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Best Western Hotel Schmoeker-Hof

Enjoy the free WiFi at this Norderstedt hotel

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Photo gallery for Best Western Hotel Schmoeker-Hof

Family Room, 1 King Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board
BBQ/picnic area
Exterior
Lobby
Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Laundry
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

View in a map
Oststrasse 18, Norderstedt, SH, 22844
  • Place, Hochseilgarten Norderstedt
    ‪12 min walk‬
  • Place, SPOTZ Wakeboard Park
    ‪14 min walk‬
  • Place, Costa Kiesa
    ‪6 min drive‬
  • Airport, Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 1 Twin Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, Multiple Beds

  • Sleeps 4
  • 4 Twin Beds

View all photos for Family Room, 2 Twin Beds (with Sofabed)

Family Room, 2 Twin Beds (with Sofabed) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Family Room, 2 Twin Beds (with Sofabed)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Room, 2 Twin Beds (with sleep chair)

Comfort Room, 2 Twin Beds (with sleep chair) | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Comfort Room, 2 Twin Beds (with sleep chair)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Room, 1 Twin Bed

Comfort Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Comfort Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Room, 2 Twin Beds

Comfort Room, 2 Twin Beds | Hypo-allergenic bedding, in-room safe, soundproofing, iron/ironing board

Comfort Room, 2 Twin Beds

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Norderstedt

Close to the beach.Within 6 miles (10 km) of this Norderstedt hotel, you'll find Nordex Energy GmbH and ARRIBA Erlebnisbad. Also within 9 miles (15 km) are Alstertal Shopping Centre and Duvenstedter Brook Nature Reserve.

What's nearby

  • Hochseilgarten Norderstedt - 12 min walk - 0.7 miles
  • SPOTZ Wakeboard Park - 14 min walk - 0.8 miles
  • Costa Kiesa - 6 min drive - 1.2 miles
  • Reeperbahn - 28 min drive - 16.5 miles
  • Miniatur Wunderland - 30 min drive - 14.7 miles

Getting around

  • Norderstedt Quickborner Street Station - 5 min drive
  • Ochsenzoll U-Bahn - 6 min drive
  • Hamburg Airport (HAM) - 22 min drive

Restaurants

  • ‪Haveli - ‬4 min drive
  • ‪Hopfenliebe - ‬5 min drive
  • ‪China Restaurant Mongolei - ‬4 min drive
  • ‪Restaurant Naxos - ‬5 min drive
  • ‪Lee Ho Fook - ‬3 min drive

About this property

Best Western Hotel Schmoeker-Hof

Enjoy the free WiFi at this Norderstedt hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3767 square feet (350 square meters) and includes conference space. A terrace, barbecue grills, and a vending machine are also featured at Best Western Hotel Schmoeker-Hof. Parking is available for a fee.

This Norderstedt hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western Hotel Schmoeker-Hof offers 122 accommodations with safes and complimentary newspapers. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Norderstedt hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 10 per night)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Ropes course

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch LCD TV with satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Unvaccinated guests without proof of recovery traveling for business must provide proof of a negative antigen test issued by a testing center or healthcare provider every day during stay. Self-tests are not accepted.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17.00 for adults and EUR 8.5 for children
  • Self parking fee: EUR 10.00 per night
  • Pet fee: EUR 20.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Hotel Schmoeker-Hof
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Schmoeker-Hof
Schmoeker-Hof
Best Western Norderstedt
Best Western Schmoeker Hof
Norderstedt Best Western
Best Western Schmoeker-Hof Norderstedt
Best Schmoeker Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel
Best Western Hotel Schmoeker-Hof Norderstedt
Best Western Hotel Schmoeker-Hof Hotel Norderstedt

Frequently asked questions

How close is Best Western Hotel Schmoeker-Hof to the airport?

Best Western Hotel Schmoeker-Hof is 8.4 mi (22-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does Best Western Hotel Schmoeker-Hof have an airport shuttle?

Airport shuttle services are not available at Best Western Hotel Schmoeker-Hof.

Does Best Western Hotel Schmoeker-Hof offer free breakfast?

Free breakfast isn’t provided at Best Western Hotel Schmoeker-Hof, but buffet breakfast is offered for a fee of EUR 17.00 for adults and EUR 8.5 for children. It's available on weekdays from 6:30 AM to 10:00 AM and weekends from 6:30 AM to 11:00 AM.

Is there a casino at Best Western Hotel Schmoeker-Hof?

