪Döner-time - ‬9 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪HBB Bistro - ‬8 min walk

About this property

Holiday Inn Hamburg - Berliner Tor by IHG

4-star hotel near Hamburg Cruise Center
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and 5 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Hamburg - Berliner Tor by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 7 levels
  • Built in 2019
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Hamburg - Berliner Tor by IHG offers 316 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished and decorated. LED televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Feb 22 - Feb 23
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Property amenities

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Covered self parking on site (EUR 29 per night; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Covered self parking fee: EUR 29 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hamburg Berliner Tor Hamburg
Hotel Holiday Inn Hamburg Berliner Tor Hamburg
Hamburg Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Hamburg Berliner Tor Hotel
Holiday Inn Berliner Tor Hotel
Holiday Inn Berliner Tor
Hotel Holiday Inn Hamburg Berliner Tor
Hamburg Berliner Tor Hamburg
Hamburg Berliner Tor By Ihg
Holiday Inn Hamburg Berliner Tor
Holiday Inn Hamburg Berliner Tor an IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hotel
Holiday Inn Hamburg - Berliner Tor by IHG Hamburg
Holiday Inn Hamburg - Berliner Tor by IHG Hotel Hamburg

Frequently asked questions

How close is Holiday Inn Hamburg - Berliner Tor by IHG to the airport?

Holiday Inn Hamburg - Berliner Tor by IHG is 7.1 mi (35-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does Holiday Inn Hamburg - Berliner Tor by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn Hamburg - Berliner Tor by IHG.

How close is Holiday Inn Hamburg - Berliner Tor by IHG to the beach?

This hotel is 7.5 mi (44-min drive) from Övelgönne and 10.8 mi (37-min drive) from Elbstrand. Don't forget your sunscreen!

Does Holiday Inn Hamburg - Berliner Tor by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn Hamburg - Berliner Tor by IHG, but buffet breakfast is offered for a fee of EUR 25 per person. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 10:30 AM.

Is there a casino at Holiday Inn Hamburg - Berliner Tor by IHG?

No, there is no casino at this hotel, but Casino Esplanade (4-min drive) and Casino Reeperbahn (6-min drive) are nearby.

What time is check-in at Holiday Inn Hamburg - Berliner Tor by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Holiday Inn Hamburg - Berliner Tor by IHG?

Free parking is not available at this hotel. Self parking is available for EUR 29 per night.

Does Holiday Inn Hamburg - Berliner Tor by IHG have a pool?

Holiday Inn Hamburg - Berliner Tor by IHG does not have a pool.

Does Holiday Inn Hamburg - Berliner Tor by IHG have a restaurant?

Yes, there is a restaurant on site.

Does Holiday Inn Hamburg - Berliner Tor by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn Hamburg - Berliner Tor by IHG to downtown Hamburg?

Holiday Inn Hamburg - Berliner Tor by IHG is 1.6 mi away from Hamburg.

Holiday Inn Hamburg - Berliner Tor by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 259 out of 523 reviews
Rating 8 - Good. 192 out of 523 reviews
Rating 6 - Okay. 49 out of 523 reviews
Rating 4 - Poor. 14 out of 523 reviews
Rating 2 - Terrible. 9 out of 523 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Hwendie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is fairly standard, decent rooms and clean, however, the bathroom constantly had an odor of raw sewage coming through the drains, the staff were not so friendly nor helpful. We came in at checkin time and were told we had to wait to check in until all the people arriving on a tour us were checked in, yet none of the people had disembarked the bus that had just pulled up to the front. The location is very drab. There is a lot of roadworks in the area, making it difficult to get to from the train stop, and there is nothing in the area in terms of restaurants or shops. Not even a supermarket or kiosk. We will not stay here again, better to pay more and be more central
Stayed 3 nights in Oct 2025

6/10 Okay

Umut

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional. Dinner was not great. Pizza no flavor and pasta also not great. Not the best meal so far.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yakov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good, it was wide and the shower was excelent but nevertheless the only thing was missing is a small refrigerator Or at the least i would expect an ice machine at the floor.
Stayed 2 nights in Sep 2025

8/10 Good

Chih-Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Maia

Stayed 1 night in Aug 2025

4/10 Poor

Lorie

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Not worth the money

There was no air conditioning in the room. There was lots of street noise and we were on the 6th floor. There were no washcloths. Street parking was always available. Smokers always were outside at the entrance so I always smelled like cigarettes. The bed was two twins with a flimsy mattress topper that slid off the bed each night. I was promised a queen sized bed. The kitchen was undergoing renovations so all you could eat was pizza.
Stayed 4 nights in Jul 2025

10/10 Excellent

Galin Dimitrov, Sofia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, in an excellent condition. The cleaning staff seems to be somewhat rude, as we found our items thrown around the bathroom after their visit; they also seem to have shake our suitcases while moving them around, as their content was not in the order we left it. The area around Berliner Tor station was turned into a massive construction ground, which made the access to the hotel very inconvenient.
Stayed 4 nights in Jun 2025

8/10 Good

FUZHONG, highland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good.
Stayed 1 night in Jun 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good clean standard hotel

Good clean standard hotel In the business district so not a lot around the hotel. 5 min walk to Berliner Tor station which has direct metro trains to most tourist areas If you do stay, the short cut through the park to the station is much more convenient than the route shown on google maps
Stayed 2 nights in May 2025

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I have is the lack of friendliness with a couple of staff members, well one in particular. In all other aspects we were very happy with the Hotel and our stay.
Stayed 2 nights in May 2025

10/10 Excellent

J

Stayed 1 night in Mar 2025

6/10 Okay

Dominic

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
no fridge in a room is very poor. toilet paper quality like sandpaper. room not cleaned very well. carpets disgusting
Stayed 12 nights in Feb 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern and fresh hotel

Booked this hotel being close to Berliner Tor and the S-Bahn. About 7-8 minute walk from the S-Bahn, I really enjoyed staying here. Modern and fresh, they did a great breakfast and the hotel was very quiet. Would definitely stay here again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente desayuno
Stayed 2 nights in Dec 2024

10/10 Excellent

kai

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a short stay !
Stayed 2 nights in Dec 2024

8/10 Good

Dimitrios

Liked: Staff & service, property conditions & facilities
Verynice Hotel
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service

Fine

Weird location. Overcharged for a simple coffee
Stayed 2 nights in Dec 2024

10/10 Excellent

Firuza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Niyas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good hotel and dining. Clean room and comfortable beds. Air conditioning was not working for some reason, so room was pretty cold. And bathroom washbasin was clogged and water out flow was slow. Except these issues everything was good. Highly recommended.
Stayed 3 nights in Nov 2024

10/10 Excellent

Denzel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice hotel and the staff were really welcoming - although there was a weird smell in the bathroom when checking in. Other than that, very pleasant stay. Would happily stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Enver

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything clean quite staff was nice and polite. For me it was perfect. 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Jonas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating. Free minibar is a small thing but heart warming in a time when all has extra fees
Stayed 2 nights in Sep 2024