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25hours Hotel HafenCity

Boutique hotel near International Maritime Museum

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Photo gallery for 25hours Hotel HafenCity

Breakfast, lunch, dinner served; local cuisine
Lobby
Exterior
Breakfast, lunch, dinner served; local cuisine
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
Überseeallee 5, Hamburg, HH, 20457
  • Miniatur Wunderland
    ‪10 min walk‬
  • Elbe Philharmonic Hall
    ‪12 min walk‬
  • St. Pauli Piers
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Medium Bunk Bed

Medium Bunk Bed | 1 bedroom, premium bedding, down comforters, free minibar

Medium Bunk Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Medium Plus

Medium Plus | 1 bedroom, premium bedding, down comforters, free minibar

Medium Plus

9.2 out of 10
Wonderful
(13 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (LARGE)

Room, 1 Double Bed (LARGE) | 1 bedroom, premium bedding, down comforters, free minibar

Room, 1 Double Bed (LARGE)

10.0 out of 10
Exceptional
(3 reviews)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Extra Large

Extra Large | 1 bedroom, premium bedding, down comforters, free minibar

Extra Large

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium | 1 bedroom, premium bedding, down comforters, free minibar

Medium

9.4 out of 10
Exceptional
(37 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

City center stay.Within a 10-minute walk of this Hamburg City Center hotel, you'll find International Maritime Museum and Prototyp Auto Museum. German Customs Museum and Traditional Ship Harbour are also within half a mile (1 km).

What's nearby

  • Hamburg Cruise Center - 4 min walk - 0.3 miles
  • Miniatur Wunderland - 10 min walk - 0.6 miles
  • Elbe Philharmonic Hall - 12 min walk - 0.7 miles
  • Moenckebergstrasse - 13 min walk - 0.7 miles
  • St. Pauli Piers - 3 min drive - 1.5 miles

Getting around

  • Überseequartier Station - 2 min walk
  • HafenCity Universität Hamburg Station - 5 min walk
  • Hamburg Airport (HAM) - 16 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬2 min walk
  • ‪Andronaco HafenContor - ‬4 min walk
  • ‪Kazu Ramen - ‬3 min walk
  • ‪Kitchens - ‬5 min walk
  • ‪Three Fingers - ‬5 min walk

About this property

25hours Hotel HafenCity

Boutique hotel near International Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. A sauna, a vending machine, and multilingual staff are also featured at the eco-certified 25hours Hotel HafenCity. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 2011
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
25hours Hotel HafenCity offers 170 accommodations with free minibar items and safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 28 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

25Hours Hotel HafenCity
25hours Hotel HafenCity Hamburg
25hours HafenCity Hamburg
25hours HafenCity
25hours Hotel HafenCity Hotel
25hours Hotel HafenCity Hamburg
25hours Hotel HafenCity Hotel Hamburg

Frequently asked questions

How close is 25hours Hotel HafenCity to the airport?

25hours Hotel HafenCity is 7.9 mi (16-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

Does 25hours Hotel HafenCity have an airport shuttle?

Airport shuttle services are not available at 25hours Hotel HafenCity.

How close is 25hours Hotel HafenCity to the beach?

This hotel is 7.1 mi (29-min drive) from Övelgönne and 10 mi (25-min drive) from Elbstrand. Don't forget your sunscreen!

Does 25hours Hotel HafenCity offer free breakfast?

Free breakfast isn’t provided at 25hours Hotel HafenCity, but buffet breakfast is offered for a fee of EUR 26 for adults and EUR 13 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:30 AM to 11:30 AM.

Is there a casino at 25hours Hotel HafenCity?

No, there is no casino at this hotel, but Casino Reeperbahn (4-min drive) is nearby.

What time is check-in at 25hours Hotel HafenCity?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at 25hours Hotel HafenCity?

Free parking is not available at this hotel. Self parking is available for EUR 28 per day.

Does 25hours Hotel HafenCity have a pool?

