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25hours Hotel Altes Hafenamt

Eco-certified hotel near International Maritime Museum

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Photo gallery for 25hours Hotel Altes Hafenamt

Breakfast, lunch, dinner served; Mediterranean cuisine
Breakfast, lunch, dinner served; Mediterranean cuisine
Exterior
Exterior
Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Housekeeping

Explore the area

View in a map
Osakaallee 12, Hamburg, HH, 20457
  • Hamburg Cruise Center
    ‪6 min walk‬
  • Miniatur Wunderland
    ‪9 min walk‬
  • Elbe Philharmonic Hall
    ‪12 min walk‬
  • Hamburg (HAM)
    ‪16 min drive‬

Room options

View all photos for Extra Large

Extra Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Extra Large

  • Sleeps 3
  • 1 Double Bed

View all photos for Medium

Medium | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Medium

9.2 out of 10
Wonderful
(20 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Large

Large | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Large

8.6 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hamburg

City center stay.You'll be steps from International Maritime Museum and within a 10-minute walk of German Customs Museum with a stay at this Hamburg City Center hotel. Traditional Ship Harbour and Dialogue in the Dark Exhibition are also within half a mile (1 km).

What's nearby

  • Hamburg Cruise Center - 6 min walk - 0.4 miles
  • Hamburg Dungeon - 7 min walk - 0.4 miles
  • Miniatur Wunderland - 9 min walk - 0.5 miles
  • Elbe Philharmonic Hall - 12 min walk - 0.7 miles
  • Hamburg City Hall - 13 min walk - 0.7 miles

Getting around

  • Überseequartier Station - 4 min walk
  • HafenCity Universität Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 40 min drive

Restaurants

  • ‪Sabai Dee Mai Restaurant - ‬3 min walk
  • ‪Andronaco HafenContor - ‬3 min walk
  • ‪Kazu Ramen - ‬4 min walk
  • ‪Kitchens - ‬3 min walk
  • ‪Three Fingers - ‬3 min walk

About this property

25hours Hotel Altes Hafenamt

Eco-certified hotel near International Maritime Museum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business center.

WiFi is free in public spaces. A sauna, a terrace, and gift shops/newsstands are also featured at the eco-certified 25hours Hotel Altes Hafenamt. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

  • 49 guestrooms or units
  • 4 levels
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
25hours Hotel Altes Hafenamt offers 49 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Breakfast, lunch, dinner served; local cuisine

25hours Hotel HafenCity

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,000 reviews
$129 nightly
The price is $138
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 28 per day)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 26 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 75 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 13 for children
  • Self parking fee: EUR 28 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

25hours Hotel Altes Hafenamt Hamburg
25hours Altes Hafenamt Hamburg
25hours Altes Hafenamt
25hours Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel
25hours Hotel Altes Hafenamt Hamburg
25hours Hotel Altes Hafenamt Hotel Hamburg

Frequently asked questions

How close is 25hours Hotel Altes Hafenamt to the airport?

25hours Hotel Altes Hafenamt is 8.5 mi (40-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at 25hours Hotel Altes Hafenamt?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at 25hours Hotel Altes Hafenamt on Sep 15, 2025 start from $194.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does 25hours Hotel Altes Hafenamt have an airport shuttle?

Airport shuttle services are not available at 25hours Hotel Altes Hafenamt.

How close is 25hours Hotel Altes Hafenamt to the beach?

This hotel is 6.7 mi (27-min drive) from Övelgönne and 10.1 mi (26-min drive) from Elbstrand. Don't forget your sunscreen!

Does 25hours Hotel Altes Hafenamt offer free breakfast?

Free breakfast isn’t provided at 25hours Hotel Altes Hafenamt, but buffet breakfast is offered for a fee of EUR 26 for adults and EUR 13 for children. It's available on weekdays from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Is there a casino at 25hours Hotel Altes Hafenamt?

No, there is no casino at this hotel, but Casino Reeperbahn (4-min drive) is nearby.

What time is check-in at 25hours Hotel Altes Hafenamt?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at 25hours Hotel Altes Hafenamt?

Free parking is not available at this hotel. Self parking is available for EUR 28 per day.

Does 25hours Hotel Altes Hafenamt have a pool?

25hours Hotel Altes Hafenamt does not have a pool.

Does 25hours Hotel Altes Hafenamt have a restaurant?

25hours Hotel Altes Hafenamt is home to NENI, which features Mediterranean cuisine.

Does 25hours Hotel Altes Hafenamt have a spa?

There are no spa services available at this hotel.

How close is 25hours Hotel Altes Hafenamt to downtown Hamburg?

25hours Hotel Altes Hafenamt is 0.7 mi away from Hamburg.

