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90.0% Based on 416 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

Family-friendly 4.5-star hotel near Hagenbeck Zoo

Close to airport

Your stay at this Hamburg-Nord hotel places you within 3 miles (5 km) of Stadtpark and University Medical Center Hamburg-Eppendorf. Lufthansa Technik AG and Sporthalle Hamburg are also within 2 miles (3 km).

Multiple dining options

This luxury hotel features 3 restaurants, a bar/lounge, and a fitness center. Families will appreciate the bowling alley, barbecue grills, and supervised childcare. Enjoy the sauna and perks like free WiFi.

Free WiFi, flat-screen TVs

The 105 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, rainfall showerheads, and flat-screen TVs with satellite channels.

Comfort Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$113 per night

Standard Room, 1 Double Bed, Garden View (Quiet Location)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Executive Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed (Comfort Plus)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 416 reviews

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About the Best Western Premier Alsterkrug Hotel

Location Alsterkrugchaussee 277, Hamburg, HH 22297

Property Features

Best Western Premier Alsterkrug Hotel offers its guests a sauna and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2669 square feet (248 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Best Western Premier Alsterkrug Hotel. Parking is available for a fee. This 4.5-star Hamburg hotel is smoke free.

  • 1 building
  • 105 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 2669 sq ft of conference space
  • 248 sq m of conference space
  • Built in 1985
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Bowling alley on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , Free parking nearby

Transport

  • Airport: Hamburg (HAM) (4.8 km / 3 mi)
  • Train station: Barmbek Station (5.9 km / 3.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Best Western Premier Alsterkrug Hotel offers 105 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 23-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include espresso makers and blackout drapes/curtains. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Espresso maker
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Bowling alley on site
  • Sailing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: EUR 12 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • 24-hour check-in

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 19 per person (approximately)
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 12 per pet, per night
  • Rollaway bed fee: EUR 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western

You should know

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.