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58.0% Based on 42 reviews TripAdvisor Traveler Rating 4 out of 5

Hotel Description

3-star hotel near Stadtpark

On waterfront

Your stay at this Wandsbek hotel places you within 3 miles (5 km) of Stadtpark and City Nord. Kampnagel and Planetarium Hamburg are also within 3 miles (5 km).

Bar/lounge

A bar/lounge and a garden are featured at this hotel, along with self parking. WiFi in public areas is free. Express check-out and luggage storage are also provided.

Free WiFi, LCD TVs

The 22 soundproofed guestrooms offer free WiFi and minibars. LCD TVs come with cable channels, and other amenities include sitting areas and espresso makers.

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$74 per night

Standard Single Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Premium Single Room

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Suite, Hot Tub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

58.0% of guests recommend out of 42 reviews

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Property Features

Heikotel Hotel Windsor offers its guests tour/ticket assistance, multilingual staff, and a garden. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Heikotel Hotel Windsor also features express check-out, a television in a common area, and an elevator (lift). Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Hamburg hotel.

  • 1 building
  • 22 guestrooms or units
  • 4 levels
  • Built in 1962
  • Bar or lounge
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Hamburg (HAM) (8.1 km / 5 mi)
  • Train station: Barmbek Station (2.9 km / 1.8 mi)
  • Metro station: Wandsbek-Gartenstadt U-Bahn (0.9 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Heikotel Hotel Windsor offers 22 accommodations with minibars and espresso makers. These individually decorated and furnished accommodations have separate sitting areas. 80-cm LCD televisions come with premium cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • LCD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM

Special check-in instructions:

The front desk is open daily from 6 AM - 10 PM.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 6 AM - 10 PM.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.

Pets

  • Pets: EUR 10 per pet, per day
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 14 for adults and EUR 5,50 for children (approximately)
  • Self parking fee: EUR 2.50 per day
  • Pet fee: EUR 10 per pet, per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Heikotel
  • Heikotel Hotel Windsor
  • Heikotel Hotel Windsor Hamburg
  • Heikotel Windsor
  • Heikotel Windsor Hamburg

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.