25hours Hotel Altes Hafenamt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 298 out of 419 reviews
Rating 8 - Good. 88 out of 419 reviews
Rating 6 - Okay. 22 out of 419 reviews
Rating 4 - Poor. 8 out of 419 reviews
Rating 2 - Terrible. 3 out of 419 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Joanna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, room was okay but was expecting little bit more space for extra large room. The bed for our daughter was not ready upon our arrival, there were only towels for two in the room and we were never given extra glass/cup although the housekeeping team sorted out the bed straight away. Was expecting little bit more such as bathrobes and a larger outdoor area for the guests. There were only two tables outside the reception and although the restaurant had a large outdoor area, the restaurant manager was not happy for us to sit there unless we were ordering food from the restaurant. This was not great as we were the guests of the hotel. Buffet breakfast was good, but pricey at 26€ per person so for a family of three this was not a great value for money. One morning there was a lot of noise around 7am in the corridor, which woke us up. The hotel is in a great location and staff was friendly apart the moody restaurant manager who was very precious about his EMPTY outdoor space being dedicated to the restaurant guests despite us being the guests of the hotel!?. Big thank you to the housekeeping team that was friendly and helpful. 4 starts due to lack of outdoor or indoor space for the guests to relax apart from the restaurant area.
Stayed 7 nights in May 2025

10/10 Excellent

STACEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our first stay in a 25hours hotel. The staff and location and accommodations were all well above our expectations, and we look forward to staying again!

10/10 Excellent

Thanh Nhu, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, NY

Liked: Staff & service
Stayed 1 night in Apr 2024

8/10 Good

James

Liked: Cleanliness, staff & service

4/10 Poor

Jon

Business traveler
Disliked: Cleanliness, staff & service

How not to treat a guest

I chose the hotel based on a recommendation from a friend. The room was large and modern, but as I turned on the shower, I had phone call and suddenly I see water flowing out from the bathroom and into the bedroom where my clothes for a business function was layed out. Things like this can happen but it was a very unfavorable situation as I was in a rush. I just had to put back on the clothes I was travelling in and leave for the function. As I left for the evening I told the receptionist that I expect that my belongings are moved to another room l which would be ready for me upon my return. The receptionist confirmed and apologized. When I returned that night the room had not been changed, but the housekeeping had sort of dried up the carpet to the best of their ability. On checking out the next morning i was quite frustrated and said I would expect not to pay (fully) for the night, as the hotel’s plumbing issues impacted my night negatively, and the hotel did not even bother to change my room even though having agreed to it on the spot. I did not pay as I left, but after a couple of hours i received an e-mail from the hotel saying they charged my card in full and they have no recollection that they promised to change my room, nor could they find any evidence of any flooding. Being mistreated and indirectly accused of lying, this will be the last stay at 25hrs.
Stayed 1 night in Nov 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay in Hamburg

We were only there for one night, wish it was more! The hotel is clean and the staff was very helpful and friendly! Helped us book a night cruise and called a taxi for us in the morning. Great location for us as we wanted the night cruise and had booked a time for Miniature Wonderland in the morning.
Loved the welcoming set up of the room!
Stayed 1 night in Sep 2023

4/10 Poor

Marina

Stayed 3 nights in Apr 2023

10/10 Excellent

Antje

Liked: Cleanliness, staff & service, property conditions & facilities
We could not have been happier, my sporty son was chuffed to gain access to the adjacent gym and I enjoyed the Schmökerstube and Bar!
Stayed 1 night in Mar 2023

6/10 Okay

James

Traveled with family
Liked: Cleanliness
Holding amount on credit card was ridiculously to high especially when we had paid! Lack of sun charging facilities and tv not working properly.
Stayed 5 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible hotel!!!

Hotel was a great find! Have stayed at many properties throughout Hamburg over the years and this one was by far...The best! Spotless clean, great staff and the attention to detail was second to none. Boiler Room bar and Neni restaurant are not to be missed while staying there. Haffen City is growing up nicely and downtown is a leisurely 10 minute walk. Highly recommended!!
Stayed 2 nights in Dec 2022

10/10 Excellent

Klaus

Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Camille

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm feeling. Excellent location. Large and comfortable room.
Stayed 9 nights in Mar 2022

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Feb 2022

10/10 Excellent

Amy

Stayed 2 nights in Feb 2022

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can’t fault this hotel! It’s quirky and cool but with a real feeling of comfort. Amazing bar and restaurant and in a great location. I’ve stayed at the Munich 25hours which prompted me to look into this - each hotel is very individually designed. Free mini bar is a nice touch. Can’t wait to return next year!!
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Tolles Hotel, in großartiger Lage - auf jedes Detail wurde geachtet.
Stayed 2 nights in Jul 2020

10/10 Excellent

Anne

Stayed 3 nights in Feb 2020

10/10 Excellent

Alex, Washington DC

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with particular style. Very nice breakfast and restaurant.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool atmosphere , up to date facilities , convenient location
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

We really liked that hotel! Very friendly and helpful staff! The room was very comfortable, nice bathroom with a separated toilet. Oh and you have access to your own portable music box plus you can borrow a bag during your stay and if you’d like you can order room service. The food/ breakfast is provided by the in-house located restaurant Neni, which is serves really nice Arabian-Mediterranean food.
Stayed 1 night in Jan 2020

10/10 Excellent

Ralf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected

Description of the Hotel is very accurate and then some....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building. The restaurant and bar decor was fantastic. The rooms were lovely and comfortable. The female reception staff were extremely helpful. The male reception staff, with one exception ( Christian) were surly and very unhelpful. The hotel is located in a great area in the middle of the old warehouse district. Transport very close by. Would definitely stay there again.
Stayed 2 nights in Dec 2019