No, there is no casino at this hotel, but Casino Esplanade (25-min drive) and Casino Reeperbahn (27-min drive) are nearby.

What time is check-in at Best Western Hotel Schmoeker-Hof?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Best Western Hotel Schmoeker-Hof?

Free parking is not available at this hotel. Self parking is available for EUR 10.00 per night.

Does Best Western Hotel Schmoeker-Hof have a pool?

Best Western Hotel Schmoeker-Hof does not have a pool.

Does Best Western Hotel Schmoeker-Hof have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Hotel Schmoeker-Hof have a spa?

There are no spa services available at this hotel.

How close is Best Western Hotel Schmoeker-Hof to downtown Norderstedt?

Best Western Hotel Schmoeker-Hof is 1.8 mi away from Norderstedt.

Best Western Hotel Schmoeker-Hof Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 180 out of 561 reviews
Rating 8 - Good. 249 out of 561 reviews
Rating 6 - Okay. 82 out of 561 reviews
Rating 4 - Poor. 31 out of 561 reviews
Rating 2 - Terrible. 19 out of 561 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

David

Traveled with family
Liked: Property conditions & facilities, room comfort

Regular stop

This was the second time we stayed. Great hotel, very clean. Great restaurant and excellent staff
Stayed 1 night in Aug 2025

8/10 Good

Angie

Traveled with family
Liked: Cleanliness, staff & service
A quite old hotel. But it is very quiet.
Stayed 3 nights in Apr 2025

10/10 Excellent

elham

Stayed 2 nights in Jul 2025

8/10 Good

Jeff

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel on a quite region of the city
Stayed 3 nights in Apr 2025

4/10 Poor

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely!

Lovely hotel, wonderful breakfast, clean, and well-located
Stayed 1 night in Apr 2025

8/10 Good

Moumen

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Hedda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Cesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional staff customer service oriented, the room very spacious and the breakfast was fantastic!
Stayed 2 nights in Nov 2024

8/10 Good

Cassy

Traveled with family
Liked: Cleanliness, staff & service
The hotel is clean. Rooms are comfortable and spacious but they can be hot. No a/c in the rooms. Staff is friendly. Restaurant is excellent.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Never again:

I’ve stayed in this hotel 4’times, no more. Bathroom floods in every time (it’s not me), fellow travellers state the same issue. Staff are very very good. No issue with the staff, cleanly an owner problem:
Stayed 3 nights in Jul 2024

6/10 Okay

Gregory

Stayed 1 night in Jun 2024

6/10 Okay

Maryam

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bedsheets were dirt
Stayed 2 nights in May 2024

8/10 Good

Dean

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal for the business trip we were supporting.
Stayed 3 nights in Jan 2024

8/10 Good

Hans

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was too long. And then when we got to our room, we Americans were not familiar with the ‘key in the slot for full electrical services.’ It would have been more professional to have been told that before going to our room. Food was great!
Stayed 1 night in Sep 2023

8/10 Good

Martin

Stayed 1 night in Jul 2023

2/10 Terrible

Stephen

Stayed 1 night in Jun 2022

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2021

4/10 Poor

Gary

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing Stay, Not as website photos

The photos on the site are misleading, the room i was given 'standard queen' was tiny and nothing like the photos shown for that room grade, even tho the room was booked as a single person I would have thought the room would have been provided with a double quilt, instead I was greeted with a single pillow and a single quilt placed on top of the bed. Think dust found on top and behind the TV, also HDMI connections didn't work so was unable to use the TV as a screen for my laptop. There is only one English speaking channel, showing only stocks and shares 24/7 so be warned international channels doesn't cover British/USA channels. The bathroom is so small you are unable to enter the bathroom and close the door to use the bathroom without having to enter the shower. I was only staying 2 nights so didn't see the point in complaining. Don't be fooled by the photos of the sauna, it doesn't exist in the hotel anymore. Pictures must have been taken a while ago, the hotel seems tired, in need of a revamp, plaster fallen off the wall in places, Food was ok for the breakfast tho again doesn't look as good as the photos implied. Certainly won't
Stayed 2 nights in Sep 2021

6/10 Okay

Bjorn

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jul 2020

2/10 Terrible

Aleksander

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2020

10/10 Excellent

Nigel, Hanbury, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, very clean and modern. Great choice of breakfast. Polite staff - and speak great English. Car park looks a little limited in size but there was a space for me both times I visited. Would definitely visit again.
Stayed 1 night in Feb 2020