25hours Hotel HafenCity does not have a pool.

Does 25hours Hotel HafenCity have a restaurant?

25hours Hotel HafenCity is home to Heimat Restaurant, which features local cuisine.

Does 25hours Hotel HafenCity have a spa?

There are no spa services available at this hotel.

How close is 25hours Hotel HafenCity to downtown Hamburg?

25hours Hotel HafenCity is 0.8 mi away from Hamburg.

25hours Hotel HafenCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 628 out of 1002 reviews
Rating 8 - Good. 301 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Colleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly helpful staff. Close to shopping centre and facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location! Great hotel!

Great location. Just at the newly opened Westfield Mall. 3-5 mins walk to the metro. Front desk are helpful for any questions you have. And the best part for me was the free access to Prime Time Fitness which they have partnered with. Will stay again.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
comfortable & very convenient for Hafen City and easy walk to the old town. Service was friendly & attentive - Christina is a great host at Heimat. Rooms comfortable however bathroom only good if you don't want to shave, apply make-up or look at yourself in the mirror - lighting is shockingly bad / unconsidered! 25hrs Hotel - please sort this out!
Stayed 1 night in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Florian

Business traveler
Liked: Cleanliness, staff & service
Friendly staff and nice public areas in the hotel. Meeting room that we pre-booked was extremely noisy and my hotel room was not in great condition. I stayed before and had a nice room - this one needs a bit of a touch up for the price.
Stayed 2 nights in Mar 2025

6/10 Okay

Bill, Mesquite

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need remodel inside room & floor
Stayed 1 night in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nautical themes in Hamburg

Pleasant stay, nautical themed, clean and tidy. Staff were nice too. Would consider staying again if in Hamburg! Location a little out the way but I'm sure in time it's being developed!
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great staff. It was very clean and the unique decor gave it a hip funky vibe! We would definitely stay there again!
Stayed 1 night in Jan 2025

8/10 Good

Paul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a unique vibe and decor. I enjoyed it, but it might not be for everyone. I enjoyed the breakfast buffet greatly. There was a nice variety of food available and they would cook an omelet to order if you wanted one. My omelet was very good. The staff were friendly and helpful.
Stayed 1 night in Nov 2024

6/10 Okay

Matthew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
This hotel did not meet our expectations during our recent stay. While the hotel's location was convenient for Oktoberfest activities, the cleanliness of the room was a significant disappointment. The room, which we booked through Expedia as a "large" room, was far from clean. Given the high rate we paid due to the festival, we anticipated a higher standard of cleanliness. However, the room was noticeably dirty, with visible stains and dust. The lack of adequate lighting made it difficult to get ready in the morning. The bathroom was particularly concerning. The towels were worn, and the overall state of the bathroom was unsanitary. We felt compelled to wear shoes both before and after our showers. Our concerns about bed bugs were heightened due to the poor cleanliness. While the hotel staff was friendly and the breakfast was enjoyable, the cleanliness issues significantly impacted our stay. We ultimately decided to cut our stay short and relocate to Salzburg to ensure a more comfortable experience.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Jens

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Shimon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NICE HOTEL

NICE HOTEL WITH NICE PEPOLE INTERNET PROBLEM
Stayed 2 nights in Sep 2024

10/10 Excellent

Gadis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, spacious room, we’ll be back
Stayed 3 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful and extremely helpful front desk staff
Stayed 1 night in Jul 2024

10/10 Excellent

Martha

Traveled with partner
Great service, unique restaurant with imaginative food.
Stayed 1 night in Jul 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was very nice. I especially enjoyed the mini bar o pop
Stayed 4 nights in Jul 2024

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Antoine

Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and staff in a wonderful location. Access to the u-Bahn was a plus. Food and drinks on site were wonderful. Highly recommend.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great location. Close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Stayed 2 nights in May 2024

10/10 Excellent

Paul

Stayed 3 nights in May 2024