Near the airport
Your stay at this Hamburg-Nord hotel places you within 3 miles (5 km) of Stadtpark and University Medical Center Hamburg-Eppendorf. Lufthansa Technik AG and Sporthalle Hamburg are also within 2 miles (3 km).
Multiple dining options
This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour fitness center. Families will appreciate the bowling alley, barbecue grills, and supervised childcare. Enjoy the sauna and perks like free WiFi.
Free WiFi, flat-screen TVs
The 105 soundproofed guestrooms offer free WiFi and 24-hour room service. Flat-screen TVs come with satellite channels, and other amenities include minibars and rainfall showerheads.
The following facilities or services will be unavailable from September 9 2020 to March 1 2021 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
Best Western Premier Alsterkrug Hotel offers its guests a sauna and a 24-hour fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2669 square feet (248 square meters) and includes a conference center. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Best Western Premier Alsterkrug Hotel. A cruise ship terminal shuttle and a bus station shuttle are available for a fee. Parking is available for a fee. This 4.5-star Hamburg hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge) , Free parking nearby
Best Western Premier Alsterkrug Hotel offers 105 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 23-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and portable fans. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:30 AM.
Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.
Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner. Open daily.
Kegelbahn - This restaurant serves dinner only. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.